Great location! Upgraded room with comfortable bed and good pillows!

Great location! Upgraded room with comfortable bed and good pillows!

Bed linen was not very clean. A lot of facilities were missing or not working.

Bed linen was not very clean. A lot of facilities were missing or not working.

Amazing front of house service, professional look, feels secure, doesn’t smell, fluffy blankets

Amazing front of house service, professional look, feels secure, doesn’t smell, fluffy blankets

Short walk to shopping area and train station. Ideal hotel if going to watch football at BVB Dortmund.

Short walk to shopping area and train station. Ideal hotel if going to watch football at BVB Dortmund.

Nice stay although we came down for breakfast at 10.00 and there was nothing left apart from a bit of fruit and toast.

Nice stay although we came down for breakfast at 10.00 and there was nothing left apart from a bit of fruit and toast.

A very quick check in with all relevant information provided. Room was large, comfortable with all mid cons. Staff helpful & friendly.

We were in Dortmund for a football match. We stayed in this Mercure the second nigh (the City one for the first night). This Mercure was far better than the City one - it actually has a normal type entrance and reception set up for a start. Not the cheapest hotel, but they obviously knew the football was on. Welcome was friendly and room was fine. Hair dryer was very week. Bath towels are not very big. And the usual question - would i stay there again. The answer is Yes, but I'd check prices elsewhere.

A very quick check in with all relevant information provided. Room was large, comfortable with all mid cons. Staff helpful & friendly.

We were in Dortmund for a football match. We stayed in this Mercure the second nigh (the City one for the first night). This Mercure was far better than the City one - it actually has a normal type entrance and reception set up for a start. Not the cheapest hotel, but they obviously knew the football was on. Welcome was friendly and room was fine. Hair dryer was very week. Bath towels are not very big. And the usual question - would i stay there again. The answer is Yes, but I'd check prices elsewhere.

Very small room for 2 travellers for 3 nights, very limited storage, very poor lighting in room, awful view from window!! Free WiFi is a joke unless you pay for faster speeds.

Very small room for 2 travellers for 3 nights, very limited storage, very poor lighting in room, awful view from window!! Free WiFi is a joke unless you pay for faster speeds.

Really well located in the centre of Dortmund, staff extremely helpful and pleasant, breakfast very good. Our room was quite large with a balcony, which was a nice surprise.

Really well located in the centre of Dortmund, staff extremely helpful and pleasant, breakfast very good. Our room was quite large with a balcony, which was a nice surprise.

Wi-Fi in hotel was unsatisfactory.

Wi-Fi in hotel was unsatisfactory.

Clean, modern hotel. Locations is good. Gym and service were underwhelming.

Clean, modern hotel. Locations is good. Gym and service were underwhelming.

Very friendly staff!

Very friendly staff!

The hotel was stylish and clean. Location was perfect only steps away from the shops and about 300m from U stop line that gets directly to Iduna Stadium. The hotel staff was professional and helpful every time i needed something. Morning breakfast was quality and rich in choice. Our 3 bed room was bright, clean and comfortable but the highlight was tge bed and tge bedding which was one of the best ever ! The only one thing i didnt like during my stay was the coffee from the machine at breakfast. It was shame that it was nescaffee rather than bean to coffee fresh brewd coffeemajer which is standard in hotels of that standards all round the world. Overal our stay was great abd we woukd choose to stay agsin on our next visit to Dortmund.

The hotel was stylish and clean. Location was perfect only steps away from the shops and about 300m from U stop line that gets directly to Iduna Stadium. The hotel staff was professional and helpful every time i needed something. Morning breakfast was quality and rich in choice. Our 3 bed room was bright, clean and comfortable but the highlight was tge bed and tge bedding which was one of the best ever ! The only one thing i didnt like during my stay was the coffee from the machine at breakfast. It was shame that it was nescaffee rather than bean to coffee fresh brewd coffeemajer which is standard in hotels of that standards all round the world. Overal our stay was great abd we woukd choose to stay agsin on our next visit to Dortmund.

Thank you so much for everything these people were so nice and nice room :) also it was really clean:) 👍👍👍

Thank you so much for everything these people were so nice and nice room :) also it was really clean:) 👍👍👍

The hotel was lovely - good location, close to the centre and very festive around Christmas. The only fault was how cold the bedrooms were - especially when you come inside from freezing outdoors!

Nice hotel for everything good place staff was so nice near for everything and clean food was amazing.

Nice hotel for everything good place staff was so nice near for everything and clean food was amazing.

Weird coffee machine in room dishing out awful coffee. Great location and very quiet.