Overall, the experience with Vacation Rental Authority was horrible. There was a lot of miscommuncation with our reservation that resulted in a loss of significant funds. Additionally, there was miscommunication with the cleaning schedule which resulted in our group having to do way more than necessary with cleaning. The house itself had some nice attributes (renovated primary bathroom) but lots of work was needed. Things were falling apart, we had a plumbing flood in the basement, and the overall upkeep of the house was less than a house of this caliber/price should be. It was a disappointing rental and we would not rent this space again (nor work with Vacation Rental Authority).

We LOVED the location on the river. Everyone had a fabulous time! The home is lovely and had great views out the expansive glass facing the river. The home is quite updated and generally, things were very good. The basketball court got used a lot. The details could use more attention. Our boat popped out a couple cleats that were timely replaced, but the dock needs a couple more cleats. Also, there were a lot of spiders and cobwebs on the deck and in the various bushes around the house. The supplies were lacking. No facial tissues were provided. With 17 guests for most of the stay, we lacked toilet paper. When we asked for more, management brought over 6 rolls, but with our group, and I believe, 5 bathrooms, that only lasted a few days and we bought more ourselves. More towels would have been nice, and more laundry detergent with which to launder them.

Our large family of 15 stayed at this wonderful home over Christmas. The home and property are beautiful and there was plenty of room for us to enjoy our Christmas morning in the large main living area. The children enjoyed the games, toys and TV room downstairs which was perfect to give everyone lots of room to enjoy their own space. The property managers were amazing and were very fast to respond to a question we had even though it was Christmas Eve. We really enjoyed our stay!

This home was great for our extended family to spend the long weekend together. We had plenty of room to spread out and also hang out all together. Lots of baking happened in the kitchen and we enjoyed the living room for card and board games as well as chats. The younger crowd spent time on the games and pool tables downstairs and we had a couple of movie nights there as well. The variety of bedrooms were nice and there were ample bathrooms for all. The steam shower in the main bath was a delight! We were not able to figure out the fireplace, we would have liked to enjoy that feature. And, the hot tub had a Ring device which, while it may be a good safety/security feature, felt a little creepy to those who used the hot tub ( not sure who was watching on the other end). Overall, we really enjoyed this home and would recommend it. We saw moose near the house every day we were there and we will always remember our Thanksgiving spent at "Moose Mansion!"

This place was beautiful to stay at with my husband, cousin and her 2 kids. The house is very clean with many beds and awesome kitchen to cook in. The kids loved the downstairs area and the basketball court outside. Great place to stay, we hope to stay here again next year!

This was a great house. The views of the water are beautiful. My daughter asked if I wanted to go to a park and I asked “Why? This is a park”. There were a couple of quirks that we didn’t like at first, such as having no closets to hang clothes and no place to put food after we got back from the grocery store. (Many closets, including the one in the master bedroom and the pantry in the kitchen were locked by the owners). I got over this, though, because the rest of the experience was really good. But then there was a sewage leak by the front door and the management company decided that we couldn’t stay in the house. We had to move in the middle of our vacation. We ended up in a pretty nice house in Coeur D’Alene and it was okay but definitely a downgrade. One thing I didn’t realize with VRBO is that this risk of the property being unusable is largely on you. We were offered a refund for unused nights, but no type of compensation for the hassle of moving in middle of the vacation and since we took the alternative housing, we didn’t get this refund. The alternative house would have been a lot cheaper if I had rented it in the first place. It was smaller, it wasn’t on the river, it was not the thing we were looking forward to. It was still a cool house though, so we made the best of it and had a good finish for our vacation. The second house also had a master bedroom with no place to hang clothes, so I think this might be a thing in Idaho.

This is a beautiful home located right in the river, perfect for our group that enjoys boating and fishing and general outdoor fun! With that being said there are some major safety issues that arose, first and the most important is the lighting on the bottom level of the home which has a hot tub (slippery when wet) had no working lights, complete darkness. As a result of this the second night we were there we had three falls, one by my father who was unharmed, my sister who is 3 weeks postpartum who was unharmed and a family friend who fell severely and who required medical attention and an ambulance was called. When we called the management company they had a “ maintenance guy” come out during the day to come and fix the problem. He had no idea what a gfi was or how to reset them, he stated the lights must be on a solar type system and they should turn on that night, if not to call their after hours number and they would come fix them. Night came and no lights, so my husband called them and they said they would not be coming out to fix the issue. The guy was totally rude and had no regard for the safety issue that having no outdoor lights on a slippery (tile) surface and this house has major inclines, it’s steep getting from the shore to the home. Second issue is there was exposed wiring on the bottom floor deck area, we had several small children running around and one grab could’ve been an electrical shock. Again no one fixed the issue.

This is a beautiful home that has a great amount of space. It’s beautiful and spacious inside. We really enjoyed the boat lift because we brought our brand d new 25’ Malibu. If we didn’t have that it would’ve been rocked by quite a bit of water traffic during our stay. All said this property is great and we’ll be back!