This our second stay here and loved it both times. The staff are great so helpful nothing is too much bother. Would defiantly recommend the pool was great the room is comfortable and has smart tv’s in the living room and bedroom

The only reason I'll take a star off is that cleaning should be done at least every other day, towels should be changed every other day, well, include that in the price! Overall, the location is great, shops and a bus stop are within walking distance, and there's a laundry room literally around the corner. Very nice staff, we had a late flight and we could leave our bags in a locker at the reception. 🌸

The Pool Bar is currently being renovated, but we didn’t really require that service on our two night stay. The Pool Lifeguard however, was an absolute star. He came and assisted me with the sunshade, and was rushing to help people into and out of the pool, was cleaning with the scoop etc, I never saw him just sitting. All Reception staff were polite, friendly and chatty!

It was great

What I arrived late at night at the hotel, I was waiting to be served as a customer in front was complaining that there was no water to thr property. Not what you want to hear on arrival..the Night Manager was friendly and professional despite the obvious pressure. I paid extra for a sea facing room. I got a garden view with sea at rhr end of it. Not what I had in mind. There was no restaurant on site (being refurbished he said). I had not eaten since the cheese & biscuits at lunchtime.on.the plane at 2. And it was 8.30pm by the time I checked in. I booked another place for the rest of my holiday and asked for a refund which I did not receive. I dont know why Expedia allowed the apartments to be advertised when there was no water supply to.the property. Also no restaurant. I had two biscuits and water for dinner. Awful experience not helped by the day time staff who refused to refund me or accept that I did not have a sea view room. Among other things. I've never been to Tenerife and a single woman travelling on her own and I did not feel safe enough to go out on my own in the area. The room had a comfortable bed and pillow but was hot and airless. The rooms look like they've been decorated by IKEA. Plastic chairs on the balcony which is sizeable. I got lost finding the room and noticed several rooms were being finished so works are still being carried out at the property and I would not have booked it if I had known. I left thr next day, as I had booked somewhere else

Stayed here for a week 1st june 2024 - 8th june 2024 with my partner. Upon arriving we parked on the free carpark opposite the hotel roughly 15 seconds away. Greeted by a lovely gentleman on the front desk unsure of the name but he was great and talked us through everything we needed to know during our stay. We stayed in the newly furbished apartment which was lovely and accommodated all of our needs. The pool area was great and the sea salt pool was massive and beautiful to look at aswell as the sea. They had a pool bar which was open 10am to 6am which offered drinks and a selection of food. Overall the stay was brilliant. The only things i would suggest to the hotel to look into for the future would be a slightly later check out than 10am or have the option to keep the room on, the rooms cleaned more often as I found one time during our week stay wasn’t enough and air con fitted if possible as the fan in the bedroom just circulated hot air. But overall lovely place.

room was beautiful and clean , staff were all friendly and helpful and pool was beautiful. only downside is no entertainment or restaurant but there’s a shop across the road and plenty of places to get food. we had a sea view room and it was stunning especially watching the waves in the evening build up. would definitely go again.

The building from outside looks awful but don’t judge the book by its cover totally goes well for this hotel. Newly renovated, pool connecting to the sea, room has both microwave and hob with fridge.Very nice place to stay for a quite holiday!