Location,

Location,

The feeling of tranquility, not so many people running around like a rat race.

The feeling of tranquility, not so many people running around like a rat race.

I recently stayed at Quinta Real with my family for a night while traveling to the U.S. Unfortunately, the overall service quality has noticeably declined, particularly in areas of cordiality and attention to detail. For instance, my wife requested honey to be brought to our room, and the room service staff responded dismissively, saying, “It’s not like we give away honey for free.” She ended up having to go to the restaurant herself to get some. Additionally, I asked for a blue pen at the lobby, and they not only didn’t have one but also made no effort to find one. These seemingly minor details significantly impact the guest experience. On a positive note, Oracio from the Bell Boy team provided outstanding service, and the restaurant offered an excellent dining experience, complete with live piano music and great ambiance. Having been a regular at Quinta Real for the past few years, I was surprised and disappointed to see that the excellence in service that I once admired is starting to slip.

I recently stayed at Quinta Real with my family for a night while traveling to the U.S. Unfortunately, the overall service quality has noticeably declined, particularly in areas of cordiality and attention to detail. For instance, my wife requested honey to be brought to our room, and the room service staff responded dismissively, saying, “It’s not like we give away honey for free.” She ended up having to go to the restaurant herself to get some. Additionally, I asked for a blue pen at the lobby, and they not only didn’t have one but also made no effort to find one. These seemingly minor details significantly impact the guest experience. On a positive note, Oracio from the Bell Boy team provided outstanding service, and the restaurant offered an excellent dining experience, complete with live piano music and great ambiance. Having been a regular at Quinta Real for the past few years, I was surprised and disappointed to see that the excellence in service that I once admired is starting to slip.

very old rooms and needs renovation for price quality ratio.

very old rooms and needs renovation for price quality ratio.

Great hotel Good room service The decorative pillows in my room smelled awful, threw them away, need to be cleaned Room 115

Super Comodo!!!!!!

Super Comodo!!!!!!

Great hotel Good room service The decorative pillows in my room smelled awful, threw them away, need to be cleaned Room 115

They charged more than the website stay and was dirty plates and dishes all over the corridors

They charged more than the website stay and was dirty plates and dishes all over the corridors

Cool

Cool

Ok

Ok

Love it….like always🥰 I”ll back soon☺️

Great Sunday brunch with live music

I will stay one more night😉

Great Sunday brunch with live music

I will stay one more night😉

Needs to re

Excellent service

The best hotel in San Pedro. Very convenient location across stores and shopping centres. Staff was always nice and kind

Excellent service

The best hotel in San Pedro. Very convenient location across stores and shopping centres. Staff was always nice and kind

Needs to re

Need better customer service

Need better customer service

It was sad to see how this wonderful hotel has gone downhill.