Property is a converted motel, and infrastructure and facilities are old and unpretentious. Linens and towels are old, though clean. Beds and matresses were good. Shower and bath were definitely showing their age, needing some caulk and paint. Some smell of disinfectant from the carpet. AC worked well! We were OK with it and stayed 3 nights. A reasonable stay for a fair price.

Property is a converted motel, and infrastructure and facilities are old and unpretentious. Linens and towels are old, though clean. Beds and matresses were good. Shower and bath were definitely showing their age, needing some caulk and paint. Some smell of disinfectant from the carpet. AC worked well! We were OK with it and stayed 3 nights. A reasonable stay for a fair price.

The hotel itself was fine. No frills. Simple lodging. The rooms were clean and we had everything we needed. Breakfast was free. It wasn't the best breakfast around, but it filled an empty spot. My experience was unpleasant there, but not because of the room. There was an issue with check in and i dont know if it was the hotels fault, hotels.com's fault or both. The hotel claimed they couldn't find my reservation in their system once we arrived for check in. We had to sit and wait in the lobby for close to an hour before it was resolved. The hotel didn't even try to fix it. They made me call hotels.com to fix the problem myself. Hotels.com said their only option was to refund me, which didnt fix our problem of needing somewhere to sleep. The hotel said their only option was to have me book and pay for the room directly with them. So i ended up being charged twice for the room. I'm still waiting on my refund from hotels.com. check in was extremely painful and time-consuming. The front desk clerk wasnt very kind and was not very helpful at all. They did apologize in the end, but it didn’t make much difference at that point. I likely would not book a room at this hotel again and i wouldn't suggest this hotel to anyone else either.

The hotel itself was fine. No frills. Simple lodging. The rooms were clean and we had everything we needed. Breakfast was free. It wasn't the best breakfast around, but it filled an empty spot. My experience was unpleasant there, but not because of the room. There was an issue with check in and i dont know if it was the hotels fault, hotels.com's fault or both. The hotel claimed they couldn't find my reservation in their system once we arrived for check in. We had to sit and wait in the lobby for close to an hour before it was resolved. The hotel didn't even try to fix it. They made me call hotels.com to fix the problem myself. Hotels.com said their only option was to refund me, which didnt fix our problem of needing somewhere to sleep. The hotel said their only option was to have me book and pay for the room directly with them. So i ended up being charged twice for the room. I'm still waiting on my refund from hotels.com. check in was extremely painful and time-consuming. The front desk clerk wasnt very kind and was not very helpful at all. They did apologize in the end, but it didn’t make much difference at that point. I likely would not book a room at this hotel again and i wouldn't suggest this hotel to anyone else either.

Pool was closed. Room was clean but needs updating. Carpet was old.

Pool was closed. Room was clean but needs updating. Carpet was old.

The view from my room was of a Hampton Inn that I wish I was in but they were booked. The carpets are disgusting and filthy. I was walking around barefoot in the room and my feet turned dark brown. The beds are broken down so you can feel the springs and the pillows are beat up as well. The staff were fine.

The view from my room was of a Hampton Inn that I wish I was in but they were booked. The carpets are disgusting and filthy. I was walking around barefoot in the room and my feet turned dark brown. The beds are broken down so you can feel the springs and the pillows are beat up as well. The staff were fine.

Hotel was great and the room very comfortable. Area was a bit sketchy but did not feel dangerous.

Hotel was great and the room very comfortable. Area was a bit sketchy but did not feel dangerous.

Friendly Staff

Friendly Staff

Alice Barbara Mrs Kim are Fabulous. I felt very Safe and Cared about from the Staff there. They Truly care about their Clients Very Clean. Rooms the Beds and Pillows. We're so Comfortable. I will be Back for Sure. Best Western truly treats you like Family 🙌🙌

Alice Barbara Mrs Kim are Fabulous. I felt very Safe and Cared about from the Staff there. They Truly care about their Clients Very Clean. Rooms the Beds and Pillows. We're so Comfortable. I will be Back for Sure. Best Western truly treats you like Family 🙌🙌

We had a comfortable 2 nght stay

We had a comfortable 2 nght stay

This is a great hotel if youre looking for a clean, quiet room with no issues. Did i mention a friendly staff. The breakfast is better than you'd expect. We have stayed in numerous hotels thru the years, and Best Western Murphy is our pick. the bed may be too soft or too hard for your liking, but you wont be disappointed with your overall experience.

This is a great hotel if youre looking for a clean, quiet room with no issues. Did i mention a friendly staff. The breakfast is better than you'd expect. We have stayed in numerous hotels thru the years, and Best Western Murphy is our pick. the bed may be too soft or too hard for your liking, but you wont be disappointed with your overall experience.

The front staff clerk was new and could use more training on the check-in process. Besides that, everything else was great at the property.

The front staff clerk was new and could use more training on the check-in process. Besides that, everything else was great at the property.

Convenient location near restaurant's and stores

Convenient location near restaurant's and stores

It was clean and smell really nice.

It was clean and smell really nice.

Great place to stay

Great place to stay

The people working there are wonderful. Very friendly and accommodating. Area was ok as well. Near enough to downtown Murphy. Room was ok. Could use a little update but not bad. I would stay again for sure.

The people working there are wonderful. Very friendly and accommodating. Area was ok as well. Near enough to downtown Murphy. Room was ok. Could use a little update but not bad. I would stay again for sure.

Property was clean. Lady at front desk was very pleasant. Close to casino.

Property was clean. Lady at front desk was very pleasant. Close to casino.

This hotel I would highly recommend, the office lady was very nice checking us in, also we got to check in earlier than we expected. The room was nice and clean, lots of space in the room. The bed slept well, and the shower was perfect. I will stay again, the best of all was the BREAKFAST, it was EXCELLENT!!!

This hotel I would highly recommend, the office lady was very nice checking us in, also we got to check in earlier than we expected. The room was nice and clean, lots of space in the room. The bed slept well, and the shower was perfect. I will stay again, the best of all was the BREAKFAST, it was EXCELLENT!!!