Dirty dingy towels and bed sheets. Asked for clean ones and was told that is the color. I checked out early to another hotel. Highly inconvenient

The staff was amazing, and they kept the place clean. They kept the place clean and were friendly and accommodating. The biggest issue was the electricity. Although, the concept of the lights going out is ecologically great but the hotel wiring was not put in properly. There were ongoing issues with the television and the door bell would ring and lights would flash.

The staff were doing their best to make staying there okay but conditions in the room was deplorable. The bathroom floor gets all wet everytime you take a shower because the shower head was pointing outwards instead of downwards. Besides the shower curtain is not flush against the walls so water seeps through the ends. The closet had no doors so items you put there can be seen by anyone who walks in there. There's no bar as advertised, and there are churches around the area and on Sundays you need something to tune out the noise from the members' singing & worship experience. TV had only one channel which mostly had Chinese programs.

Good

Okay type of service

It was a beautiful stay, staff are friendly and professional. Location of the hotel is top topnotch- at the centre of Osu. Love the meals too. Will revisit

The hotel needs to work on their bathroom for the safety of guests.

The room is spacious and clean. My only negative comment is regarding the breakfast, there isn't bread, cheese, juices, proper coffee...