Everything was right just the train noise was strong and more frequent

Everything was right just the train noise was strong and more frequent

Our family enjoyed the stay here for two nights, everything was good but the only thing we didn't enjoy was that in the lobby and elevators were very hot I guess they don't have ac units in those areas but the room we stayed in ac worked well and we love it even more because it has a microwave and small sink as well as a mini fridge which was very convenient for us. The room was very clean and spacious but the other bad thing is that you can sometimes hear the train passing by which was something we weren't expecting at all especially at night but other than that nice balcony view and the pool was nice they close it though at 10 pm. Another thing I wanted to mention is the buffet breakfast, very delicious food. The server was very polite and you can get your own refills.☺️

Our family enjoyed the stay here for two nights, everything was good but the only thing we didn't enjoy was that in the lobby and elevators were very hot I guess they don't have ac units in those areas but the room we stayed in ac worked well and we love it even more because it has a microwave and small sink as well as a mini fridge which was very convenient for us. The room was very clean and spacious but the other bad thing is that you can sometimes hear the train passing by which was something we weren't expecting at all especially at night but other than that nice balcony view and the pool was nice they close it though at 10 pm. Another thing I wanted to mention is the buffet breakfast, very delicious food. The server was very polite and you can get your own refills.☺️

Ok

Ok

I recently stayed at the Holiday Inn Express, and while it was a decent experience, it didn’t quite meet the high expectations I had for the brand. The lobby bathrooms were disappointingly dirty, which wasn’t a great start. The hotel advertised ice machines on every floor, but in reality, only one floor had one, and it wasn’t working. The room also lacked the minibar that was supposed to be included. Parking was a significant issue. The lot was very small, and with maintenance equipment filling the underground parking, it was tough to find a spot, especially if you arrived late at night. Breakfast was underwhelming, with very limited options to choose from, which didn’t live up to the usual Holiday Inn Express standard. On a positive note, the room was clean and comfortable, and the staff was friendly. However, given the brand’s reputation, I expected more from this stay.

I recently stayed at the Holiday Inn Express, and while it was a decent experience, it didn’t quite meet the high expectations I had for the brand. The lobby bathrooms were disappointingly dirty, which wasn’t a great start. The hotel advertised ice machines on every floor, but in reality, only one floor had one, and it wasn’t working. The room also lacked the minibar that was supposed to be included. Parking was a significant issue. The lot was very small, and with maintenance equipment filling the underground parking, it was tough to find a spot, especially if you arrived late at night. Breakfast was underwhelming, with very limited options to choose from, which didn’t live up to the usual Holiday Inn Express standard. On a positive note, the room was clean and comfortable, and the staff was friendly. However, given the brand’s reputation, I expected more from this stay.

In Galerias area but really difficult to cross over walking. Have to take Uber/ taxi which being so close is any convenience.

In Galerias area but really difficult to cross over walking. Have to take Uber/ taxi which being so close is any convenience.

I have stayed at this property multiple times and the AC never seems to work properly in any of the rooms I have stayed , although AC is on it never cools down. One of thr elevators has been broken for over 2 weeks leaving all guests wait forever to catch a ride.

I have stayed at this property multiple times and the AC never seems to work properly in any of the rooms I have stayed , although AC is on it never cools down. One of thr elevators has been broken for over 2 weeks leaving all guests wait forever to catch a ride.

Amable personal

Amable personal

Elevator issues . Sensor for card reader needs to be replaced . Very frustrating.

Elevator issues . Sensor for card reader needs to be replaced . Very frustrating.

Great place to stay

Great place to stay

The AC does not work properly rooms are hot and employees do not care or can't do anything about any concern

The AC does not work properly rooms are hot and employees do not care or can't do anything about any concern

It’s a good experience

It’s a good experience

Old an rusty... not good for me

Old an rusty... not good for me

Ok

Ok

Good house keeping

Good house keeping

Very nice and clean. The breakfast is fine.

Very nice and clean. The breakfast is fine.

Cleaning staff stole items from my fathers room. We asked for a safe to get put in the room. They didnt have anymore. strange cooincidence i might add.. what was taken was minor. Polo underwear. We wont be staying there anymore.

Cleaning staff stole items from my fathers room. We asked for a safe to get put in the room. They didnt have anymore. strange cooincidence i might add.. what was taken was minor. Polo underwear. We wont be staying there anymore.