extremely comfortable and enjoyable. The staff were friendly and helpful, The only criticism would be the dinner which was not very hot and when reheated was dry. The breakfast wad tasty but once again not hot enough.

Lovely stay, would definitely return and recommend.

We were badgered to sign up for an express check-in, but when we got there, we were told the screen to do this wasn't working, so we joined a queue. On check out there was no one on reception so we tried the express check out, this time the screen was working. It said it would tell us where to drop the room key cards on completion bug didn't! So we had to go round the hotel to find a member of staff, who said the drop box was by the exit door (which is no where near the reception). You might think this is finicky but it was symptomatic of other experiences during our stay. Thx web site says you can't reserve a table you just turn up,do wd did SBC the majority of tables had a reserve sign on them! We picked one that wasn't reserved but 5 minutes later a staff member came and placed a reserved sign on our table and told us we had 90 minutes to vacate it, no finesse or apology! Lastly the food quantities were meagre. I had a mixed grill and ig was tiny, I got far more for my English breakfast the following day. Apart from that we had a lovely room, very comfortable and really good garden views. We used to eat here regularly years ago when we lived in the area, fo we thought we would treat ourselves by staying there. Would we go back again, no, not with what happened and we couldn't recommend them to anyone else either, we just felt disappointed.

This is the third time I have stayed at the Ripon Inn this year. The renovation and decoration are excellent. The standard of the public spaces and bedrooms are superb. Breakfast is also excellent. A couple of grumbles, some of the staff need to be smarter and friendly. Also the best offers (inclusion of dinner vouchers included within the price), are straight from their own website, hotels.com don’t match them.

Arrived on Friday. Straight to ar and order food. Met Caitlin, she made us feel relaxed and we had a good chat. All the staff were very friendly and helpful. Thank you, we both had a great weekend xx

Very expensive ordinary room

Excellent stay, all recently refurbished and spotlessly clean, would definitely stay again if in the area. Only slight gripe was lots of the rooms looked like they had nice garden views and ours was of a fire escape! So if we stayed again I'd avoid room 31!

Workmen booked in my room on one day of my stay...not good. Shower in my bathroom/wetroom flooded the whole room. wetting the bedroom carpet. Free breakfast good.