The check-in was very confusing since we were coming with a boat! When we booked it was mentioned to contact the HOA to reserve a spot (what we did) but the company that is renting the units is different than the property management on site!! so we were told we won't be able to enter with the boat and have to find a place somewhere else! We were lucky to find someone at 9PM who let us park for $40... The guardian at the gate was very helpful and we thank her for trying to help us as much as she could. We finally got in the apartment, (fits 10 people but only 2 cars are allowed to park in the property, very challenging when you have families with babies!) it was huge and beautiful. The cleanliness was OK. The Marina is great. It is a nice area and we finally had a great time.