Great location in the centre of Penrith, excellent value, easy to get key from keybox, clean, tidy and comfortable, owner quick to respond to a query - we will definitely try to book again when we are visiting friends in Penrith. We used Morrisons car park as suggested for parking - Only £3.20 for 24 hours and a few minutes walk away.

No complaints, just some points to be aware of. The access isn't appealing, but don't let that put you off, as the accommodation is great. There were three of us staying, it would be very snug for 6 people, but fine as a base - just remember that there's only one shower room/toilet and it's accessed through the attic bedroom.

- Good facilities in the kitchen and for entertainment including board games and TV apps - Central location in Penrith - Checking in instructions were clear - Reasonably priced

- Only 1 used toilet roll provided - Access to the apartment is up three lots of stairs, of which are steep and could be awkward for some people. We struggled getting the pram up and down the stairs - Bathroom, the only bathroom/toilet in flat 2 is an en-suite in the top floor bedroom. If anyone needed to use the bathroom in the night, you had to go into the bedroom of the other guests. This may not be ideal for some groups - Noisy at times, as to be expected with older properties but the windows were very thin. We had to check that they weren't open at one point due to the noise from the street