First impression was great...cool, smelled good, looked clean...even had cards all over saying they cleaned "everything". Except they hadn't...squashed dead bugs on the ceilings and walls, thick dust on the vents and filters...bits and pieces in the drawers. And one of the dishwashers smelled horrible and we never used it (in the unit were 4 children and their mom to wash dishes by hand. I alerted the host the same night, asking if we could run the dishwasher and clean it or if it was broken. Despite getting "I'll check into it" messages every day, we left nearly a week later never having anything addressed, except to get "I'll check into it" messages from another person when the host failed to respond. We were even asked if they should send someone out, to which we responded "YES"...nobody ever showed up....never.