We needed an accomodation for our family of 4 which provides a washing machine and a pool. We received a text that the pool won’t be available during our stay on the same day we were checking in. The reception lady called her boss and we were told that all infos were available on the website, as well as shared to the booking platforms. Neither was true. We were offered to use another hotel‘s pool (for limited time and days), which is not located within a walking distance from Holy Angels. Since we didn’t have a car, this would be highly inconvenient. So we tried to cancel this hotel and looked for another. After being on the phone with Expedia‘s relocation service for an hour, we gave up. A few days later we saw other guests using the pool. We were wondering whether the pool was ready for use but we haven’t got the info. This happened a few days. During the day there were never anybody at the reception (we called a number stated there but couldn’t reach anybody). So not only that we weren’t allowed to use the pool but the kids were forced to see how the pool was used (probably illegaly) and nothing was done about it. There are two bedrooms in the unit so it accomodates four people but there were only sets of cutlery and plates for 3. The light in on of the bathrooms was out. In the middle of the night thick liquid dripped down from the ceiling where the light is. It was loud and pretty disgusting. We asked for maintenance, someone came but it was never repaired.

The linen, towels and dishes were dirty. There was nothing to wash dishes with and no silverware. There were no receptionist to help

Property was great for our family of 6 for 6 nights.Full kitchen - able to cook and dining table. Felt like home :) Small dishwasher, two bathroom with each private bedroom (no tub but spacious walk in shower). Full size washer and dryer in our room, too!! Beautifully renovated and much charm. Staff was beyond AMAZING and accommodating. First time in NOLA and best part was our accomidations. Staff could be reached by text and was always helpful. Very much recommend.

I enjoyed my stay. Staff contacted me prior to my arrival, the room was spacious and clean, and the pool was very nice. There are a lot of cafes, bistros, and bars within walking distance along St. Claude Ave. I'd stay here again!

We absolutely enjoyed our stay. It was half business and half family trip. The place was very safe gated quiet we enjoyed the pool and the hot tub. It has such amazing history! We would definitely stay again!

Great place with very friendly staff. Everything was perfect and will definitely stay there again and recommend to to anyone

On the plus side It was really nice having separate bedrooms, each with its own bathroom! The space was well laid out and comfortable. It was nice having a kitchenette! On the minorly negative side, it was a little weird that we never interacted with humans at the front desk. It was all via telephone or text, which usually worked pretty well, but occasionally they were non-responsive (at first). There were some supplies missing and the fridge had a minor issue, both of which were addressed quickly.

Property was great, loved the pool and hot tub. Check in and out was a breeze. The place and the neighborhood seemed safe. We walked around in all directions going to different eateries and bars. Overall, we had a great stay.

We felt very safe here as it was gated all throughout, including the parking. It was very clean and the staff were friendly! Check in and check out was very easy. The room was well equipped.

This is our second time staying at Holy Angels. Loved it again! We'll be back.

This place was very nice, clean, and all around beautiful. The pictures does no justice. We even got on the bus that took us to the french quarter and bourbon street. Ms Diana and its another lady. (Dark skin) They were both so welcoming and attentive. Thank you guys for having us see you again so

Easy check-in, outside could be a little cleaner, staff was nice when they were present….overall, good stay!

Dont let the looks of the neighborhood fool you. This was an excellent facility with convenient access to the bus lines. The rooms were newly renovated, nice and clean, etc. Hot tub was great. Grounds/history is interesting. Will definitely return!

Rooms look brand new. Staff was friendly. Nice outdoor pool and hot tub. Gated all around, so feels safe.

Amazing stay. Amazing, clean rooms.

It was a great stay. Gated parking although a daily fee, very clean rooms and comfortable, and the Bywater neighborhood had great restaurants. Close enough to the FQ but less expensive than staying in the FQ area. Would stay here again.

Clean rooms and bathrooms, we tried the 2 beds 2 baths and it was an excellent choice! Included a more than large fridge, microwave, stove, dishwasher, sink, washer and dryer. Definitely will recommend and will repeat as soon as back to NOLA!

We were charmed about that place. New, clean, really nice, near French Quarter (8 min. ride), perfect for our 6 days stay! I warmly recommend! And a special thumbs up to the lady from Toronto at the front desk ! She’s very nice and kind!

