Cozy retreat in a beautiful location. Great place for a getaway

We had a great stay at the Bear Hollow Village. Our 3 bedroom condo was clean and comfortable!

I am very upset about how this reservation was handled. First of all the property address is not where you go to check in. The location to check in is at least 5 minutes away from the condo. No one ever explained that. I even called the "front desk" and they did not mention that you had to see them first to get keys. So we went to the address listed and nothing there, no signs on what to do. We then called the "front desk again, and woops, we forgot to tell you, it's way over here. And then they send you back to the condo, and mind you, I asked the "front desk" in person, if we needed extra parking passes, I had 3 cars, they said you need 2 parking passes, NOT TRUE, every car needs a parking pass, so, I had to go back to the "front desk" and get the third parking pass. The place was nice and clean, but I would never stay here again. I believe the "property management company" as known as "the front desk" is very inefficient. The prices were way too high and the property management fee is highway robbery for the service that you don't get. I think hotels.com should take "Bear Hollow Resort" off their list. Waste of Money, Waste of Time, inefficient "front desk guy". Don't bother, go somewhere else!

The people at check-in were so nice. The rooms are clean and spacious. The price is not unreasonable. Try staying in the Park City area and find those all in one place. I dare you. Well, they did it.

Our villa was amazing. Top of the line upgrades, finishes, and decor. One of my most favorite trips ever! Extremely clean. Detergents were provided for laundry and dishwasher. I loved the location. Easy access to the interstate and park city.

The room was great! It has everything you need. Very spacious and comfortable for a family of five. The location is excellent. The shops are 2 minutes away and the Park City Resort only 10 minutes away.

This is a very nice and roomy condo area. It was very clean. I would stay here again!

We booked a 3 bedroom/2 bath unit through Expedia. We were so happy with our place! The rooms were comfy and it was nice to have so many beds. The living area and kitchen are very nicely decorated. We wished there was measuring spoons in the kitchen, but other than that, we had what we needed. The only 2 complaints we had with the unit were the check-in process and access to the pool. You have to read your reservation information very carefully and note you check in at a completely different location. Once we received our room key, we just could not figure out how to open the parking garage. I guess we were supposed to have received a garage door opener, but didn't get one until we found it on our kitchen counter in the unit. Also, we had no idea the building had an elevator until we had heaved our luggage up the stairs. Clearer instructions upon check-in and an "Elevator" sign would have been much appreciated. As far as the pool, there is just no simple way to get there from building B. We walked around and found that we'd have to kind of zigzag around another whole building to get there. Also, it closes at 9:00 PM so we never had a chance to use it.

Great for family gathering and convenient location to amenities.

Loved the condo. Beautiful granite and tile in kitchen and baths. Comfy leather sofa and love seat. Neighborhood is across the street from shopping (Whole Foods) and restaurants. Easy (quick) access to Park City skiing by car.

2nd. time staying in Bear Hollow Village. All services, restaurants and Park City town at no more than 15 minutes. Capital city at 30 minutes. You will enjoy your stay.

We arrived and were put in a condo with no running water. Management said they might be able to move us but they were not sure the other unit had running water! All went well, we had water and the unit was lovely, albeit incredibly hot even though we turned the heat off and the temp outside was in low 30's.

Excellent condo. Great location, amenities, very comfortable, and great value.

We had a lot of fun with this rental. Very clean, nice space, roomy and comfortable. Air conditioning wasn't the best, but maintained a pretty comfortable temperature. Would probably avoid going in the summer months of air conditioning doesn't work better.

Very tired and worn property. Dirty and old appliances that are not working. Poor kitchen equipment with chipped dishes. Loud neighbors. Light bulbs out. Sheets smelled. Management staff okay in helping to get things working. But the property managers are not keeping up the properties.