clean

distance from Bourbon St to hotel

Professional, courtesy, friendliness, and helpful of the Staff, especially Ms. Nicole Wilson and all the front desk staff.

No complaints...Everything was perfect.

Easy to find from airport, hotel was super clean, staff was super excellent, breakfast was the best I have ever had at any hotel!!!! Our room very clean!!! I love that you need your room key to enter the hotel certain hours.

there was nothing to not like…

Well maintained, clean and a great breakfast

NO NIGHT STAFF or they we sleeping at 1am when my daughter arrived.. they knew she was coming but no one to answer the phone, no response to the buzzer so finally I went to the front desk and yelled as loudly as I could “ is anyone home? you have customers”. No one responded so I loudly beat on the managers door but still, after about 30 minutes of trying to get in, I let them in… A REAL SAFETY ISSUE!

Parking was good.

No one at the desk when checking in. An employee has to find desk clerk

The breakfast exceeded our expectations! There was a huge selection of breakfast foods and it was actually good! The hotel itself was clean and the rooms were spacious. I was happy with staying here.

The elevator was sketchy. We asked the front desk about a marijuana smell in the room after housekeeping came in and she denied and stated it was “elevator hydraulic fluid”. We didn’t care there was a smell, it is New Orleans after all, but she gas lighted us about it.

The breakfast was really good, definitely better than I expected for hotel food! The staff was super friendly and helpful which definitely eased my concerns considering I was traveling alone with my young children. I was really anxious when I pulled into the parking lot, since the area surrounding the hotel looked a bit run down, but that just goes to show that looks can be deceiving!! If we are ever back in town this will definitely be on our list of places to stay!!

The pool was not available, not sure of the reason why, but it was not a deal breaker for me since everything else either met or exceeded my expectations!

our second day there. the bed was made but the sheets were not changed. our trash was full. floor was not vacuumed. our third day, they did not clean our room at all. no clean towels or wash cloths

quietness

na

I love your staff super friendly and helpful I definitely will recommend this place to all of my family and friends. It was very safe and always smelled amazing. I will be staying here again

people were nice

the breakfast is not rich in fruits and vegetable we could have more choice

everything

the smell of the cleaning products

The breakfast was excellent and the staff was very polite and helpful.

Everything was fine..