Stayed just for 1 night and will definitely be going back. Just for the bath tub alone! The room was beautiful and the staff and food was excellent (Momo restaurant)

The hotel is great! Awesome location and the staff are amazing. I would like to mention: Gabriel Enrique Evert Marta Fiji Paola Érika Elizabeth Chef Onorio Carmita José Cime Ivan Carmelita You guys are great!!!! Will came back for sure.

The hotel is great! Awesome location and the staff are amazing. I would like to mention: Gabriel Enrique Evert Marta Fiji Paola Érika Elizabeth Chef Onorio Carmita José Cime Ivan Carmelita You guys are great!!!! Will came back for sure.

It’s our third visit to Cozumel palace and it remains a great place . The staff is the best part, Javier and Giovanni in the lobby bar made every night fun. I understand the property is planning a renovation soon. We looked at one of the new rooms and it looks amazing.

It’s our third visit to Cozumel palace and it remains a great place . The staff is the best part, Javier and Giovanni in the lobby bar made every night fun. I understand the property is planning a renovation soon. We looked at one of the new rooms and it looks amazing.

Unlimited ocean experience for free like paddle board, snorkel, and canoe. I love that there were professional photographer on-site for ocean experience and on land. The fee for the professional photographer in the ocean session was very affordable for all the digital photos. The land photos were very pricey. The service was exceptional. The food in the different restaurants onsite were great except the Italian restaurant was ok. The hotel was a little outdated but still clean. The was no sandy beach access just the ocean for the free activities above. Over all, it was a fantastic experience!!!!

Unlimited ocean experience for free like paddle board, snorkel, and canoe. I love that there were professional photographer on-site for ocean experience and on land. The fee for the professional photographer in the ocean session was very affordable for all the digital photos. The land photos were very pricey. The service was exceptional. The food in the different restaurants onsite were great except the Italian restaurant was ok. The hotel was a little outdated but still clean. The was no sandy beach access just the ocean for the free activities above. Over all, it was a fantastic experience!!!!

The staff is amazing. The restaurants were all great. We did not have a sing bad meal and really en it needing to make reservations for any of the restaurants. Ivan at Bouganvilia’s restaurant was awesome and the staff there were so very pleasant. Raul and the bartenders at the pool were also great. Overall, my family and I go to Cozumel several times a year and were pleasantly surprised by how much we loved the resort. The only thing missing is a sandy beach, but everything else made up for that. We’ll be back for sure.

The staff is amazing. The restaurants were all great. We did not have a sing bad meal and really en it needing to make reservations for any of the restaurants. Ivan at Bouganvilia’s restaurant was awesome and the staff there were so very pleasant. Raul and the bartenders at the pool were also great. Overall, my family and I go to Cozumel several times a year and were pleasantly surprised by how much we loved the resort. The only thing missing is a sandy beach, but everything else made up for that. We’ll be back for sure.

Not enough restaurants to eat at

Not enough restaurants to eat at

This was our fourth there and they never disappoint. Very nice property and a wonderful room is what you should expect

This was our fourth there and they never disappoint. Very nice property and a wonderful room is what you should expect

I was not even allowed to check in. I arrived around 10 AM with my 2 girls. I was not given any accomodation. Occidental, who they referred us to, would not allow us on the property to make the reservation in person. Melia happily took us in. We had a beutiful day at one of their two pools and private beaches. Both those companies

I was not even allowed to check in. I arrived around 10 AM with my 2 girls. I was not given any accomodation. Occidental, who they referred us to, would not allow us on the property to make the reservation in person. Melia happily took us in. We had a beutiful day at one of their two pools and private beaches. Both those companies

