The wait time to check in was long since there was N event but overall we enjoyed the stay.

Stayed for a couple nights for a concert at Gillette stadium. Was comfortable and fine, nothing fancy, but good enough. Could definitely use some updating.

Stayed for a couple nights for a concert at Gillette stadium. Was comfortable and fine, nothing fancy, but good enough. Could definitely use some updating.

Stayed here for one night after a concert at Gillette. Hotel was clean and staff were courteous!

Stayed here for one night after a concert at Gillette. Hotel was clean and staff were courteous!

No complaints!

No complaints!

The internet didn’t work even after I signed up on the web. But everything else was great and the employees were friendly and helpful.

The internet didn’t work even after I signed up on the web. But everything else was great and the employees were friendly and helpful.

Very fast check in. I stayed here after a concert at Gillette Stadium and I arrived at around 11:45 pm. I was in my room by 11:52. Very happy about that. Clean room. Comfortable bed

Nice place but it looks like that have homeless people living there

Nice place but it looks like that have homeless people living there

I found a bug on my charger when I woke up We left immediately I’m pretty sure it’s a cockroach I took pictures I said nothing to the staff due too other people staying there near the check out counter I wanted to contact corporate

I found a bug on my charger when I woke up We left immediately I’m pretty sure it’s a cockroach I took pictures I said nothing to the staff due too other people staying there near the check out counter I wanted to contact corporate

The property & staff was good, what i didn't like was not being able to get breakfast for one the rooms due going through expedia. Which i under the impression it was included

The property & staff was good, what i didn't like was not being able to get breakfast for one the rooms due going through expedia. Which i under the impression it was included

My stay was great except for the fact that the pool was not open as advertised.

My stay was great except for the fact that the pool was not open as advertised.

The hotel is in a very convenient location and excellent staff services.

The hotel is in a very convenient location and excellent staff services.

The only real complaint I had was that the ice machine on my floor didn't work the entire stay at the hotel. But other than that the stay was fine.

The only real complaint I had was that the ice machine on my floor didn't work the entire stay at the hotel. But other than that the stay was fine.

Staff knocked it out of the park front desk & breakfast host. We arrived early & Cam took great care in getting us situated. I’d called couple days ahead to request adjoining rooms & they had adjacent rooms held for us which was fine. Rooms were clean with very comfortable beds & furniture. Bathroom exceptionally clean and well stocked with toiletries. The big downside that sours what would otherwise be a perfect review was mainly the elevator stench and other random extremely unpleasant odors encountered on the way to our rooms. We were in what seemed to be an older section of the building vs tower. Long hallways to elevator that definitely needs new carpet & a good deodorizer (smelled of urine or something like that for two days we were there) there were other smells around the back elevator hallway area also. Carpets in rooms also had slight old smoke odor. Perhaps this was wing that used to house smokers? No idea. I wish I could give a better review but these particular things make me hold back on that. Having said all of this I’d definitely consider staying there again if I needed that area & price is right.

Staff knocked it out of the park front desk & breakfast host. We arrived early & Cam took great care in getting us situated. I’d called couple days ahead to request adjoining rooms & they had adjacent rooms held for us which was fine. Rooms were clean with very comfortable beds & furniture. Bathroom exceptionally clean and well stocked with toiletries. The big downside that sours what would otherwise be a perfect review was mainly the elevator stench and other random extremely unpleasant odors encountered on the way to our rooms. We were in what seemed to be an older section of the building vs tower. Long hallways to elevator that definitely needs new carpet & a good deodorizer (smelled of urine or something like that for two days we were there) there were other smells around the back elevator hallway area also. Carpets in rooms also had slight old smoke odor. Perhaps this was wing that used to house smokers? No idea. I wish I could give a better review but these particular things make me hold back on that. Having said all of this I’d definitely consider staying there again if I needed that area & price is right.

Good customer service

Good customer service

Room was not ready until well after 3:00 which was check in time

It was good

It was good

I have been sent several surveys about this hotel and my opinion has not changed. In fact, it’s worse. The room, while clean, was always cold no matter what we did. The non stick liner in the tub was cracked and when I took my first shower it slid all over and I felt I was going to fall. I am autistic, I need to bathe daily and could not because the tub was not safe. I did tell several hotel employees about this and they did nothing. Despite several signs there were no vending machines. The only place in the hotel you could buy anything was a wall called “the market” but there was nothing that I could drink. There was no hotel restaurant so we had to doordash all of our food and drink. The closest restaurant was called Bamboo but they did not sell anything normal to drink. There was no shuttle to the commuter train so we had to uber and pay for the train. The “complimentary wifi” never worked so we had to use cellular data. Overall it was the worst hotel I have ever stayed in. We were charged over $200/night for a cold room and a shower we couldn’t use.

I have been sent several surveys about this hotel and my opinion has not changed. In fact, it’s worse. The room, while clean, was always cold no matter what we did. The non stick liner in the tub was cracked and when I took my first shower it slid all over and I felt I was going to fall. I am autistic, I need to bathe daily and could not because the tub was not safe. I did tell several hotel employees about this and they did nothing. Despite several signs there were no vending machines. The only place in the hotel you could buy anything was a wall called “the market” but there was nothing that I could drink. There was no hotel restaurant so we had to doordash all of our food and drink. The closest restaurant was called Bamboo but they did not sell anything normal to drink. There was no shuttle to the commuter train so we had to uber and pay for the train. The “complimentary wifi” never worked so we had to use cellular data. Overall it was the worst hotel I have ever stayed in. We were charged over $200/night for a cold room and a shower we couldn’t use.

Room was not ready until well after 3:00 which was check in time