Beautiful Hotel, excellent customer service!!

The staff was amazing Amenities great. Very close to everything

Room was on the smaller side but other than that it was wonderful. Cannot beat the location.

Beautiful hotel. Great restaurants. Staff was awesome. Will definitely return.

Great location

Amazing property, beautifully done and well executed. Walk to the park, dinner, shops or bars. This property has it all in house too. Great place and we will be back next time we are in town!

Everything was perfect, the hotel is gorgeous and located in an amazing place, very safe, quiet, room service was amazing, the hotel bar was 10/10. Honestly the room size was small but I’m used to the American luxury hotels room sizes !

Small room

Absolutely loved our stay at 1 Hotel Mayfair!

The hotel is wonderful, perfect location. The rooms are not spacious, but very cozy.

This was a fine place and I would stay here again. If I had any suggestion, it would be nice to have a little more space for the gym. The color palette was so soothing and the staff were top. Friendly and helpful.

1hotel was perfect. The decor of the hotel is serene and beautiful. The staff was exceptional! The restaurant was delicious and the service was great! The hotel lobby always had people around having coffee and chatting but not loud. The bar was definitely loud but still fun to go for a drink. The neighborhood of Picadilly is loud and crowded but on the other side of Mayfair is great shopping and a beautiful neighborhood to walk through. The hotel was perfect.

I don’t normally do reviews - but this hotel deserves a 5 star review. Everything was perfect. A beautiful, eco friendly hotel.

Great service and environmentally friendly

Very nice stay

Great property

Newest smartest and cosiest hotel in central London

Nice and clean property , trendy decor, Staff was good but did not appear to be overly hospitable as compared to my stays in Paris and Rome recently

The hotel is well designed, with walnut and forest smell which is unique. The room is too small, and facing north, wish it can be bigger. Staff are helpful and kind. TV inside my room doesn’t work well during my stay which can be improved. The location is very convenient with park nearby.

Modern, clean, friendly, great location

Great Hotel, with really friendly staff.

This is listed as a 5 Star property. Having stayed at many 5 Star hotels this hotel does not meet those standards. Parking is nonexistent. You have to hail a cab. Non are kept in reserve as is done at other 5 stars. No executive car. You will need to work out any travel. We had the larger Studio room. This is a newly renovated hotel so all appointments were new. That said the couch in the room had a large soiled spot. The bathroom is small. One sink and zero power points. The lighting is very bad. If you are needing to apply makeup you need to use the mirror at the entrance. With no power you will need to use a hairdryer with at least a six foot cord. Plugged in a $300 hairdryer and it fried it. We stayed for 9 nights and only received a full complement of towels on half of those. The room has a fan that cannot be turned off. The shower is small and the water pressure is very low. The elevator broke down on day and all were using a single lift which are small. 4 persons is very tight. The concierge service is similar to a 3 star Don’t expect any proactive support from any staff member. Ordering a cup of coffee is almost impossible. The staff had zero understanding of drip or brewed coffee. Had to order an Americano and hot water and then mix to make coffee. The staff are nice but not attentive. I took the opportunity to visit a few other 5 star hotels in the area and was greeted like royalty at each with several offers to help. Not here

Loved our stay @ 1 Hotel Mayfair. The installations were great and the service we received was fantastic. We dined several times in the Hotel’s restaurant, and were very pleased with the excellent and warm service that we received from Celia and Guillermo. Will definitely refer the Hotel to our friends and family, and will consider it for our next visit to London.

Third time that I’ve stayed at the No 1 Mayfair and it’s spectacular!!!

We thoroughly enjoyed our stay with One Mayfair in London. The rooms were sustainably equipped, the staff went above and beyond to ensure our stay was comfortable and luxurious. The food was excellent and the doormen were exceptionally helpful. There are many staff around and of course private security for some clients, so you are able to gather assistance easily as people are standing convenient to assist you immediately.

Great hotel in a great location. The staff were superb and personable. Service recovery for a dinner reservation error was exceptional. Thank you.

Great hotel

We loved our stay. The staff was very attentive, the room very clean and comfortable. Great location!

My girlfriend and I enjoyed 3 nights at the hotel Mayfair. For starters, this property could not be located any more perfectly. We enjoyed daily walks through Hyde park, green park, buckingham palace, kennisgton palace, and dinners in soho / convent garden. The staff were all very kind during our stay; big shoutout to Diana the night manager and Mo the bar manager for making us feel right at home. We had a couple bumps in the road early on that were quickly addressed by Diana. She was such a delight to work with! We highly recommend upgrading to their larger suits as the standard rooms are a bit tight. Other than that, enjoy the gym, breakfast, cocktails at the bar and all that the city offers. Until next time Mayfair, thank you!

This was an incredibly clean hotel and great location for easily getting around London.

Loved

I really had a very bad allergic reaction to the bed sheets! This never happened before. The rooms were super small. No sure if I will book here again!