Cannot recommend this rental. Terrible experience. Note that this listing is not managed by the owner and the owner seems far more interested in his payment than your enjoyment. Management does not have control. • No WIFI or use of TV (no cable service and no WIFI for streaming) for entire 7-day stay. • Unit not ready at check-in, housekeepers not following Covid guidelines stated in VRBO info. Very difficult and inconvenient check-in process. • Poor response to communications regarding check-in, WIFI and TV by rental agency. • Guests were notified mid-week that owner scheduled window cleaners on Thursday of our stay (cancelled after we complained). • Early morning wake-up with chainsaw trimming palm on ladder near bedroom (not routine yard work and no warning to expect them). • Beach supplies inadequate (3 camping chairs, 2 small chair attachment umbrellas, 1 beach chair). • Substantial deposit is required for pool to be heated. Rental agency would not provide information on a typical or range of costs. While the source of the internet problem was with the cable company, the agency was not able to do anything to help thus the rental was not as advertised. Some quests planned to work from the unit and had to cut short vacation over WIFI problems. Other guests were unable to view tennis competitions and or have access to any streaming/cable/TV. We were offered a very small amount of compensation after multiple conversations. The owner of the property likened the inconvenience to bad weather which he said was not promised. We would disagree and have no complaints for bad weather. On the other hand, WIFI and TV service, are stated as amenities and were not provided. We would not book a rental without these amenities. Refraining from unnecessary disturbances for house maintenance should go without saying. Simple lawn care would not be objected to. St. Armands and Lido are fantastic. We have visited many times. Go to the Crab and Fin for dinner!

Superb location, well-equipped. Lovely pool and ample room. Internet service was interrupted for several days. TV does not have network channels.

We take a vacation with our close friends, who are family, every summer. This house fit all of our needs perfectly. Two masters made life much easier and there was plenty of space for all of us, including 4 teenagers. The view was amazing and we enjoyed coffee every morning down by the water, watching the fish and a few manatees come by. The kitchen was well stocked and the grill worked great. Our only suggestions would be an extra refrigerator and some extra seating by the pool area that isn’t just lounge chairs. And the biggest suggestion is to add keyless entry. Having to drive to pick up and drop off keys was our only complaint. Other than that, we loved everything about the house and plan to book again!

We thoroughly enjoyed our vacation. The house was perfect for our group. We enjoyed the pool, and dock area was perfect for using paddle boards. The location of the house to the beach and shops of Armands Circle shops and restaurants allowed us to walk and ride bikes every where. The property manager was very responsive when we realized the dishwasher was not working and two other small problems. Perfect week!

Difficult to rate this property. Magnificent location. Three short blocks to beach. Two blocks from St Armands Circle, home to 150 bars, restaurants, ice cream, pastry shops, and small business clothing stores. No tee shirt/ novelty vendors to cheapen the experience. The pool deck and lanai area were huge. The dock on canal gave us plenty of wildlife viewing. Manatees, pelicans, dolphins passing by every day. We even had our very own egret come inside our pool area several times, basically eating out of our hands! Very nice landscaping. Unfortunately that is where to good review ends and the negative side has to be mentioned. You have to drive 20 minutes out of your way to pick up key, checking in, AND checking out, which adds to your trip back to airport. The whole house needs a facelift, and remodeling. Kitchen small, poorly equipped for cooking with almost no decent size pots, fry pans are Teflon all scratched, cabinets are old, stained inside and out, with one door off hinges. Off-white shag carpeting in bedrooms, that is well beyond off white, and very worn. The kitchen stools/chair cushions, the lanai dining chair cushions, and the lanai sofa cushions are all dirty, and badly stained. The BBQ is filthy, only half burners work, and it’s built in to a very tight corner. Very strange microwave. The motor comes on as soon as you open the door and remains on for a period of time after you remove your item. The closest store for any everyday item is Publix, over four miles up island. No convenience store any where, so if you need the simplest necessity (milk, toilet paper) you have to do the 8 mile round trip. Upstairs master bedroom has three sets of French doors, that blow open with wind, and one set can’t be locked. We had to push deck furniture up against it to keep it closed during the night. Tiny TV in that huge bedroom that sits in a built-in cabinet which is not facing bed and too far away to watch TV. This home needs a lot of TLC, and updating.

The home is as advertised. The dockside setting is amazing. It's well kept, clean and with all the comforts and amenities you need for a relaxing time, we all enjoyed the pool, spa and lounging on the pool deck. Sunset Heaven is well positioned being only a 7 minute walk to the beach and 2 minutes to St. Armands Circle. The owner and property management service were always available by e-mail or phone, and were very quick to respond. That makes a huge difference in a rental property. Hope to return some day.

Loved this home! It is walking distance to St. Armand’s circle, tons of shopping and food. And we walked to the beach everyday! My daughter was in camp at Mote Aquarium, less than a 5 minute drive. Awesome! Very clean, very comfortable, beautiful home!