Our room was not as good as what was shown before when I made the reservation. Also it was kind of worn-out especially the walls and the bath room door. The electric kettle was so dirty that the dirt was found at the bottom. The toilet plate seemed to be stepped by someone before as there were dirts on it.

Our room was not as good as what was shown before when I made the reservation. Also it was kind of worn-out especially the walls and the bath room door. The electric kettle was so dirty that the dirt was found at the bottom. The toilet plate seemed to be stepped by someone before as there were dirts on it.

Ok except should highlight that all meals are vegetarian including the breakfast.

Ok except should highlight that all meals are vegetarian including the breakfast.

I felt cheated by the claim there is the fully equipped kitchen. There is no knife, no chopping board, no detergent, no cleaning cloth, no scoring/sponge to wash up, no tea towel, no drying cloth. I cannot cook at all. I asked for cleaning pad/cloth and was told to us face tissue to clean the frying pan. What a joke. I chose the hotel because I needed the kitchen for special diet preparation. The floor of the bedroom had 1 cm gaps between plastic floor board and I can see and smell rotting materials underneath them. The central air-con provided us with free cigarette smoke! It was very uncomfortable. The air-cond in the bedroom side was so noisy that we had to turn it off when we sleep. The traffic noise kept us up until late at night when we are at the 13th Floor. The gym at the roof level has no air-cond and is that meant to be usable? I would not go into the pool which is not that clear and the noise of the pump next to it is loud. Last but not least is the terrible terrible terrible breakfast. It is vegetarian. I asked for an egg and was told I need to pay RM2 for it. Hotel receptionist is not good in English/helpful . There are only 2 seats neat the lift lobby from which one cannot see the entrance of the hotel. There is no lobby or seats for guests to wait for the car/grab. All in all, it is like a cheap motel with things which were meant not to work. I regretted choosing it. It is probably the worst hotel I stayed ever in the far east.

I felt cheated by the claim there is the fully equipped kitchen. There is no knife, no chopping board, no detergent, no cleaning cloth, no scoring/sponge to wash up, no tea towel, no drying cloth. I cannot cook at all. I asked for cleaning pad/cloth and was told to us face tissue to clean the frying pan. What a joke. I chose the hotel because I needed the kitchen for special diet preparation. The floor of the bedroom had 1 cm gaps between plastic floor board and I can see and smell rotting materials underneath them. The central air-con provided us with free cigarette smoke! It was very uncomfortable. The air-cond in the bedroom side was so noisy that we had to turn it off when we sleep. The traffic noise kept us up until late at night when we are at the 13th Floor. The gym at the roof level has no air-cond and is that meant to be usable? I would not go into the pool which is not that clear and the noise of the pump next to it is loud. Last but not least is the terrible terrible terrible breakfast. It is vegetarian. I asked for an egg and was told I need to pay RM2 for it. Hotel receptionist is not good in English/helpful . There are only 2 seats neat the lift lobby from which one cannot see the entrance of the hotel. There is no lobby or seats for guests to wait for the car/grab. All in all, it is like a cheap motel with things which were meant not to work. I regretted choosing it. It is probably the worst hotel I stayed ever in the far east.

Reception staffs were very helpful and polite in answering our enquiries. They provide prompt response to our room services request. Hotel room beds were clean, tidy and comfortable. Hotel room with open kitchen and cooking utensils which good for self cooking. But the hotel room refrigerator electricity supply shall be cutoff automatically after guest leave the room. Hence the refrigerator is not suitable for storing food not consume immediately. Hotel room tea bags not daily refilled after used up. Kitchen table and associated kitchen sink not clean up daily. Wide variety and tasty breakfast. Dinning area was clean and comfortable.

Reception staffs were very helpful and polite in answering our enquiries. They provide prompt response to our room services request. Hotel room beds were clean, tidy and comfortable. Hotel room with open kitchen and cooking utensils which good for self cooking. But the hotel room refrigerator electricity supply shall be cutoff automatically after guest leave the room. Hence the refrigerator is not suitable for storing food not consume immediately. Hotel room tea bags not daily refilled after used up. Kitchen table and associated kitchen sink not clean up daily. Wide variety and tasty breakfast. Dinning area was clean and comfortable.

Bathroom sink was leaking, and water flow into living room, towel also unavailable until 3rd times i ask from counter..

Bathroom sink was leaking, and water flow into living room, towel also unavailable until 3rd times i ask from counter..

Great food and great service. We had breakfast there everyday, and a few lunches and dinners as well. They were all very well cooked and absolutely delicious at a good price.

Great food and great service. We had breakfast there everyday, and a few lunches and dinners as well. They were all very well cooked and absolutely delicious at a good price.

The pool and upstairs area was nice, and the view from our room was great. However we had a dripping air conditioner which did eventually get sorted, and the room was very cold. We couldn't adjust the aircon from anything above freezing.

The pool and upstairs area was nice, and the view from our room was great. However we had a dripping air conditioner which did eventually get sorted, and the room was very cold. We couldn't adjust the aircon from anything above freezing.

Good and comfortable

Good and comfortable

Worth d prices

Worth d prices

A good stay in KK with cooking facilities. Highly recommended for family. Quiet distant from main attraction.

A good stay in KK with cooking facilities. Highly recommended for family. Quiet distant from main attraction.

Affordable price, nice view, convenience as located at city centre...you can go to shopping malls, jetty for island hoping, bight market, friendly staff.. Clean room

Affordable price, nice view, convenience as located at city centre...you can go to shopping malls, jetty for island hoping, bight market, friendly staff.. Clean room

Good value in Kota Kinabalu. Vegetarian buffet supposed to open at 7am but really not everything was out until 7:45. This is irritating when you are supposed to be picked up at 7:30 for a tour and don't get to enjoy the breakfast.

Good value in Kota Kinabalu. Vegetarian buffet supposed to open at 7am but really not everything was out until 7:45. This is irritating when you are supposed to be picked up at 7:30 for a tour and don't get to enjoy the breakfast.

The facilities are not well maintained...

The facilities are not well maintained...

Quite a new hotel with a reasonable price

Quite a new hotel with a reasonable price

Pool was great, but quite small. After long hot day It was very refressing and kid loved it. Room was spacious and nice. Breakrast was more than ok, asian style and olso some western quisine. We kindly recomenned this hotel.

Pool was great, but quite small. After long hot day It was very refressing and kid loved it. Room was spacious and nice. Breakrast was more than ok, asian style and olso some western quisine. We kindly recomenned this hotel.

Its an okay hotel. You get what you pay for. I had an issue with a dirty sofa and they fixed it quickly. I liked that. It is in a good location. The people were friendly. However, the bed was hard and the

Its an okay hotel. You get what you pay for. I had an issue with a dirty sofa and they fixed it quickly. I liked that. It is in a good location. The people were friendly. However, the bed was hard and the