Excellent staff service. Very poor and old property. Very much like Motel not Hotel ! Sorry 😞

Excellent staff service. Very poor and old property. Very much like Motel not Hotel ! Sorry 😞

Ultra clean - well kept delux rooms and excellent service !!!!

Ultra clean - well kept delux rooms and excellent service !!!!

Air conditioning didn’t work, room was terrible hot. I went down to the lobby to complain in the middle of the night, staff didn’t apologize for the inconvenience or offer another room. They just sent a guy to my room 2 am to open the window. Worst experience ever. On top of that the entire cooling system made a terrible noise every 2 minutes making impossible to rest there.

Air conditioning didn’t work, room was terrible hot. I went down to the lobby to complain in the middle of the night, staff didn’t apologize for the inconvenience or offer another room. They just sent a guy to my room 2 am to open the window. Worst experience ever. On top of that the entire cooling system made a terrible noise every 2 minutes making impossible to rest there.

Best stay we had from trip in Italy

Best stay we had from trip in Italy

Absolutely fabulous. Loved the onsite restaurant

Absolutely fabulous. Loved the onsite restaurant

It was ok and good food

It was ok and good food

Great location, right by the train station and close to all the places to visit.

Great location, right by the train station and close to all the places to visit.

Hotel looked a little dated in the lobby. Room was very nice although it was €25 per night parking. So we upgraded as that was included. But the room ended up costing over €200 for one night which is a lot. Complimentary minibar (soft drinks) was welcomed.

Hotel looked a little dated in the lobby. Room was very nice although it was €25 per night parking. So we upgraded as that was included. But the room ended up costing over €200 for one night which is a lot. Complimentary minibar (soft drinks) was welcomed.

Having paid for a room with the 3 twin bed option, we had to pay €35 upgrade to get the 3 beds! Then, as we were given our room key cards, they mentioned that they were having some plumbing problems… didn’t specify. I asked if this would be sorted out today… “yes, we expect so”. The next morning, the water was freezing… we had to shower in that! It’s a 4* hotel… surely, there should be some sort of refund? Otherwise, the room was great!

Having paid for a room with the 3 twin bed option, we had to pay €35 upgrade to get the 3 beds! Then, as we were given our room key cards, they mentioned that they were having some plumbing problems… didn’t specify. I asked if this would be sorted out today… “yes, we expect so”. The next morning, the water was freezing… we had to shower in that! It’s a 4* hotel… surely, there should be some sort of refund? Otherwise, the room was great!

Very dated. Hard, uncomfortable bed. Room too hot and AC did not work.

Very dated. Hard, uncomfortable bed. Room too hot and AC did not work.

A nice hotel with good amenities. Clean and everything in good working order throughout the hotel. Room on 9th floor with city view, food at hotel was good and reception staff prompt and polite. I did find it odd that on the two occasions I went to the bar no one was around, despite waiting a few minutes no one showed. So I opted for drinks outside the hotel. But would stay again and would recommend.

A nice hotel with good amenities. Clean and everything in good working order throughout the hotel. Room on 9th floor with city view, food at hotel was good and reception staff prompt and polite. I did find it odd that on the two occasions I went to the bar no one was around, despite waiting a few minutes no one showed. So I opted for drinks outside the hotel. But would stay again and would recommend.

Very old hotel. The toilet bowl brought in dirty stuff from other rooms. Location was good

Very old hotel. The toilet bowl brought in dirty stuff from other rooms. Location was good

Not honest

Not honest

Good location Reasonable cost Parking underground was good for security.

Good location Reasonable cost Parking underground was good for security.

The bedroom was super heated, 27C at night in spite of the heating having been turned off. The staff offered to open the window (special key needed) but the noise from the traffic and the constant ambulances was deafening. The safe didn’t work and a member of staff had to repair it. They didn’t tell us that the biscuits left in the room weren’t complimentary and I have been left with unexplained pending charges on my credit card totalling far more than what Expedia quoted, even allowed for additional charges. Breakfast also poor with very salty food. Altogether an unpleasant experience which I will not repeat.

The bedroom was super heated, 27C at night in spite of the heating having been turned off. The staff offered to open the window (special key needed) but the noise from the traffic and the constant ambulances was deafening. The safe didn’t work and a member of staff had to repair it. They didn’t tell us that the biscuits left in the room weren’t complimentary and I have been left with unexplained pending charges on my credit card totalling far more than what Expedia quoted, even allowed for additional charges. Breakfast also poor with very salty food. Altogether an unpleasant experience which I will not repeat.

Very good

Very good