Doorman & Jennifer at the front desk 10/10 Comfy beds & no bugs another 10/10 Other than that this place is pretty run down. There's soooo much trash thrown over/off balconies and never cleaned up? Not sure. Tons of college parties. Not really a young family vibe. Used to be our go to years ago though..All the employees were amazing!! Didn't get in the pool as my kids pulled at least 10 cans/bottles out. Pool area needed attention (They had fun) TV was wonky (sound didn't work sometimes), might have a underlying mold issue(couldn't breathe), & the elevators had sticky floors (happens, just needed mopped) All of this to say my kids wouldn't stop picking up trash any chance they had! There's a lot left!!!

Doorman & Jennifer at the front desk 10/10 Comfy beds & no bugs another 10/10 Other than that this place is pretty run down. There's soooo much trash thrown over/off balconies and never cleaned up? Not sure. Tons of college parties. Not really a young family vibe. Used to be our go to years ago though..All the employees were amazing!! Didn't get in the pool as my kids pulled at least 10 cans/bottles out. Pool area needed attention (They had fun) TV was wonky (sound didn't work sometimes), might have a underlying mold issue(couldn't breathe), & the elevators had sticky floors (happens, just needed mopped) All of this to say my kids wouldn't stop picking up trash any chance they had! There's a lot left!!!

The hot price was different than the price I was guaranteed through Hotels.com. black mold was in my room, a long with spider webs. I added pictures of the mold on the walls.

The door man/ maintenance was amazing. Took really good care of us. When the bartender didn’t believe me about the ants in my drink. He double checked. The hot tub had too much chlorine in it.

The hot price was different than the price I was guaranteed through Hotels.com. black mold was in my room, a long with spider webs. I added pictures of the mold on the walls.

The door man/ maintenance was amazing. Took really good care of us. When the bartender didn’t believe me about the ants in my drink. He double checked. The hot tub had too much chlorine in it.

I loved the view of the lake

They are remodeling the rooms so not everything was perfect. The maintenance, door man, the jack of all trades Chris was absolutely amazing. The whole staff was great. I will definitely go back.

Property was clean, staff was friendly. Tv options were limited. If it did work, it was constantly buffering. Itbwas all live streaming

They didn’t have enough towels for people, had ants in my bathroom,

The Grand Glaze has the friendliest and most welcoming staff they made us feel like we were at home during our stay The aminities were excellent and the room was clean and smelled amazing

The Grand Glaze has the friendliest and most welcoming staff they made us feel like we were at home during our stay The aminities were excellent and the room was clean and smelled amazing

Everything was very clean and comfortable

Very dirty, no Continental breakfast. Pay the extra money for a different hotel you’ll thank me.

Very dirty, no Continental breakfast. Pay the extra money for a different hotel you’ll thank me.

Staff is friendly, everything else is average/below average compared to other motels.

The hotel was a little older, but that was the only complaint. The front desk was great, it was clean, we had a great lake view room for our anniversary. Will definitely stay here again!

The hotel was a little older, but that was the only complaint. The front desk was great, it was clean, we had a great lake view room for our anniversary. Will definitely stay here again!

Perfect locale

Always a blast to stay there. Great place ,great people. Can't wait to come back again

Everything was good and could tell they are trying to remodel. It really needs a lot of remodeling.

Always a blast to stay there. Great place ,great people. Can't wait to come back again

Everything was good and could tell they are trying to remodel. It really needs a lot of remodeling.

I was charged twice for our 3 night stay. I am waiting to have this resolved. I believe they were going through renovations, which is understandable, yet some areas were more dirty than others. We checked out early on our check out date, in which I mentioned upon check in. I waited for 15 minutes at the front desk for someone, as a sign was up that they stepped away. I ended up having to leave a note with our keys. With being charged twice, I’m not impressed with that at all.

I was charged twice for our 3 night stay. I am waiting to have this resolved. I believe they were going through renovations, which is understandable, yet some areas were more dirty than others. We checked out early on our check out date, in which I mentioned upon check in. I waited for 15 minutes at the front desk for someone, as a sign was up that they stepped away. I ended up having to leave a note with our keys. With being charged twice, I’m not impressed with that at all.

Was told breakfast but had nothing!! Even called night before to verify. Uggh

Was told breakfast but had nothing!! Even called night before to verify. Uggh

Room was very nice. Pool filter was not on, filled with leaves and bugs, slimy floor. Spa did not have a handrail, slipped on way in. Even though signs in elevator said breakfast available on Friday, it was not available until Saturday.

Place is under construction and not well staffed. Pool is located down a cliff basically from the hotel with like a thousand steps to manage to get there and back. Not worth the hassle, and the pool was dirty. Pulled debris from the water including old bandaids. Advertised breakfast buffet was non-existent. Bed was horribly uncomfortable.

Room was very nice. Pool filter was not on, filled with leaves and bugs, slimy floor. Spa did not have a handrail, slipped on way in. Even though signs in elevator said breakfast available on Friday, it was not available until Saturday.

Place is under construction and not well staffed. Pool is located down a cliff basically from the hotel with like a thousand steps to manage to get there and back. Not worth the hassle, and the pool was dirty. Pulled debris from the water including old bandaids. Advertised breakfast buffet was non-existent. Bed was horribly uncomfortable.

Fun place to go