Always enjoy our stay!

Always enjoy our stay!

The service and staff were absolutely excellent! Friendly, knowledgeable and welcoming! Short of the fact the hotel needs a major update I had an excellent stay

The service and staff were absolutely excellent! Friendly, knowledgeable and welcoming! Short of the fact the hotel needs a major update I had an excellent stay

Shabby and dismal but close to highway

Shabby and dismal but close to highway

Definitely call the property ahead of time! I booked a king suite with a jetted tub. First, Expedia says check in time is anytime after 3 however, according to the property, check in time is 3-6 so if you need to check in after that let them know! Second, I booked a jetted tub however, when I got there they advised the jetted tub suites were being worked on and weren't available and their pool was also closed to maintenance. I don't blame the property at all because Bre was super helpful and I got refunded however, Expedia should do a better job outlining what's available and what's not! Luckily I was able to book elsewhere but definitely call the property prior to booking!

Definitely call the property ahead of time! I booked a king suite with a jetted tub. First, Expedia says check in time is anytime after 3 however, according to the property, check in time is 3-6 so if you need to check in after that let them know! Second, I booked a jetted tub however, when I got there they advised the jetted tub suites were being worked on and weren't available and their pool was also closed to maintenance. I don't blame the property at all because Bre was super helpful and I got refunded however, Expedia should do a better job outlining what's available and what's not! Luckily I was able to book elsewhere but definitely call the property prior to booking!

The room i stayed in smelled like urine. It was close to the lobby and it was loud. walls are thin person above was walking around thumping a lot. I had complained about the noise and was told they had no other rooms with 2 beds. Expedia website advised differently. expedia reservation didnt show in there system. I wouldn't use expedia when booking with this hotel they advise me it happens a lot. I dont know about other rooms but absolutely do not stay in any that are close to the lobby with out asking about noise and turning on the vent to see if it smells like urine.

The room i stayed in smelled like urine. It was close to the lobby and it was loud. walls are thin person above was walking around thumping a lot. I had complained about the noise and was told they had no other rooms with 2 beds. Expedia website advised differently. expedia reservation didnt show in there system. I wouldn't use expedia when booking with this hotel they advise me it happens a lot. I dont know about other rooms but absolutely do not stay in any that are close to the lobby with out asking about noise and turning on the vent to see if it smells like urine.

30 minutes wait to check in Same thing happened on the way out 30 days ago

30 minutes wait to check in Same thing happened on the way out 30 days ago

Great area had an excellent breakfast bar

Great area had an excellent breakfast bar

Upon arriving at the property i booked because there was a hot tub on site, come to find out the hot tub was out of service. Secondly walked in the foyer area to get to our room and it smelled like a literal bathroom. Lucky i booked a different stay for the night not long away. Def wont be back here..

Upon arriving at the property i booked because there was a hot tub on site, come to find out the hot tub was out of service. Secondly walked in the foyer area to get to our room and it smelled like a literal bathroom. Lucky i booked a different stay for the night not long away. Def wont be back here..

Nice room

Nice room

The staff at this property was exceptional. We were travelling with another family for a group event. Jill was so accommodating, allowing us to play cards in the common area, have our pizza, and socialize with other families. The pool was also just the right temperature and not crowded. We enjoyed our stay because of the wonderful hospitality we received. The property is older and could use some updating but it was clean and served our needs. Both Jill and Milo were great - they represent what hospitality is supposed to be.

The staff at this property was exceptional. We were travelling with another family for a group event. Jill was so accommodating, allowing us to play cards in the common area, have our pizza, and socialize with other families. The pool was also just the right temperature and not crowded. We enjoyed our stay because of the wonderful hospitality we received. The property is older and could use some updating but it was clean and served our needs. Both Jill and Milo were great - they represent what hospitality is supposed to be.

Jill was fabulous with our check-in. Super friendly and she even gave us restaurant recommendations. Wonderful person—professional and helpful, thanks!

Jill was fabulous with our check-in. Super friendly and she even gave us restaurant recommendations. Wonderful person—professional and helpful, thanks!

It could use an update

It could use an update

Jill at the front desk was such a nice girl! She was very helpful with directions and suggested several wonderful options for sight seeing during our trip to Mansfield. Breakfast was great, really good coffee too. We enjoyed our stay at your hotel.

Jill at the front desk was such a nice girl! She was very helpful with directions and suggested several wonderful options for sight seeing during our trip to Mansfield. Breakfast was great, really good coffee too. We enjoyed our stay at your hotel.

This property has no elevator. This should be in the description! We were given a room on the 2nd floor. The woman at check in was able to change us to first floor. This would have been a disaster. If she had not been able to change room. The room on first floor needed remodeled.

This property has no elevator. This should be in the description! We were given a room on the 2nd floor. The woman at check in was able to change us to first floor. This would have been a disaster. If she had not been able to change room. The room on first floor needed remodeled.

Facility was older. Could have used a walk-in shower instead of tub.

Facility was older. Could have used a walk-in shower instead of tub.

Okay, hotel with pretty good breakfast options.

Okay, hotel with pretty good breakfast options.