Not a great area. Not close to downtown. Staff very unfriendly. Breakfast not included.

Not a great area. Not close to downtown. Staff very unfriendly. Breakfast not included.

Located near railway. Extremly loud.

Located near railway. Extremly loud.

Our stay was great! Friendly staff, great service, clean and comfy! Not walkable to any area. But staff called us a cab when needed!

Our stay was great! Friendly staff, great service, clean and comfy! Not walkable to any area. But staff called us a cab when needed!

The room stank like mold from the air conditioner. They also admitted that they take pictures of your room when they come in to clean. I am still dealing with this as it’s a huge privacy violation. Beware that they take pictures of your things if you stay here

The room stank like mold from the air conditioner. They also admitted that they take pictures of your room when they come in to clean. I am still dealing with this as it’s a huge privacy violation. Beware that they take pictures of your things if you stay here

Pass

Pass

Have stayed many times and always clean and friendly staff. Would highly recommend

Have stayed many times and always clean and friendly staff. Would highly recommend

Noisy water pump in the backyard created a disturbance every 20 minutes. Big black mildew spot on the ceiling over the shower. Location unspectacular but a short taxi ride away from the beautiful center of Parma. Helpful staff.

Noisy water pump in the backyard created a disturbance every 20 minutes. Big black mildew spot on the ceiling over the shower. Location unspectacular but a short taxi ride away from the beautiful center of Parma. Helpful staff.

Very comfortable, spotlessly clean and airy air conditioned family room with a large balcony, comfortable beds, nice bathroom and nice pool area. Staff were friendly and helpful, which was much appreciated as this in my experience is not always a given in Italian hotels. Some complaints about location but its only a 20 minute walk into the centre and a regular bus 6 into town until 7ish and the pool makes it well worth it. Taxi back from the Centre was only 8 euros from thextaxi rank in the main Piazza. Nice comfortable hotel, reasonable rates. Cant go wrong. Highly recommended. Only suggestion is a drying rack on the balcony would be useful. Thanks for a lovely stay in the beautiful city of Parma.

Very comfortable, spotlessly clean and airy air conditioned family room with a large balcony, comfortable beds, nice bathroom and nice pool area. Staff were friendly and helpful, which was much appreciated as this in my experience is not always a given in Italian hotels. Some complaints about location but its only a 20 minute walk into the centre and a regular bus 6 into town until 7ish and the pool makes it well worth it. Taxi back from the Centre was only 8 euros from thextaxi rank in the main Piazza. Nice comfortable hotel, reasonable rates. Cant go wrong. Highly recommended. Only suggestion is a drying rack on the balcony would be useful. Thanks for a lovely stay in the beautiful city of Parma.

Nice property, well Located to Visit but was disappointed with the shower as there was mold on the tiles and did not apprear to be properly cleaned.

Nice property, well Located to Visit but was disappointed with the shower as there was mold on the tiles and did not apprear to be properly cleaned.

The air conditioning didn’t work / wasn’t sufficient to cool the room at this hotel which made sleeping quite uncomfortable. Additionally, the third bed was a rollaway sofa so it wasn’t as comfortable as expected! That said, we booked quite late so potentially there wasn’t enough time for the hotel to change it to a proper bed.

The air conditioning didn’t work / wasn’t sufficient to cool the room at this hotel which made sleeping quite uncomfortable. Additionally, the third bed was a rollaway sofa so it wasn’t as comfortable as expected! That said, we booked quite late so potentially there wasn’t enough time for the hotel to change it to a proper bed.

The hotel was surprisingly good and we were really happy we found this hotel. The staff was super friendly and helped us with the EV-charging station that was free of charge (huge plus for us!). The pool was fine too and the kids really enjoyed it. The breakfast was quite simple but nothing to complain over.

The hotel was surprisingly good and we were really happy we found this hotel. The staff was super friendly and helped us with the EV-charging station that was free of charge (huge plus for us!). The pool was fine too and the kids really enjoyed it. The breakfast was quite simple but nothing to complain over.

What you expect when you book. More modern than other hotels in Italy. Spacious room and clean

As always a good experience The air condition was noisy though

As always a good experience The air condition was noisy though

easy acces from highway, easy to go to the cenre of parma with a Taxi, very nice rooms with good beds

Nice and clean. Spacy room, friendly and helpful staff.

Nice and clean. Spacy room, friendly and helpful staff.

Trains from the west coast we late so Best Western Plus allowed us a late check out since we arrived later then planned. That allowed us to use their gym and enjoy the hotel.

Friendly staff.

This is a place that has everything to be perfect but fails on the important things. First, the building and the conditions are excellent. The the building and rooms look like new and everything is in perfect condition. Super clean and everything taking care of. The problem is that management does not seem to understand that the idea is to keep the clients happy. We have a couple of problems that are typical in Italy (if you are not from Italy be prepared because it is not uncommon). The main problem is the lack of AC. Even though the hotel states that they do have it, they do not turn it on. Basically, they only turn it on if you are close to the boiling point (in case you don't know, in Italy AC is considered evil). We had a couple of hot nights, and the staff claim that it was not hot enough to activate the AC. They told us to open the windows. The problem is, the trains pass in front of the hotel. So, you have to choose between being hot and the noise! As a result, we didn't sleep for three nights. That said, the staff is professional. It is just a cultural problem. However, these kind of problems should not appear in a 4 stars hotel that accept internationals. I have a couple of extra examples of the sort, but let's just leave it at that. Advice, if you are looking for a good place to relax and have the basics, do not come here. I definitively won't.

This is a place that has everything to be perfect but fails on the important things. First, the building and the conditions are excellent. The the building and rooms look like new and everything is in perfect condition. Super clean and everything taking care of. The problem is that management does not seem to understand that the idea is to keep the clients happy. We have a couple of problems that are typical in Italy (if you are not from Italy be prepared because it is not uncommon). The main problem is the lack of AC. Even though the hotel states that they do have it, they do not turn it on. Basically, they only turn it on if you are close to the boiling point (in case you don't know, in Italy AC is considered evil). We had a couple of hot nights, and the staff claim that it was not hot enough to activate the AC. They told us to open the windows. The problem is, the trains pass in front of the hotel. So, you have to choose between being hot and the noise! As a result, we didn't sleep for three nights. That said, the staff is professional. It is just a cultural problem. However, these kind of problems should not appear in a 4 stars hotel that accept internationals. I have a couple of extra examples of the sort, but let's just leave it at that. Advice, if you are looking for a good place to relax and have the basics, do not come here. I definitively won't.