The communication from the property was engaging, but the links that were sent seemed to overlap and I kept getting errors saying the website wasn't available when i attempted to access them. We arrived at the property with the address, and an access code... thinking that is all we needed. We quickly found out that we weren't given an apt #... it was included in a link that didn't work. We had to stand inside the security doors for about 15 min, emailing the people... and trying to call multiple times where no one answered. When we got in a shelf in the fridge was broken, the toilet paper holder was broken, the TV wouldn't turn on. A random man walked into the apartment w/o knocking to put the parking pass in our unit. Scared the $hit out of us. The unit itself feels unfinished, there are minimal decorations, the entertainment center still had the assembly stickers on it, there was a patio with no chairs or any furniture to utilize that space, no towels were in the bathroom, there are random wires hanging out of the coffee table and our car was towed even with the parking pass hanging on the rearvirw mirror. The property manager wouldnt answer the # that was listed and only respinded with sarcasm and absolutely no help or even an apology. This was a waste of money and the worst experience ive ever had traveling. We wont be back.

Check-In! was pretty easy, apartment was great and well maintained, pool was amazing and it was a relaxing stay. The location was great and so much to do. Only odd part was the trash storage in the hallway. Other than that, amazing price and worth every penny.

Overall the property was fine . Pool, game room and grounds were perfect ! The access to our events were great . Check in was not easy or smooth after a 13 hour drive , was tired and frustrated. The common hall smelled like garbage the entire stay . The apartment was fine , but listed a futon and a balcony to enjoy sitting .. no futon , but a dusty leaky air mattress . My teenage athlete slept the entire stay on this mattress. No patio furniture and key . When requested another key , was quoted $60.00 and my request for patio furniture was not responded to . All of this was just taken in stride but then I was being charged for a damaged pillow 1 1/2 days after check out! We had our own pillows . There was another guest after we left, as I was sent check out guidelines a day AFTER we checked out with ANOTHER NAME in the email body . I found the attempt to charge my card without any communication with me upset. I never received any check out guidelines. We did enjoy our time in Indy overall . I suggest you update your listing on amenities to reflect the current amenities.