Nice place

Nice place

Beautiful setting in lovely parkland with walking trails. A quick minute walk down the hill brings you to the historic Old Town pedestrian only area. Charming. Lovely Reception staff friendly and very helpful. I was able to email my Covid PCR tests to them and they printed them out for me. Carpets a bit old and stained, but clean. The setting makes up for it. Lovely modern bar and restaurant area. Housecleaning forgot to come twice, and also forgot to leave coffee and tea etc 3 times. However when I went to reception, they gave me coffee immediately.

Beautiful setting in lovely parkland with walking trails. A quick minute walk down the hill brings you to the historic Old Town pedestrian only area. Charming. Lovely Reception staff friendly and very helpful. I was able to email my Covid PCR tests to them and they printed them out for me. Carpets a bit old and stained, but clean. The setting makes up for it. Lovely modern bar and restaurant area. Housecleaning forgot to come twice, and also forgot to leave coffee and tea etc 3 times. However when I went to reception, they gave me coffee immediately.

This is a really nice hotel, it is set in a park-like area and you have got great views over the city. It was my first visit to the area and the hotel was really easy to find. The staff were extremely helpful and nice (esp the Night Manager) - it made for a great stay. I'd happily return to Bielefeld and the Mercure.

This is a really nice hotel, it is set in a park-like area and you have got great views over the city. It was my first visit to the area and the hotel was really easy to find. The staff were extremely helpful and nice (esp the Night Manager) - it made for a great stay. I'd happily return to Bielefeld and the Mercure.

In the mountain, so that the hotel is quite

In the mountain, so that the hotel is quite

Hard to say because of the cov 19 restrictions. It would of been better if the normal service was available

Hard to say because of the cov 19 restrictions. It would of been better if the normal service was available

We. Had to wait in lobby for 1 45mims. Check in was at 3 but we didn’t get into our room until five thirty

We. Had to wait in lobby for 1 45mims. Check in was at 3 but we didn’t get into our room until five thirty

The heating didn’t work in our originally assigned room so we had to pack our luggage again and bring it back to the front desk to get another room allocation. This was inconvenient. The breakfast was fairly expensive at 17 Euro per person and was not exciting. The hot food was very average and a bit dry. No smoked fish available. Hotel location was good with a nice view over Bielefeld city centre.

The heating didn’t work in our originally assigned room so we had to pack our luggage again and bring it back to the front desk to get another room allocation. This was inconvenient. The breakfast was fairly expensive at 17 Euro per person and was not exciting. The hot food was very average and a bit dry. No smoked fish available. Hotel location was good with a nice view over Bielefeld city centre.

We enjoyed the area and the hotel, but the air conditioning wasn't working and it was very hot in the room.

We enjoyed the area and the hotel, but the air conditioning wasn't working and it was very hot in the room.

Very good apart from staff had poor service

Very good apart from staff had poor service

The location is perfect if you have a car - because public transport is not great in the area and there is not much happening around. The alternative is a taxi - which is not super expensive. However, a short downhill walk (about 15 mins) takes you to the centre of the city - but you have to climb back up the entire way (good stuff to stay fit on vacation). The room is fine but not many closets with clothes hangers. The staff are very friendly and nice - and that was one of the best things about this hotel. Breakfast was fine - but the same everyday. So, if you stay long enough - you are likely to stop enjoying it. Since the location is on a hill - the views are great (but you get such - or better - views from other locations of interest in the city, such as, the castle). My main complaint was - our room was near the parking lot and we could hear the noise on Friday/Saturday nights - which was quite annoying.

The location is perfect if you have a car - because public transport is not great in the area and there is not much happening around. The alternative is a taxi - which is not super expensive. However, a short downhill walk (about 15 mins) takes you to the centre of the city - but you have to climb back up the entire way (good stuff to stay fit on vacation). The room is fine but not many closets with clothes hangers. The staff are very friendly and nice - and that was one of the best things about this hotel. Breakfast was fine - but the same everyday. So, if you stay long enough - you are likely to stop enjoying it. Since the location is on a hill - the views are great (but you get such - or better - views from other locations of interest in the city, such as, the castle). My main complaint was - our room was near the parking lot and we could hear the noise on Friday/Saturday nights - which was quite annoying.

Hotel is set within a large park so it’s great for walking the dog. Food was good, both dinner in the bar and breakfast selection. The reception staff were happy to help with any requests.

Hotel is set within a large park so it’s great for walking the dog. Food was good, both dinner in the bar and breakfast selection. The reception staff were happy to help with any requests.

thanks for good service i’ll recommend to my friends to my friends to visit this hotel thnaks

thanks for good service i’ll recommend to my friends to my friends to visit this hotel thnaks

Great location beautiful view. Great breakfast, spacious and clean room. Quiet and comfortable

Great location beautiful view. Great breakfast, spacious and clean room. Quiet and comfortable

Hotel is located on top of a hill in a park like setting. Although the trees block the city view for the most part, the surrounding area is very nice, with nature walkways all around. Very nice out door patio. No coffee or tea in the room but one could get a morning coffee in the lobby. Tea had to be purchased from the restaurant. Plenty of room for parking. Upon checkout, I was surprised to learn the hotel charged for local telephone calls. Breakfast was over priced. The room was very clean but rather small. The bed was comfortable. In room wifi was expensive. The lobby did not provide free wifi however the hotel did provided a computer and printer for quests to use. From the downtown train station the cab ride cost 8 euros. Other than nature, no other services nearby. Perhaps not a good place to stay if you do not have access to a vehicle. A nice place to stay but over priced services.

Hotel is located on top of a hill in a park like setting. Although the trees block the city view for the most part, the surrounding area is very nice, with nature walkways all around. Very nice out door patio. No coffee or tea in the room but one could get a morning coffee in the lobby. Tea had to be purchased from the restaurant. Plenty of room for parking. Upon checkout, I was surprised to learn the hotel charged for local telephone calls. Breakfast was over priced. The room was very clean but rather small. The bed was comfortable. In room wifi was expensive. The lobby did not provide free wifi however the hotel did provided a computer and printer for quests to use. From the downtown train station the cab ride cost 8 euros. Other than nature, no other services nearby. Perhaps not a good place to stay if you do not have access to a vehicle. A nice place to stay but over priced services.

Expensive WIFI which only allows yo touse one laptop or tablet

Expensive WIFI which only allows yo touse one laptop or tablet

This hotel commands a premium price and delivers an average product. In all of our stays around Germany we had free Wi-Fi access. Here it was charged for at a very high rate. Bar service was average too. Overall, one gets not very good value for money and would be better served at a Garni

This hotel commands a premium price and delivers an average product. In all of our stays around Germany we had free Wi-Fi access. Here it was charged for at a very high rate. Bar service was average too. Overall, one gets not very good value for money and would be better served at a Garni