The location was ideal, as we came to see friends for the weekend

The caravan was clean and comfortable. Although more attention could be paid to checking plates and utensils were clean. The shower was good and the living spaces larger than expected. The bed was comfortable and the main bedroom was larger than expected The location was perfect for us as we were visiting someone that owned a caravan on the same site. The beach is very close and lovely. Unlimited wifi was good although the name of the network to join would have been useful. The caravan is good for a short stay and has everything you need. The decking is bathed in sunshine in the afternoons if you are lucky enough to have good weather!

The constant barrage of emails prior to arrival was irritating. A phone call too asking for our details, because of Data protection they wouldn't talk to me as the booking wasn't in my name, despite me paying for the break. I just logged into my husbands account and gave the answers needed. Data protection really doesn't work! I would like to now why it isn't possible to park on the grass next to the caravan? It just seemed like a needless rule? We parked to unload and reload. There seems to be space so why isn't this allowed?

Lots of room and very comfortable.

Everything was really good , couldn’t get on the internet though. But that was not really an issue

Everything. From the moment of arrival it was great

Nothing

Very nice caravan and spotlessly clean. Excellent shower and hot water heating system. Close to Lowestoft centre and not far from Oulton Broad. Being able to park next to caravan.

The noisy generator next to reception that I could hear all night in the background. This is not the owners fault, but it would have been nice to have known about it in advance. Having to check out by 10am and the cheek of asking for £20 for a later check out, despite the caravan costing over £100 a night. Obviously there is no problem to the owners for a later check out, it's just a case of trying to extract extra cash. The constant stream of emails prior to arrival, demanding to know exactly what time we will be arriving, when all that's required is the code for the door key, location directions for the caravan and info about the caravan, such as the need to bring our own bedding.