I recently had the pleasure of staying at the Cozumel Palace Resort, and it exceeded all my expectations. From the moment we arrived, the exceptional service and luxurious amenities stood out. **Location & Ambiance:** Nestled on the stunning island of Cozumel, this resort offers breathtaking ocean views and a serene atmosphere perfect for relaxation. The proximity to the island’s vibrant coral reefs makes it an ideal spot for snorkeling and diving enthusiasts. **Rooms:** Our suite was spacious, impeccably clean, and beautifully decorated. The room featured a private balcony with a hammock, offering spectacular views of the Caribbean Sea. The in-room Jacuzzi was a delightful bonus, perfect for unwinding after a day of exploration. **Dining:** The dining options at Cozumel Palace are diverse and delicious. From the sumptuous buffet at the main restaurant to the fine dining experiences at the specialty restaurants, every meal was a culinary delight. The variety of cuisines, from traditional Mexican to international flavors, ensured there was something for everyone. The staff was attentive and accommodating to dietary needs. **Activities & Amenities:** The resort offers a plethora of activities, both on-site and off-site. We enjoyed the daily entertainment programs, including live music and themed nights. The infinity pool overlooking the ocean was a favorite spot, and the swim-up bar was a fantastic touch. For those seeking adventure,

I recently had the pleasure of staying at the Cozumel Palace Resort, and it exceeded all my expectations. From the moment we arrived, the exceptional service and luxurious amenities stood out. **Location & Ambiance:** Nestled on the stunning island of Cozumel, this resort offers breathtaking ocean views and a serene atmosphere perfect for relaxation. The proximity to the island’s vibrant coral reefs makes it an ideal spot for snorkeling and diving enthusiasts. **Rooms:** Our suite was spacious, impeccably clean, and beautifully decorated. The room featured a private balcony with a hammock, offering spectacular views of the Caribbean Sea. The in-room Jacuzzi was a delightful bonus, perfect for unwinding after a day of exploration. **Dining:** The dining options at Cozumel Palace are diverse and delicious. From the sumptuous buffet at the main restaurant to the fine dining experiences at the specialty restaurants, every meal was a culinary delight. The variety of cuisines, from traditional Mexican to international flavors, ensured there was something for everyone. The staff was attentive and accommodating to dietary needs. **Activities & Amenities:** The resort offers a plethora of activities, both on-site and off-site. We enjoyed the daily entertainment programs, including live music and themed nights. The infinity pool overlooking the ocean was a favorite spot, and the swim-up bar was a fantastic touch. For those seeking adventure,

I did not get what I pay for. I pay for a room with two beds and ocean view and I got only one bed room on first floor without ocean view.

I did not get what I pay for. I pay for a room with two beds and ocean view and I got only one bed room on first floor without ocean view.

With all due respect, we enjoyed our stay, but the property needs renovation.

With all due respect, we enjoyed our stay, but the property needs renovation.

The staff is wonderful

The staff is wonderful

The property staff were friendly, attentive, and willing to help you at any point. No matter how many times you went to the bar, or eat at the same restaurant, the caliber of service was excellent. The hotel itself was older, water leaking consistently, and really past the initial phase of greetings, not much to do. You can eat and sleep which is pretty standard. They have shows in the evening, and somewhat of motivational MCs in the pool, that are "OK" for an all inclusive, but definitely not something I'd pay for again. There were some group games in the lobby like bingo or card games which were OK again, but nothing Earth shattering. The gift shop was quite small, and no other forms of real entertainment. There is no beach area, but you can swim off shore. Overall, the experience was good from a service perspective but could use a lot of work from an entertainment perspective.

The property staff were friendly, attentive, and willing to help you at any point. No matter how many times you went to the bar, or eat at the same restaurant, the caliber of service was excellent. The hotel itself was older, water leaking consistently, and really past the initial phase of greetings, not much to do. You can eat and sleep which is pretty standard. They have shows in the evening, and somewhat of motivational MCs in the pool, that are "OK" for an all inclusive, but definitely not something I'd pay for again. There were some group games in the lobby like bingo or card games which were OK again, but nothing Earth shattering. The gift shop was quite small, and no other forms of real entertainment. There is no beach area, but you can swim off shore. Overall, the experience was good from a service perspective but could use a lot of work from an entertainment perspective.

Cozumel Palace is a great family oriented resort!

Cozumel Palace is a great family oriented resort!

Great Staff.

Great Staff.

We love this resort. Staff is the best. The building itself, floors, pool, etc is totally falling apart.

We love this resort. Staff is the best. The building itself, floors, pool, etc is totally falling apart.

The service is the star of the show. We loved the rooms - every one with a great ocean view and the loft rooms are ideal for staying with kids. Food was great as well as the entertainment. But the service was what really sets the place apart. It’s excellent and friendly. I’d gladly stay here again.