Everything was fine except ther Air conditioner wasn’t working.

Everything was fine except ther Air conditioner wasn’t working.

Close to the tube. Area is a bit rundown. The hotel does not look attractive from the outside but the interior is nice and so is the breakfast. Staff are friendly and helpful.

Close to the tube. Area is a bit rundown. The hotel does not look attractive from the outside but the interior is nice and so is the breakfast. Staff are friendly and helpful.

A perfect place to stay if you are attending the Philharmonic! Great location for the concerts and very close to the Metro. The front desk was a big help to us and she couldn't be more charming!

A perfect place to stay if you are attending the Philharmonic! Great location for the concerts and very close to the Metro. The front desk was a big help to us and she couldn't be more charming!

I stayed here last year and this year because it is across from the new concert hall. This is not tourist Paris and hardly anyone speaks English. Very convenient for me and safe to come back safely after the concerts.

I stayed here last year and this year because it is across from the new concert hall. This is not tourist Paris and hardly anyone speaks English. Very convenient for me and safe to come back safely after the concerts.

The hotel needs renovation. Every thing old, many things broken

The hotel needs renovation. Every thing old, many things broken

Good location when attending events at Zénith. Unfortunately the hotel is a bit run down. Bathroom needs renovation. Bed was comfortable enough. Air con did not work properly, very hot at night

Good location when attending events at Zénith. Unfortunately the hotel is a bit run down. Bathroom needs renovation. Bed was comfortable enough. Air con did not work properly, very hot at night

Card keys must be replaced. Everyday I asked lobby to reactivate it.

Card keys must be replaced. Everyday I asked lobby to reactivate it.

There were a lot of homeless people around the property and on the streets, as well as a disgusting amount of trash and poop, and just overall unclean.

There were a lot of homeless people around the property and on the streets, as well as a disgusting amount of trash and poop, and just overall unclean.

Bad service. The only person helpful was Rafik. Bad behavior of Emanuel! Very mean. Rooms are not clean and they have a policy as Emanuel said cleaning once every 3 days!!!!

Bad service. The only person helpful was Rafik. Bad behavior of Emanuel! Very mean. Rooms are not clean and they have a policy as Emanuel said cleaning once every 3 days!!!!

Hotel is tired and needs a refit

Hotel is tired and needs a refit

Close to the tubes to get you to line 1. Was given probably the best room I’ve had in France for a 3 star hotel Front desk helpful and friendly A bit out the way but with the metro it was ok

Close to the tubes to get you to line 1. Was given probably the best room I’ve had in France for a 3 star hotel Front desk helpful and friendly A bit out the way but with the metro it was ok

Convenient hotel, close to the metro and Guard de Nord station. Nice and quiet. I slept very well the two night I stayed there. The breakfast was lovely, great produce! The mini gym could do with an upgrade, two of the machines weren’t working. The staff were really helpful. I recommend staying there.

Convenient hotel, close to the metro and Guard de Nord station. Nice and quiet. I slept very well the two night I stayed there. The breakfast was lovely, great produce! The mini gym could do with an upgrade, two of the machines weren’t working. The staff were really helpful. I recommend staying there.

Nice property room was nice and fairly clean. The area around the hotel was dirty We asked for an iron 4 times and the guy on the desk was not polite about it said it’s in a room and he can’t go and get it. Wasn’t very helpful. We had to go out in un ironed clothes. Also the phone in the room for reception did not work which was not good

Nice property room was nice and fairly clean. The area around the hotel was dirty We asked for an iron 4 times and the guy on the desk was not polite about it said it’s in a room and he can’t go and get it. Wasn’t very helpful. We had to go out in un ironed clothes. Also the phone in the room for reception did not work which was not good

At breakfast i was asked to sign for payment. I informed them i already prepaid. She insisted and said it was just for her procedure. At check out i asked about this and was told there was no charge. The person at the counter took payment from my deposit. and only after i requested provided me with a detailed bill. The extra charge was indeed added to the bill. So i was lied to twice even after specifically asking. Then a refund was promised only after providing my bank and personal information. This all seems very suspicious and untrustworthy. I doubt my refund will be sent. And can only hope that my information will not be abused.

At breakfast i was asked to sign for payment. I informed them i already prepaid. She insisted and said it was just for her procedure. At check out i asked about this and was told there was no charge. The person at the counter took payment from my deposit. and only after i requested provided me with a detailed bill. The extra charge was indeed added to the bill. So i was lied to twice even after specifically asking. Then a refund was promised only after providing my bank and personal information. This all seems very suspicious and untrustworthy. I doubt my refund will be sent. And can only hope that my information will not be abused.

Fantastic staff & clean rooms

OK hotel. Nice location directly next to La Villette and right by the metro. Fitness room and bathroom installations were not entirely well maintained. Breakfast was a bit boring (no vegetables, special dishes or the like).

OK hotel. Nice location directly next to La Villette and right by the metro. Fitness room and bathroom installations were not entirely well maintained. Breakfast was a bit boring (no vegetables, special dishes or the like).

The hotel advertised the restaurant and bar as available facilities, but that was false. The restaurant and bar is closed. This was frustrating because this is one of the reasons why people like me reserve hotels with restaurants and bars so we dont have to go far to sit and relax. The gym was not a gym. The gym is located underneath a stairwell. Couple of treadmills, dumbbell rack, and bikes thats it. The biggest frustration was the restaurant and bar was not available. If its not available, then stop advertising that it is just to get customers.