Excellent attention to detail and terrific staff. Extremely accommodating - you will feel spoiled!!

Beautiful hotel with the best location in Pipa: one of the few beachfront hotels, with a private beach section, away from the crowds. Amazing staff. Rooms are decent (some maintenance is due but not critical). Good choice of music in pool at perfect sound level (not too loud!). Beach bar with good choice of F&B and very attentive staff. Would return without hesitation.

Calm, beautiful place. Staff is exceptional, particularly Viviane who is helpful with any request even if unusual. Same with the owner, Giovanni, one day he drove us into town in his car because the shuttle had left. now that is customer service! We will definitely return, but hope to stay at least 5-7 days. Great for families and couples.

Firstly 2 negatives; despite appearances from mapquest, this hotel is quite a long and difficult drive from natal's new airport. I would not recommend attempting the drive for the first time at night. It's treacherous. Also, although the rooms and facilities are very nice, my partner complained of musty/mildew type air quality in our room. I did not notice this, but the rooms are starting to look a little dated, eg the jacuzzi fittings were rusted. Positives: really excellent, quiet beach (down some stairs). Even a small, well stocked bar on the beach. Poolside bar, absolutely excellent restaurant. We tried 8 dishes from the menu and all great. Easy parking. Plenty of towels. Very friendly and pleasant staff, nice breakfast, TV lounge was great for watching some World Cup games. Very happy with this hotel overall.