This was a great location to the town but there were issues with the cabin. There is a problem with the downstairs toilet (not mounted to the floor). I reached out to the property management and never heard anything back. The downstairs closest floor carpet was also very wet (not sure why). The commutation up to the stay was okay. They did email me back before we came. Not a bad place just disappointed in some things for the price we paid. The internet is very poor. We couldn't even watch a movie at night. There was also a leak under the kitchen sick and they fixed it with a bowl catching the water. Maybe that's why the downstairs closet was wet?

We loved this cabin! It’s very close to the West Entrance and all of downtown West Yellowstone. Very tastefully decorated and plenty of room for a large group. With 3 floors, there is ample space for an entire family to stay on each level. Not much parking but I think there was availability behind the property for more. All the amenities you need, and check in/out was very easy. Would definitely recommend!

Kitchen had everything we needed to cook dinner and breakfast. Easy to walk 2 blocks to grocery store. Was hot but we had good fans that kept the room cool

1. 1/2.5 baths did not work. We were only made aware of this 1 week before out stay (even though work was ongoing for the last 2-3 months per management). They waited till the last moment to inform us, which meant we couldn't find an alternate arrangement. In all fairness, they offered us a 25% discount, however my preference would have been for them to be honest and upfront about this. 2. Communications 2i. It was hard to get in contract with the property management (Hawkeye) for issues with out stay. Multiple phone calls and voicemails went unanswered during the day and I had to keep trying throughout the day in an area w/o much network which was stressful for a vacation. 2ii. Finally when I reached them, I was met with passive aggressive comments around how the toilet has never clogged before, even through there were signs not to dump feminine products (which clearly indicates something of that sort has happened previously) - obviously we didn't do any of that, but I didn't appreciate that tone from a service rep/their management. In any case, they refused to send help, which meant we (10 of us in total) were stuck with just 1 full bath for the rest of our trip. 3. Check in process It was difficult to identify which cabin was ours. It was called "Cowboy Cabin" in all of the comms however, there were no signs or indications. 4. Washer and Dryer - The washer and dryer did not work which by itself wasn't a biggie but they weren't upfront about it until one week before the stay.

Great location and great responds to any issues that came up . There is no AC , but there are manual coolers put in to the cabin . Great for families .