friendly staff , hotel was clean and organised, reception staff lets stay until 3 for check out , wonderful experience , we will definitely come back again.

Use the property every year when the family come to visit. Nice clean rooms which are a good size for a family

Quiet

The room was dirty, there were broken things around the room (towelholder, pipes from wall, safe) and no trash bin. The 5th floor was terrible to sleep due to yhe rooftop lounge. Thank god i had my earplugs with me. Service was okay, even though every time on breakfast i went to line i had to specifically ask for it (your ham is out, theres no water, bread is out, there are no coffee cups...). The pool also cost for customers, which is insulting. The pool was okay, if you moved every 2hrs you could get the full days sun at the pool, as it was between tall buildings. The pool shower was just a hole in the roof... The price i paid for the hotel was nowhere near on what i got. Would not recommend.

Great hotel.

Clean and comfortable

Great view from room. No blankets. Needed to call. Nice to have covered parking. Overall, very pleased.

Firstly, this is not in Vlore - it’s a 15-minute / 800 Lek taxi from the centre. Or a 80-minute walk. Not ideal. The hotel layout is a hodge podge, though the staff - especially on the reception desk - are very helpful. The breakfast is decent value (400 Lek), and dinner at the restaurant is good, but the waiters try and push you towards the higher-ticket items, which feels uncomfortable. The room was OK - the mattress was comfortable, but there was already rubbish in the bathroom bin, and the shower was a disgrace; it was a bath without taps, bizarrely, had a handheld shower that didn’t reach it’s head-height fitting, and it never failed to not flood the bathroom. This typified the not-thought-through planning of the hotel. Our four-year-old son enjoyed Jungle Land, the soft-play area downstairs, and the pizzas etc are good value (compared to the restaurant), but it is grotty. Climbing through the obstacles I discovered a number of used baby wipes, and considering we were the first people of the day to use the facilities it was pretty appalling. The swimming facilities are good, though the big yellow slide is more a slow-flow eyesore than a rip-roaring ride. Diamond Hill doesn’t make a splash, alas.