Overall was acceptable stay. At night time until 8 am there was no cold water in our bathroom. We had just hot water on shower and sink. it was torture to wash hands and take shower without cold water. It was a big problem and I did not understand the reason of that .

Overall was acceptable stay. At night time until 8 am there was no cold water in our bathroom. We had just hot water on shower and sink. it was torture to wash hands and take shower without cold water. It was a big problem and I did not understand the reason of that .

Our family had a lovely time. The weather did not cooperate but the pools were warm and the kids had fun. The hotel rooms were comfortable and large enough for everyone. Food and service at the restaurant was excellent! Especially our waiter Tommy. The hotel rooms could use some refreshing....a bit dated. Would also be nice to have a broom to sweep the patio after the lawn was mowed. Overall our family had a great time and if we are back in the area, we would certainly stay again.

Our family had a lovely time. The weather did not cooperate but the pools were warm and the kids had fun. The hotel rooms were comfortable and large enough for everyone. Food and service at the restaurant was excellent! Especially our waiter Tommy. The hotel rooms could use some refreshing....a bit dated. Would also be nice to have a broom to sweep the patio after the lawn was mowed. Overall our family had a great time and if we are back in the area, we would certainly stay again.

Wonderful staff. Miracle healing water. Great restaurant. A hidden gem

Wonderful staff. Miracle healing water. Great restaurant. A hidden gem

The outside grounds and thermal pools are well maintained. The room was very outdated - carpeting/furniture/ceiling/doors all from the 70's. Price was right!!

The outside grounds and thermal pools are well maintained. The room was very outdated - carpeting/furniture/ceiling/doors all from the 70's. Price was right!!

I like the hotel room clean n spacious the only thing is the spa they’re not hot enough

I like the hotel room clean n spacious the only thing is the spa they’re not hot enough

Older property but kept up. Everything was in working order. For the price we paid we got probably one of the worst on the property farthest from front desk overlooking parking and housekeeping area so I can only assume other rooms are better. But we didn’t stay in the room much so it was ok. Fridge micro and coffeemaker. Hardly any plugs in room for plugging devices- that needs to be changed. Tv had lots of channels but could not view guide and channels did not have labels so we just flipped around. The pools were warm and pretty clean. Advice- bring spa robe or something for when you get out of pool, bring flip flops or water shoes, bring travel essentials the soap etc in the room are very basic. Bring your own sugar and creamer and water for coffeemaker. Had a good stay, not luxurious but nice. Parking fills up fast but I did feel secure. Elevator in the back smelled like urine.

Older property but kept up. Everything was in working order. For the price we paid we got probably one of the worst on the property farthest from front desk overlooking parking and housekeeping area so I can only assume other rooms are better. But we didn’t stay in the room much so it was ok. Fridge micro and coffeemaker. Hardly any plugs in room for plugging devices- that needs to be changed. Tv had lots of channels but could not view guide and channels did not have labels so we just flipped around. The pools were warm and pretty clean. Advice- bring spa robe or something for when you get out of pool, bring flip flops or water shoes, bring travel essentials the soap etc in the room are very basic. Bring your own sugar and creamer and water for coffeemaker. Had a good stay, not luxurious but nice. Parking fills up fast but I did feel secure. Elevator in the back smelled like urine.

Beautiful spa pools- Some of the carpet especially in the elevator has a mildew smell, they should remove the old carpet and replace with vinyl or other type of floors

Beautiful spa pools- Some of the carpet especially in the elevator has a mildew smell, they should remove the old carpet and replace with vinyl or other type of floors

Came for a quick get away.. it was good for the price. A little out dated. Some pools did not have water. I wish the temperature was lidted outside every pool and not only in the hotel lobby.

Came for a quick get away.. it was good for the price. A little out dated. Some pools did not have water. I wish the temperature was lidted outside every pool and not only in the hotel lobby.

We love the pools, staff is always super nice and friendly. Adam is great in the restaurant/bar. The hotel is old, they do their best to maintain it.

We love the pools, staff is always super nice and friendly. Adam is great in the restaurant/bar. The hotel is old, they do their best to maintain it.

Although the property itself is a bit tired looking , our room was clean and comfortable Dinner at the Capri was excellent , our waiter Tommie was awesome. Enjoyed our time in the assorted pools .

Although the property itself is a bit tired looking , our room was clean and comfortable Dinner at the Capri was excellent , our waiter Tommie was awesome. Enjoyed our time in the assorted pools .

The rooms were great ,but what wasnt great was the service, the front dest attendent was rude his name is Daniel, we were in a villa and were not given room keys ,we were told we could use the hotel amenities even though we were off site ,but when we went to the pool and asked for towels he said we could only exchange towels ,i explained to him we were in a villa and had no towels to exchange, he was rude and said there were no towels to give. So i asked for a manager and he said there was no manager on side ,and when I questioned it he said oh yea hes right there 20 feet behind me ,so he called him over ,i explained the situation and he walked me over to get some towels and he did it with a smile, its unfortunate that Daniel doesn't value his job enough to be courteous to the hotel guest, we were there checking the hotel out ,for a wedding reception, unfortunately we will seek another location simple based on the treatment given by Daniel

I love the hotel but the service is kinda off because I ask for a towel for Friday and Saturday and I never got any coz it’s always out.it’s inconvenient

So the place in its self was not bad. It’s very retro which I personally find charming. I don’t need updated furniture. What peeved me is that before I booked, I specifically asked if I could do a late check out. I can pay the fee, that’s fine! The person on the phone said yes. I’m coming with my dog, daughter, and myself so I do need the room a bit longer than another family would. Once I got there, they told me they could not accommodate me like that. That they needed to book other people. Bummer ! I mean, yes I know the people who are booking would have paid more. But I was looking forward to lounging, dining, and actually doing a spa treatment for me and my daughter ! What they would’ve made with the night booking I could’ve spent that money in their facilities. I was disappointed I did not get to experience this place.

The rooms were great ,but what wasnt great was the service, the front dest attendent was rude his name is Daniel, we were in a villa and were not given room keys ,we were told we could use the hotel amenities even though we were off site ,but when we went to the pool and asked for towels he said we could only exchange towels ,i explained to him we were in a villa and had no towels to exchange, he was rude and said there were no towels to give. So i asked for a manager and he said there was no manager on side ,and when I questioned it he said oh yea hes right there 20 feet behind me ,so he called him over ,i explained the situation and he walked me over to get some towels and he did it with a smile, its unfortunate that Daniel doesn't value his job enough to be courteous to the hotel guest, we were there checking the hotel out ,for a wedding reception, unfortunately we will seek another location simple based on the treatment given by Daniel

I love the hotel but the service is kinda off because I ask for a towel for Friday and Saturday and I never got any coz it’s always out.it’s inconvenient

Warm atmosphere, very friendly.

The Miracle is the best place to stay in DHS

It was ok, the personal was friendly, but not so quiet in the pool area..

Weve been here 5 times. Sone of the front desk people are usually stressed and rude.

Not a fan when people start playing their own music and are drinking too much around the pool

Very nice room and grwat place to stay. Tbe pool was nice too

the room it was dirty the carpet horrible and same body try to go in on the room and they try and try call the from desk but the security never when to the room