Perfect base for our visit to Rotterdam. Would happily stay again. The reception staff were extremely helpful.

Perfect base for our visit to Rotterdam. Would happily stay again. The reception staff were extremely helpful.

Lovely large family room, very comfortable.

Lovely large family room, very comfortable.

Very nice

Very nice

We like the NH Atlanta. The hotel is functional, clean and comfortable. The staff are great and it’s a great base for all things Rotterdam. We have been a number of times and it never disappoints. If you need to park, the Q park is next door and the metro and tram are at the end of the street.

We like the NH Atlanta. The hotel is functional, clean and comfortable. The staff are great and it’s a great base for all things Rotterdam. We have been a number of times and it never disappoints. If you need to park, the Q park is next door and the metro and tram are at the end of the street.

In its day this was a 5 star hotel. Even now it is still a great place to stay and a fantastic location all for a reasonable price

In its day this was a 5 star hotel. Even now it is still a great place to stay and a fantastic location all for a reasonable price

It has small yet comfortable rooms. Very close to everything and everywhere.

It has small yet comfortable rooms. Very close to everything and everywhere.

Very good!

Very good!

I will never stay here again asked for a room on the top floor but was give a view of what I can only say is a bin staff when checking in where the worst I have every had the pleasure of dealing with. TERRIBLE

I will never stay here again asked for a room on the top floor but was give a view of what I can only say is a bin staff when checking in where the worst I have every had the pleasure of dealing with. TERRIBLE

The reception area looked lovely and reception staff were very helpful. However the cleanliness of the room left a lot to be desired, we had no soap at the sink so had to use from the shower, the room wasnt cleaned until we complained, literally all the cleaner did was make the bed

The reception area looked lovely and reception staff were very helpful. However the cleanliness of the room left a lot to be desired, we had no soap at the sink so had to use from the shower, the room wasnt cleaned until we complained, literally all the cleaner did was make the bed

There’s a lady that works at the front desk. He’s passive aggressive, nitpicky, and works hard to make sure customers don’t feel comfortable or safe. I would recommend that the company disregard her contract and make sure that she does not work ever again in the hospitality industry, she has caused me to go through great lens to make sure no one feels disrespected and that same way again.

There’s a lady that works at the front desk. He’s passive aggressive, nitpicky, and works hard to make sure customers don’t feel comfortable or safe. I would recommend that the company disregard her contract and make sure that she does not work ever again in the hospitality industry, she has caused me to go through great lens to make sure no one feels disrespected and that same way again.

The property is very old with moldy bathroom

The property is very old with moldy bathroom

Good location. great breakfast but quite late open at 7am (but from 5 - 7am small free breakfast privided). nice people. huge restroom but rather small room. dirty room floor and fridge. poor room chair. no room shoes or complimentary water.

Good location. great breakfast but quite late open at 7am (but from 5 - 7am small free breakfast privided). nice people. huge restroom but rather small room. dirty room floor and fridge. poor room chair. no room shoes or complimentary water.

A very tired hotel. Staff were great but hotel was very basic.

A very tired hotel. Staff were great but hotel was very basic.

Property is just old.

Property is just old.

DON’T BOTHER WITH THIS HOTEL. They are not honest people. When I arrived, I’ve asked the receptionist how much it will cost me to upgrading my room and without any question she said I’ve given you free upgrade, guess what I’ve ended up in a BOX ROOM. with very old and dirty furniture. Room full of dust, no net curtains, they didn’t replace any used cups or glass I had to ask them to give clean cup/glasses. coffee machine don’t work when I contacted the reception they told me will send someone after waiting over one hour I’ve called them again they told me to take the machine to reception so they can have a look at it, I sad you can't be serious, answer was its not part of the job for reception the don’t provide room service I said I am not looking for room service this equipment belongs to the hotel and it should be in working condition they told me no one is available now and they don’t know when someone is going to be. I have used many hotels in many different countries but never experienced anything like NH Atlanta Rotterdam. I’ve found most of the reception staff very rude and arrogant. Only positive thing about this hotel is location but they are not the only one. I couldn’t wait for my check out date finally it came on the 29.04.2024 as I was coming out I’ve noticed an oriental lady having problem with one of the reception guy and he was rude. This hotel need to train there STAFF properly.

DON’T BOTHER WITH THIS HOTEL. They are not honest people. When I arrived, I’ve asked the receptionist how much it will cost me to upgrading my room and without any question she said I’ve given you free upgrade, guess what I’ve ended up in a BOX ROOM. with very old and dirty furniture. Room full of dust, no net curtains, they didn’t replace any used cups or glass I had to ask them to give clean cup/glasses. coffee machine don’t work when I contacted the reception they told me will send someone after waiting over one hour I’ve called them again they told me to take the machine to reception so they can have a look at it, I sad you can't be serious, answer was its not part of the job for reception the don’t provide room service I said I am not looking for room service this equipment belongs to the hotel and it should be in working condition they told me no one is available now and they don’t know when someone is going to be. I have used many hotels in many different countries but never experienced anything like NH Atlanta Rotterdam. I’ve found most of the reception staff very rude and arrogant. Only positive thing about this hotel is location but they are not the only one. I couldn’t wait for my check out date finally it came on the 29.04.2024 as I was coming out I’ve noticed an oriental lady having problem with one of the reception guy and he was rude. This hotel need to train there STAFF properly.

Check in at three was excellent. Service when we arrived at one was bad.

Check in at three was excellent. Service when we arrived at one was bad.