Some items were yet to be included in the kitchen area. Washing machine leaked on the floor.

I would not be going back

It was a nice

Everything was great, I would recommend this place every time. I'll definitely be back

The attentiveness and friendliness of the staff was excellent! I enjoyed the accommodations and was pleased with the cleanliness, comfort, and style.

Loved the people who worked at The Country Club! It was an amazing place!

The property was extremely clean. It was newly furnished and very well done. The gated parking is a plus and $15 per day is a deal in New Orleans. The front desk people were so great and even kept in touch via text. Easy walk to Bywater night life or a cheap Uber to FQ. I will always put relatives up here if possible. Top notch experience.

Amazing, clean accommodation!

The room was very spacious and clean. I loved the fact that each room had its own bathroom for more privacy. The bed was comfortable (except for the broken piece that holds the mattress up). Diane was amazing and very helpful. It was only a 15 minute drive from the French Quarters or you could catch the bus. The parking was amazing and safe. Would definitely stay here again!

I loved everything about this property except for the beds. The beds were horrible. They were extremely soft mattresses, so soft they felt like a waterbed. They were placed on a platform frame with just 4 wood slats under it. So not box spring and no solid platform. So the matress fell through the spaces. We ended up taking both matresses off the frames and putting them on the floor just to be able to sleep. The sheets also had very bad stains on them. Other than the beds, everything else was great!

Came down for the Saints game. Great place for the weekend.

Very very clean and newly remodeled, but the mattresses were too small for the bed frames. One corner of the mattress I slept on kept falling off the frame onto the floor through the night so the 3 of us ended up sleeping in the other bed. The water wouldn’t get hot or even warm in one of the showers so we all 3 ended up using one bathroom as well. When we were ready for bed water started pouring out of the light fixture in the same shower that wouldn’t heat up but eventually stopped thank goodness. There were 2 times we tried to call the front desk and no one answered and another 2 times we went to the front desk for help and there was no one to be found.

We stayed over Krewe of Boo weekend. Both of us lived in NOLA previously; I just moved to Shreveport after being in NOLA for 10 years. I never lived in the Bywater area, though, and we enjoyed staying here. The grounds were really nice, and the lady at the front desk was attentive and helpful. The accommodations were nice and clean for the most part. The mattress was comfy, but the beds (furniture itself) was kinda cheap, so the lack of slats on the bed caused both our mattresses to shift a bit. Wasn't as annoying as previous reviews stated -- the mattress was really comfy to me, and I'm pretty picky. It wasn't enough of an issue to address. There was water in the hallway overnight, though, due to a leak. Water was across the entire hall which could've been dangerous. I reported it via text, and staff cleaned it by the time we were back. I saw folks cleaning over the weekend, but there isn't anyone at the front desk 24/7, so be aware of that. They also had some issues with the gates, but not a huge deal. Overall, it was clean, good location, and I felt safe leaving my car there in the gated area. I'll definitely stay again and check out the pool/hot tub next time.

The good: excellent location (for my purposes), excellent price, lovely property, very safe, very clean, friendly staff. Good pool, quiet spot. Lots of room features- washer and dryer, rainfall showerhead, full kitchen. Very large room. The bad: staff is minimal- after calling in advance was told late arrival wouldn't be an issue, and yet they were unprepared for my late arrival. Phone number on the door was not correct, adding to more delays checking in. No cleaning service, no replenishments in a 4 night stay. Same dead bird on the front steps all 4 days. Sunday I could not leave the property without a car as all the pedestrian gates were locked and there was no staff. I literally called a friend to get me out. Handed her the key through the vehicle gate to exit. Beds are incorrectly constructed! There is a minimal thin wooden frame and a mattress. No Boxspring, no platform. We're not small but we're not that large and 1 frame broke the 1st time an adult sat on the bed. Lying on it was uncomfortable because the few slats (3 slats less than 2" wide) made the soft mattress lumpy. Literally moved the mattress to the floor, much more comfortable. Overall, I sincerely appreciate being in a clean, safe location for that price but I think that with a few, fairly small changes, the hotel could be much, much better.