Everything was on the top: room, view, pool, personal, receptionist Sara helped oss a lot, and of course food!!! It was sooo delicios))

The main slide did not work(

The manager welcomed us warmly and prepared kind gifts for our family. That is a surprise! Food is delicious and staying is comfortable. We do not need to go out of the hotel since it has all. Besides, the show in the lobby attracted my son a lot.

None.

Stay far far away from this hotel! We booked the trip months in advance for us and our kids. 24 hours before we drove down we get an email telling us they were overbooked and we can either have our money back or put us a lower-class hotel, Then they told us it's because of unexpected construction in the hotel, Then they told us they just didn't get enough rooms booked for this week so they closed the entire hotel for the week. Never had such horrible experiences and zero real apologies!

beautiful entrance reception. good service. very good restaurant. nice staff. very nice clean and good rooms. Very good attendance of the relations manager Hila Biton.

all clean good service

food was good party for kids are good

Kids were fully entertained and you don't need to leave the hotel

Sometimes noise levels by our room was high.

The staff was really attentive, very thoughtful and service oriented. from the moment we got there, Hila surprised us with a special treatment! We got 2 bedrooms, sadly we didn’t get a connecting door, but the rooms were next to each other. the food was fantastic ( I am chef and I was very impressed by the quality and variety) the food always tasted fresh and flavorful. the amount and variety was amazing! the cleaning staff was attentive and helpful. the entertainment was really good as well, specially the night shows! we actually got to experience a new production and it was fantastic!!! my son had a birthday while we stayed there and Hila made sure he got a cake and some treats. the entertainment staff also sang happy birthday to him and gave him a little surprise at the evening event! the hotel is a bit outdated, but the rooms are refurbished and kept very clean. as well as the rest of the hotel, a little lift me up could be good. the dining room was very well kept and clean at all times! kitchen staff really on top of their own stations and the sous chefs are walking around making sure everything was perfectly executed! Hila made sure personally that we had an amazing stay! we even got a call in the middle of the vacation to make sure we didn’t need anything else and we were enjoying our stay! totally recommended! good value for your money💓

everything was great! the pool water could be slightly heated. the water felt too cold

Liked Everything! Great place, everyone was very kind from check in to check out. all was clean, good food..definitely will come back! They added for us some extras For free for our good feeling. We had lots of fun, the kids are happy. Great hotel for kids and couples.

Kid facilities are perfect due to everything all-inclusive. We all were touched from the welcome amenities with lovely wine. Even staff and manager at hotel reception are kind and friendly with warmest heart, which makes guests feeling at home. Missing this memory, I would certainly come back to this hotel. Thank you!

Except for weather (cannot be controlled by hotel), everything was perfect.

Pool Aqwa Park Location

Small room Crowded Food quality was moderate

The staff and services

Food is excellent, specially at Friday night dinner. Drinks are unlimited.

Room service and cleaning needs improvement. We didn't ask two beds, but they just left open the sofa as a bed.

Nothing

No air c.in the lobby, at nigth, no cool water ,i was 3 nigths only one time clean my room no toilet paper, no towels im going do service but my self so meny things bad is this hotel i dont recomend for my friends