The hotel was horrible,

Terrible place! Had to travel for a last minute business trip to assist with storm damage, only to arrive at this hotel turning me away because they sold it out from under me. My card was already charged and it took hours, and multiple calls to get my money back.

Terrible place! Had to travel for a last minute business trip to assist with storm damage, only to arrive at this hotel turning me away because they sold it out from under me. My card was already charged and it took hours, and multiple calls to get my money back.

very poorly run. Stayed the night of the hurricane 10/09/24. check-in was haphazard, the restaurant was closed and all questions were answered by a nice Chinese girl who needed her phone to translate as she only spoke Chinese. Room was OK. I was never given a receipt or any paperwork, only the room key. I paid for 2 nights just in case, but only stayed the one night. No one was at the desk at any time that day or the next morning at 10AM when I left. Only person working was a nice Chinese man who told me to call the number on the wall and they could help me get my refund. I have called every day and left messages to no avail. The phone # online does not answer. Just disputed the charge on my credit card for half. Never stay there again,

very poorly run. Stayed the night of the hurricane 10/09/24. check-in was haphazard, the restaurant was closed and all questions were answered by a nice Chinese girl who needed her phone to translate as she only spoke Chinese. Room was OK. I was never given a receipt or any paperwork, only the room key. I paid for 2 nights just in case, but only stayed the one night. No one was at the desk at any time that day or the next morning at 10AM when I left. Only person working was a nice Chinese man who told me to call the number on the wall and they could help me get my refund. I have called every day and left messages to no avail. The phone # online does not answer. Just disputed the charge on my credit card for half. Never stay there again,

Building was so horrible filthy and dirty I didn’t even stay there

Building was so horrible filthy and dirty I didn’t even stay there

I booked the hotel and was running late, so i tried to call the hotel to let them know i was on my way, i called again and again, about 10 times, and let it ring and ring and no one answered. When i finally arrived to the hotel, there were no staff at the front desk, just a paper sign saying check in was from 4pm-10pm. I can respect the time window, but with no notice online what so ever, i did not expect a HOTEL to not have ANY employees after 10pm and no one to check in guests. I paid for a room that i didnt even get to use. I had to sleep in my car the rest of the night. If there is any decency in you as a manager or business, please refund my money and i will still attempt to book a room with you again.

I booked the hotel and was running late, so i tried to call the hotel to let them know i was on my way, i called again and again, about 10 times, and let it ring and ring and no one answered. When i finally arrived to the hotel, there were no staff at the front desk, just a paper sign saying check in was from 4pm-10pm. I can respect the time window, but with no notice online what so ever, i did not expect a HOTEL to not have ANY employees after 10pm and no one to check in guests. I paid for a room that i didnt even get to use. I had to sleep in my car the rest of the night. If there is any decency in you as a manager or business, please refund my money and i will still attempt to book a room with you again.

No daily cleaning, no garbage pickup,

No daily cleaning, no garbage pickup,

Property is very outdated staff knows no English had to wait hours to be checked in property not maintained well no water in pool

Did not have someone at the front desk to check us in. Hotel run down

The hotel was full of black mold and the carpet we all stained I did not end up staying I left after seeing the room I asked the front desk to cancel my stay I know it is non refundable but I am a dialysis patient and I would have gotten very sick from the mold

The hotel was full of black mold and the carpet we all stained I did not end up staying I left after seeing the room I asked the front desk to cancel my stay I know it is non refundable but I am a dialysis patient and I would have gotten very sick from the mold

I got locked out of my room at 1030pmvwhen my key card was demagnitized. I then spent until 8am the following Monday rning in a chair I'm the hotel lobby. I called the afterhours number posted at the front desk 56 times and got no answer or return call. The following morning I was offered 20pct off. What a joke . This place should be shut down.

I got locked out of my room at 1030pmvwhen my key card was demagnitized. I then spent until 8am the following Monday rning in a chair I'm the hotel lobby. I called the afterhours number posted at the front desk 56 times and got no answer or return call. The following morning I was offered 20pct off. What a joke . This place should be shut down.

I would not recommend this place at all!!!

I would not recommend this place at all!!!

The only thing wrong with the room was that the light at the entrance at the door was out. Otherwise, it was a clean comfortable room. The fridge worked and so did the microwave. The front counter clerk was friendly, knowledgeable and quick at her job.

The only thing wrong with the room was that the light at the entrance at the door was out. Otherwise, it was a clean comfortable room. The fridge worked and so did the microwave. The front counter clerk was friendly, knowledgeable and quick at her job.

I had an amazing stay they were very accommodating A lot of things were still under construction but overall great I will be staying here again the next time I come down

I had an amazing stay they were very accommodating A lot of things were still under construction but overall great I will be staying here again the next time I come down

The room smells really bad.

The room smells really bad.

No service at front desk on most days. No working room keys needing replaced several times. Room was dirty and with mold in the bathroom. Air conditioning in the hallway was intermittently working. This used to be a nice little hotel… hope they fix it back up.

No service at front desk on most days. No working room keys needing replaced several times. Room was dirty and with mold in the bathroom. Air conditioning in the hallway was intermittently working. This used to be a nice little hotel… hope they fix it back up.

Remodeling

Remodeling

Looked like it was under construction limited office hours, no ice machines, mustysmelling will never stay again

Looked like it was under construction limited office hours, no ice machines, mustysmelling will never stay again

Good