Nice location, dated property, not a convenient entrance, no breakfast offered and only one elevator which was shut done for awhile after fire alarm went on

The hotel was old and worn down, but clean and in a great location. The staff was very nice and helpful. Price was a bit too high for the state of the accommodation.

On our stay the first morning the smoke alarms started going off and stayed going off for about a half hour . Then the elevators broke down and stopped working for the entirety of the day on Saturday 6/8/24 and me and my wife had to go up 5 flights of very small stairs with bags and beach chairs etc so you know that was horrible dealing with that . On top of if we paid all this money for these luxury things in the room and get there and the maintenance guy is still inside the room when we arrive, he then says he wasn’t done and needed to take the safe out b/c he didn’t install it right on the wall and had to be taken out and me and my wife couldn’t keep any personal items protected at all. The jacuzzi in the bathroom was so slow to fill up it took almost an entire hour to get filled up to the line for the jacuzzi to work then by that time the excitement was pretty much gone so then we go to turn it on and it didn’t even work smh. Hallways were filthy and cleaners didn’t touch them at all the entire time we were there . I cannot believe I had to spend that much money for this room . 6/7-6/9/24

First of upon entering the property I greeted the receptionist she did not answer I greeted her again still no answer then she looked at me as said in a very rude tone how may I help you I told her I’m a guest at the hotel and I know am early is there a fee for early checked in customers also I have my car parked outside what’s the procedure than she started talking asking my name etc that part went ok, I just want her to know that no matter the color of someone’s skin or looks that person can be a customer. What if I was the owner and she did not knew I’m sure she would have been fired after that. The room smells like mold the face basin water took a while to run out and it keep smelling I had to find a dollar store to get some disinfectant to keep pouring finally I told the guy on the evening shift, he sent persons to fixed it immediately. He always asked if we were ok and if we needed anything to let him know. The sink was moldy and stink the bathtub also when showering the water was taking forever to go down, the vent in the bathroom was clouded with dirt and the entire bathroom smelled really bad. I paid for three nights I only spent two I will never go back to that hotel again the carpet on floor was dirty and I’m sure how they clean these places.

Great quick stay!

I appreciate the guy at the desk trying to fix the situation. But during check in they gave me a dirty room. They later switch my room but getting in there the ac only blew out hot air. Luckily i spent most the day outside so i diddy have to deal with it til it was time to sleep. Pretty much stayed up the whole night cause i could never get comfortable. This is usually my favorite hotel because me and my wife enjoyed the jacuzzi.

Elevator not operational

LOVED the hot tub. The location was perfect. Clean room, comfortable bed, and hot water that just wouldn't quit. We definitely plan to come back.

Hotel was a little dated, but the location was great and the room was clean. All-in-all we had a great stay.

I loved the views and location of the property. I Didn't like there wasn't breakfast available

It was okay for the price

Location was Great had a small pool

I only stayed one night wish I could stay longer it Was absolutely beautiful view hit the deluxe king room with the jacuzzi inside the room enjoyed it

I like how convenient it was for me and my family to get around the area with driving the whole way. The staff were on top of everything in a timely fashion.

Had a wonderful time

My stay was good. Room was clean. The bed was comfortable. It was nice for the price.

Hotel is not family friendly

Elevator was inoperative and there was exposed wiring at multiple phone and electrical outlets in the room.

There was a very creepy man at the front desk. But everything else was great.

As a returning customer I looked forward to the dine in breakfast option that I understand was removed due to new management. The staff was fine. Didnt go above and beyond to be very friendly. Mainly front desk. I have always enjoyed the cleaning staff who has always been friendly happy and quiet a joy to speak to. As a parent the location is wonderful and had everything we needed. we will certainly be returning in the future and hoping the dine in option returns!

Rooms were not cleaned on a consistent basis even when requested. In addition we needed to ask for new towels, toilet paper and garbage bags. The elevator broke and was not repaired for days; in fact when we left the elevator was still broken. There was no other means to get to the 9 floors of this building but through a narrow set of stairs.

Restaurant was closed and the pool was not open as of June 19.

Pool shut down place was run down 5 lights out in room needs a refresh badly!

The hotel itself is actually pretty good. The rooms were clean and comfortable. The pool was closed as was the beach access through so you had to walk around. We specifically wanted a pool, so this was very disappointing. They dont offer breakfast any more, but do have a good coffee machine. All in all, good rooms but no pool was VERY disappointing. Oh! Exfoliating oatmeal bar soap for people with sunburns??? Bad idea.

This hotel is not clean, the pool is closed due to not being inspected, the carpets are dirty and old. The bathrooms have rust, vents in the bathroom do not work, the doors are so heavy I could barely hold them, the luggage rack broke, the pillows are tiny. The parking was horrid. I felt unsafe at this hotel and was very disappointed. I paid more for this hotel than the previous two and had high expectations.

Great lication, pricr wasnt bad. Ac wasnt working properly, closet door was broken , mini fridge was broken and one of the bed in the corner spring were broken too. Not very clean. Wouldn't recommend for families there are other hotels on the beach that would be better.

Parking was a nightmare. Location was great and the hotel was very clean.

Big disappointment pool was not open and the pot smoking was so bad. That sitting on the balcony was not good for me and my grand kids

Pool not open as it had not yet been inspected. (Today is June 12th) We would NOT have chosen this hotel. Door to balcony VERY hard to lock and per instructions from front desk must be "slammed". Room safe not operational.

no hot water for tub ,,,no smoking but all i could smell was pot ,,,good bed nice bathroom

We were there during awful weather but still plan to return. Loved being to convenient to the beach and walking distance to all the shops and a trolley. We will return. Property is not fancy but clean and what they had advertised. I would stay again.

The only negative, compared to other hotels we have visited recently, is that breakfast was NOT included in the price