Beautiful close to everything, charming area

El confort en la habitación y la modernidad de las instalaciones.

La entrada no me dio una buena impresion, mas bien un poco de desconfianza pero al final todo estuvo bien.

It’s near to “Platja de Coco”

The workers do not communicate with each other and it is chaos. They promised to pick us up at the airport and I paid in advance and yet they left us waiting. I called and they told me it was impossible, they did not believe anything I told them and then they said that the rate was not correct what I had paid. After trying to blame us for several minutes and me claiming my money back, I asked for a private cab and they charged me less than what Alcam charged me. They were not friendly at all and to explain via phone how to get into the apartment they were rude. On the way out it was the same. I asked them how to check out and they asked me what time I would be leaving the apartment and I informed them. However, I received an email asking me what time I would be leaving the apartment on a date outside of my reservation. I had to send them proof that I had already left the apartment and that I had already informed them of the exact time. Regarding the facilities, the ceiling lights in one of the rooms were damaged and I reported it and again they tried to blame me, saying that I had not turned on all the fuses, when the table lamps in the same room still worked, it is illogical. Also, they did not leave a sun umbrella available and in Badalona in no beach you can rent one. 35 degrees in Spain and with the price of the apartment, I think it is unfair.

Cuatomer service is absolutely shocking. Bombard you with emails for payment and reminders but when your chasing a refund you get ignored. I will never return and my mates who booked will be cancelling there stay too. I expect a response back to my 8th email today

Customer service is 0 out of 10. Useless

the rooms where big and it felt a bit like home as there was a nice big tv, the kitchen was a nice place to be at and everyone enjoyed their stay. Lovely area too.

Not that much shops and restaurants around

The location is very good with a less than 5 minute walk to the Metro Station and 5-10 minute walk to the beach. The apartment has been recently renovated so everything feels clean and new

Because it was been newly renovated, it’s still missing some basic items like spices for cooking and it was a little light on paper products (toilet paper, paper towels)