Quite friendly and relaxing

Always great !! Front desk staff and management is the best !! Renovating is starting and I hardly noticed ! I can’t wait to see it finished!

Keys were difficult to open door. Staff nice.

Keys were difficult to open door. Staff nice.

I’m so disappointed that they no longer offer shuttle services. It’s practically in their name.

I’m so disappointed that they no longer offer shuttle services. It’s practically in their name.

Great place to stay for business trips! Right next to the airport which is super convenient. The staff was friendly and the amenities are nice. Loved hanging out with Milton the cat he was pretty cool!

Great place to stay for business trips! Right next to the airport which is super convenient. The staff was friendly and the amenities are nice. Loved hanging out with Milton the cat he was pretty cool!

Television was not working

Nice hotel and would definitely stay again.

Very nice and cozy. Clean and comfortable

Television was not working

Nice hotel and would definitely stay again.

Very nice and cozy. Clean and comfortable

Always great ! There was a special event booked when I had to extend my trip but the front desk staff worked to make sure I got the room I wanted ! Great staff ! Great management! Highly recommend

Hotel was super clean and the staff was amazingly kind thank you

The hotel is priced well, staff is friendly, but the front doors were broken, the elevators were broken so I had to use a service elevator and they can't seem to make the door key cards function for more than two days at at time.

The hotel is priced well, staff is friendly, but the front doors were broken, the elevators were broken so I had to use a service elevator and they can't seem to make the door key cards function for more than two days at at time.

Hotel was super clean and the staff was amazingly kind thank you

Hotel and service ok but the elevators were out of order we had to use the service elevator and the bar didn't serve alcohol.

Hotel and service ok but the elevators were out of order we had to use the service elevator and the bar didn't serve alcohol.

The Ontario Airport Hotel and Convention Center is in a good location and the room was clean. We had a bad check in experience last time we stayed here a month ago, but this time it went very quick and smooth. With that said, they have some severe maintenance issues: 1. The sliding double doors in front did not work. They used a single door which was fine, but difficult to get a cart through. 2. The elevators were hit and miss. The second day of our stay, they had signage directing us to the maintenance elevator which was not kept. 3. My door key didn’t work. I had to go back down the non working elevator situation to get it reprogrammed. 4. The TV wouldn’t turn off. I ended up unplugging it. 5. The hot water is plumbed backwards. Normally on that type of faucet of the type all the way up is hot. 6. The outlet on one of the lamps did not work. Normally if it was any one of these items alone, no biggie. But when they all occurred during our stay, it points to a bigger problem.

The Ontario Airport Hotel and Convention Center is in a good location and the room was clean. We had a bad check in experience last time we stayed here a month ago, but this time it went very quick and smooth. With that said, they have some severe maintenance issues: 1. The sliding double doors in front did not work. They used a single door which was fine, but difficult to get a cart through. 2. The elevators were hit and miss. The second day of our stay, they had signage directing us to the maintenance elevator which was not kept. 3. My door key didn’t work. I had to go back down the non working elevator situation to get it reprogrammed. 4. The TV wouldn’t turn off. I ended up unplugging it. 5. The hot water is plumbed backwards. Normally on that type of faucet of the type all the way up is hot. 6. The outlet on one of the lamps did not work. Normally if it was any one of these items alone, no biggie. But when they all occurred during our stay, it points to a bigger problem.

Elevators don’t work, key cards don’t work! I think the staff did the best they could with what they had. Will never stay here again and would not recommend to friends or family.

Elevators don’t work, key cards don’t work! I think the staff did the best they could with what they had. Will never stay here again and would not recommend to friends or family.

Great place and comfortable

Great place and comfortable

Our stay was wonderful. I have not one complaint! Thank you for sucj wonderful service.

Our stay was wonderful. I have not one complaint! Thank you for sucj wonderful service.

Room and service was good, no problems except my key card didn't work after a few hours of checking in. I had to go and get it reset

Room and service was good, no problems except my key card didn't work after a few hours of checking in. I had to go and get it reset

Early admission fee charged 50% 🙃🙃 I came here every month not charged Thank you