The hotel staff was very friendly at check in

NO AIR CONDITIONING. service man was there 34 times through out the night. I newver slept all night after driving in from Atlanta. HAd to leave door open to get any air at all. never offered to move me or anything

NO AIR CONDITIONING. service man was there 34 times through out the night. I newver slept all night after driving in from Atlanta. HAd to leave door open to get any air at all. never offered to move me or anything

I pre-paid for one night when I booked on Hotels.com, when I arrived they said that they hadn’t received my payment from the 3rd party so I had to pay them if I wanted a room bring my total to $850 for 2 nights when the advertised price was $209 a night. I wast also forced to pay another $92 for parking because it is not included! Total spent for 2 nights plus parking $942, totally not worth that much!

I pre-paid for one night when I booked on Hotels.com, when I arrived they said that they hadn’t received my payment from the 3rd party so I had to pay them if I wanted a room bring my total to $850 for 2 nights when the advertised price was $209 a night. I wast also forced to pay another $92 for parking because it is not included! Total spent for 2 nights plus parking $942, totally not worth that much!

Check in and staff were great very helpful. Room itself was good everything seemed to be clean. Only downfall was there was a white sheer curtain and had a lot of stains looked almost like blood or something similar in color. Kind of a bummer but we overcame that and everything else was good.

Check in and staff were great very helpful. Room itself was good everything seemed to be clean. Only downfall was there was a white sheer curtain and had a lot of stains looked almost like blood or something similar in color. Kind of a bummer but we overcame that and everything else was good.

Place is ok, great location. The faucet in the bathroom was loose as was the sink. I do t understand keeping microwaves by the ice machines and only on certain floors. The elevators are painfully slow. We waited for almost 10 minutes when 4 should’ve been running and only two were. The night before we saw a line to get on that went through the lobby. The open concept of the hotel is nice however we were ten floors up and could hear people in the bar at 1am yelling and laughing. And the drag racing outside on the downtown streets is not easy to sleep to either. I understand that is not something the hotel can control but the noise is bothersome. Valet was easy and fast. When we checked into our room, there was very loud music coming from next room. I called the front desk and they told me it was housekeeping in the next room. I felt this was rude and inappropriate. Bed was ok, pillows were terrible. I couldn’t get the AC or air to come on for than a minute at a time.

Place is ok, great location. The faucet in the bathroom was loose as was the sink. I do t understand keeping microwaves by the ice machines and only on certain floors. The elevators are painfully slow. We waited for almost 10 minutes when 4 should’ve been running and only two were. The night before we saw a line to get on that went through the lobby. The open concept of the hotel is nice however we were ten floors up and could hear people in the bar at 1am yelling and laughing. And the drag racing outside on the downtown streets is not easy to sleep to either. I understand that is not something the hotel can control but the noise is bothersome. Valet was easy and fast. When we checked into our room, there was very loud music coming from next room. I called the front desk and they told me it was housekeeping in the next room. I felt this was rude and inappropriate. Bed was ok, pillows were terrible. I couldn’t get the AC or air to come on for than a minute at a time.

Nice hotel with great service in beautiful downtown indy. I will be back.

Nice hotel with great service in beautiful downtown indy. I will be back.

Cold shower, luke warm at best

Cold shower, luke warm at best

We had a really good experience at the Hyatt Regency in Indy. Hotel is centrally located and close to everything downtown. Our check in was a great experience with tremendous service by the staff member. We really enjoyed the room and appreciated the cleanliness of the room. We will definitely stay here again.

We had a really good experience at the Hyatt Regency in Indy. Hotel is centrally located and close to everything downtown. Our check in was a great experience with tremendous service by the staff member. We really enjoyed the room and appreciated the cleanliness of the room. We will definitely stay here again.

It was good. Only slight issue I had was didn't seem like room was 100% cleaned before arrival. There was trash in the fridge. Other than that great hotel.

It was good. Only slight issue I had was didn't seem like room was 100% cleaned before arrival. There was trash in the fridge. Other than that great hotel.

Overnight stay....in the heart of the city

Overnight stay....in the heart of the city

The service all around was great!

The service all around was great!

I always enjoy staying here. They did mess up my booking. I didn’t get the room that I paid for, but they say they’re making it right. I will definitely stay here again

It's an excellent Hotel to stay at when traveling to Indianapolis. The fantastic amenities and location allow you to walk to many restaurants and shops, etc.!

It's an excellent Hotel to stay at when traveling to Indianapolis. The fantastic amenities and location allow you to walk to many restaurants and shops, etc.!

I went to Tony's Steakhouse on Saturday night, and didn't finish my food, When I returned to my room after the game their cleaning staff had thrown 2 steak dinners and some Buffalo wings away. I probably will never stay there again.

I went to Tony's Steakhouse on Saturday night, and didn't finish my food, When I returned to my room after the game their cleaning staff had thrown 2 steak dinners and some Buffalo wings away. I probably will never stay there again.

Convenient and good amenities. View of Capital was a nice touch.

Great stay and everything is walkable distance

Close to Convention center and lots of downtown options.

Great price!

Gift at the front desk was AMAZINGGGG!!! We arrived early because our flight got in early and didn’t expect to be able to check in but gift gave us the gift of being able to check in at 10 in the morning. Upon our departure, we were granted late checkout, which was 12:30 PM. This place was awesome thank you Gift!!!

All good