tacky dump that looks nice from the outside but offers nothing on the inside. Typically Rude unhelpful employees. Essentially just a nice building in a nice area of the city, banking entirely on their location.

tacky dump that looks nice from the outside but offers nothing on the inside. Typically Rude unhelpful employees. Essentially just a nice building in a nice area of the city, banking entirely on their location.

fantastic hotel. prices quite reasonable for this standard of hotel in switzerland especially given the location

fantastic hotel. prices quite reasonable for this standard of hotel in switzerland especially given the location

We spent two great nights at Chateau d’Ouchy. Lovely place. Great service. Excellent breakfast. Extremely convenient location. Our room overlooked National Day fireworks show, which was an added treat!

We spent two great nights at Chateau d’Ouchy. Lovely place. Great service. Excellent breakfast. Extremely convenient location. Our room overlooked National Day fireworks show, which was an added treat!

We had a fabulous stay at this beautiful hotel. Right in the centre of the city on the edge of the lake. Perfect location for easy access to everything . The room was clean and tidy as was the whole hotel. Staff were friendly and helpful. The pool area, although small, was a beautiful spot to relax and swim. We did not eat at the hotel as we felt it was very expensive, but we knew this would be the case in the area. There were plenty of local restaurants to chose from. We loved our stay.

We had a fabulous stay at this beautiful hotel. Right in the centre of the city on the edge of the lake. Perfect location for easy access to everything . The room was clean and tidy as was the whole hotel. Staff were friendly and helpful. The pool area, although small, was a beautiful spot to relax and swim. We did not eat at the hotel as we felt it was very expensive, but we knew this would be the case in the area. There were plenty of local restaurants to chose from. We loved our stay.

This was an amazing hotel in a beautiful location. We were here for a couple of days at the start of a longer European journey. This was the first stop after getting off a morning flight to Geneva. After we arrived by train from the airport, we arrived at the hotel early, so they took our bags and gave us some ideas on what to do that day. Our top things were the vineyard hike and the castle in Montreax. We received our complimentary pass and off for the day. When we returned later that evening, we received our keys and headed to the room. And wow!!! We had a lovely room with a balcony and an amazing view of Lac Lemon with mountains in the background. This was everything my girlfriend wanted for the experience. The slippers and robe were a great touch as well as the mini-bar being free with some orange juice, soda, water and Heineken. There is a nice outdoor pool and my girlfriend lover the sauna. The restaurant was excellent and we enjoyed a 3 hour dinner in style. G Great location, great hotel, and will stay there again next time we're in Lausanne

This was an amazing hotel in a beautiful location. We were here for a couple of days at the start of a longer European journey. This was the first stop after getting off a morning flight to Geneva. After we arrived by train from the airport, we arrived at the hotel early, so they took our bags and gave us some ideas on what to do that day. Our top things were the vineyard hike and the castle in Montreax. We received our complimentary pass and off for the day. When we returned later that evening, we received our keys and headed to the room. And wow!!! We had a lovely room with a balcony and an amazing view of Lac Lemon with mountains in the background. This was everything my girlfriend wanted for the experience. The slippers and robe were a great touch as well as the mini-bar being free with some orange juice, soda, water and Heineken. There is a nice outdoor pool and my girlfriend lover the sauna. The restaurant was excellent and we enjoyed a 3 hour dinner in style. G Great location, great hotel, and will stay there again next time we're in Lausanne

Beautiful upgrade to a suite in the historic part of the hotel. Great blend of modern and old.

Beautiful upgrade to a suite in the historic part of the hotel. Great blend of modern and old.

Difficult to access internet - need a better solution.

Difficult to access internet - need a better solution.

Lausanne is not a big town and the hotel is in the best part of the town. Directly on the lake and just a few steps away from the free tram that takes you up the hill to the "old town", maybe a 5 minute trip. The hotel is definitely a 4 or 5 star accommodation. The building is unique and historical but renovated to feel like a new facility. The rooms and bathrooms are comfortable for European standards. Breakfast was great, we did not have dinner at the hotel. Stayed in 2 rooms, 2 nights with day trips to Bern and Luzerne. My wife did have a very minor exchange 1 morning when asking the reception where the closest church was and the woman responded that they can not discuss religion. So that was a bit petty and weird.

Excellent property!

Excellent property!

Amazing.

Amazing.

The hotel is elegant and perfectly maintained. Location is perfect for exploring the lake shore, visiting the Olympic Museum or riding the tram up the hill to the train station or to the Old Town. A unique hotel with a welcoming staff, not to be missed.

The hotel is elegant and perfectly maintained. Location is perfect for exploring the lake shore, visiting the Olympic Museum or riding the tram up the hill to the train station or to the Old Town. A unique hotel with a welcoming staff, not to be missed.

The property is lovely, however the upgraded room was not. It was small, crowded and poorly lighted. Only 2 small led lights in bath, one over tub and one over sink. Putting on makeup was almost impossible.Shower was in tub with very high sides. Husband 6’2” and had a hard time getting out of tub. Duvet was folded very weirdly and bed was hard and uncomfortable. We were charged extra 50 CHF in order to check in early, not worth 1 CHF.

The property is lovely, however the upgraded room was not. It was small, crowded and poorly lighted. Only 2 small led lights in bath, one over tub and one over sink. Putting on makeup was almost impossible.Shower was in tub with very high sides. Husband 6’2” and had a hard time getting out of tub. Duvet was folded very weirdly and bed was hard and uncomfortable. We were charged extra 50 CHF in order to check in early, not worth 1 CHF.

Quite disappointed in the attitude of staff. This is an expensive hotel. We had spent 5 hours in Switzerland when we found out our house was flooded and had to return as my elderly mother was there alone. Understand that the hotel was non refundable but we asked if they would provide breakfast in the morning so we could quickly get to the airport and they refused. Would a coffee and croissant have hurt them that much when they had a room they could resell for 2 nights or at the least not turnover. They might have been right in terms of the contract but did they do the right thing? Absolutley not.

Quite disappointed in the attitude of staff. This is an expensive hotel. We had spent 5 hours in Switzerland when we found out our house was flooded and had to return as my elderly mother was there alone. Understand that the hotel was non refundable but we asked if they would provide breakfast in the morning so we could quickly get to the airport and they refused. Would a coffee and croissant have hurt them that much when they had a room they could resell for 2 nights or at the least not turnover. They might have been right in terms of the contract but did they do the right thing? Absolutley not.

So beautiful. A castle on the lake.

So beautiful. A castle on the lake.

Lovely stay

Lovely stay

The hotel was incredible. If you are visiting Switzerland and want to be right on lake Geneva, this is a great location. The city metro is directly across the street and the hotel provides a transport card. Highly recommend.

Really nice hotel, good quality of food, service very efficiently , personal súper profesional. Have stay before c will continue staying. Beautiful view infront of the lake.. for romantic or family stay.

Really nice hotel, good quality of food, service very efficiently , personal súper profesional. Have stay before c will continue staying. Beautiful view infront of the lake.. for romantic or family stay.