One of my favorte hotels in Dallas. They never fail me.

One of my favorte hotels in Dallas. They never fail me.

Fancy , food is good. Just wish they closed the pool later, not at 10pm !

At first we had some trouble with charges but the staff was excellent in helping me and I was refunded for the extra charges

At first we had some trouble with charges but the staff was excellent in helping me and I was refunded for the extra charges

If your goal is to sleep on a bed of rocks then this is your place for you!!! The beds were horrible I asked for a different room but all of the beds were the same. The floor on the side close to the shower was wet, I imagine that the water is leaking thru. Saw a few spots of broken glass in the parking lot - evidence of broken into vehicles but of course I saw a few the lighting in the parking lot was poor to none!!!

If your goal is to sleep on a bed of rocks then this is your place for you!!! The beds were horrible I asked for a different room but all of the beds were the same. The floor on the side close to the shower was wet, I imagine that the water is leaking thru. Saw a few spots of broken glass in the parking lot - evidence of broken into vehicles but of course I saw a few the lighting in the parking lot was poor to none!!!

It was good

It was good

Nice

Nice

1 of 2 Elevators kept going out, no anti slip in showers. Musty smell.

1 of 2 Elevators kept going out, no anti slip in showers. Musty smell.

The rooms are clean, functional, and a nice size. The staff professional and attentive. It feels abandoned. The lunch and dinner service are not available in the big restaurant. The interior design is dated and the exterior is in real need of repair. They will probably available rooms because so few want to stay there.

The rooms are clean, functional, and a nice size. The staff professional and attentive. It feels abandoned. The lunch and dinner service are not available in the big restaurant. The interior design is dated and the exterior is in real need of repair. They will probably available rooms because so few want to stay there.

Way too many people smoking Marijuana. Couldn't even enjoy the pool with my kid.

Way too many people smoking Marijuana. Couldn't even enjoy the pool with my kid.

I didn't like the elevator situation. They only had one in operation. Other than that it was a very pleasant and enjoyable stay.

I didn't like the elevator situation. They only had one in operation. Other than that it was a very pleasant and enjoyable stay.

The place is so dirty. At check in there was no one to great us and the employee that came out checked me in with his mouth full of food I couldn’t understand what he was saying. The swimming pool was full of cigarette buds and the seating was all stained. And the room was also dirty as well. Not family friendly and will not be returning

The place is so dirty. At check in there was no one to great us and the employee that came out checked me in with his mouth full of food I couldn’t understand what he was saying. The swimming pool was full of cigarette buds and the seating was all stained. And the room was also dirty as well. Not family friendly and will not be returning

We will not be staying here ever again. When I checked in they never asked for vehicle information which I thought was odd. That same night there was a graduation party and a wedding. There wasn’t parking in the front so we parked in the back. We woke up Sunday morning to find our vehicle was stolen we locked it and had the keys with us. Talked to the front desk about cameras. Their cameras don’t work on the sides or in the back. That’s when they informed us they let people park wherever upfront. Nice to know right AFTER our $60k pickup got stolen and we are 7.5 hrs from home. Our room smelt like mildew/mold and after the rain we noticed the window leaked horribly. The elevators and halls smell like weed. Our tv speakers sounded like they were going out. Plug in outlets were loose and one I noticed was hot glued to stay in place. I have stayed in worse places but their cameras worked and I didn’t have to fly back home.

We will not be staying here ever again. When I checked in they never asked for vehicle information which I thought was odd. That same night there was a graduation party and a wedding. There wasn’t parking in the front so we parked in the back. We woke up Sunday morning to find our vehicle was stolen we locked it and had the keys with us. Talked to the front desk about cameras. Their cameras don’t work on the sides or in the back. That’s when they informed us they let people park wherever upfront. Nice to know right AFTER our $60k pickup got stolen and we are 7.5 hrs from home. Our room smelt like mildew/mold and after the rain we noticed the window leaked horribly. The elevators and halls smell like weed. Our tv speakers sounded like they were going out. Plug in outlets were loose and one I noticed was hot glued to stay in place. I have stayed in worse places but their cameras worked and I didn’t have to fly back home.

Rooms out dated

Rooms out dated

Very welcoming and clean hotel.

Very welcoming and clean hotel.

Terrible service!! Night manager was very racist and made our party (9 Hispanic families) feel uncomfortable at all times. He even admitted to us that he was racist. Called the cops on one of our Mom's for waiting in the lobby while the children ate fries (literally in front of the hotel restaurant). Cops he called also didn't even care to listen ..just took his side. Wanted to kick us out of our rooms. NEVER BOOK here if you are a minority.

Terrible service!! Night manager was very racist and made our party (9 Hispanic families) feel uncomfortable at all times. He even admitted to us that he was racist. Called the cops on one of our Mom's for waiting in the lobby while the children ate fries (literally in front of the hotel restaurant). Cops he called also didn't even care to listen ..just took his side. Wanted to kick us out of our rooms. NEVER BOOK here if you are a minority.

Smelled like marijuana Hotel very outdated Mold everywhere and the smell of the hotel was not pleasant. The couches outside where the pool is are disgusting Definitely not kid friendly

Excellent

Excellent