Garner Phoenix Surprise, an IHG Hotel
Hotel em Surprise, AZ
2 hóspedes · 1 quarto · 1 banheiro
Motivos para reservar
Inclui itens essenciaisPiscina, Ar-condicionado, Internet/Wi-Fi e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
Hotel with free breakfast, in the vicinity of Surprise Stadium
Along with an indoor pool, this hotel has an outdoor pool and WiFi in public areas. Free on-the-go breakfast and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Housekeeping is available on request.
Garner Phoenix Surprise, an IHG Hotel offers 60 accommodations with coffee/tea makers and hair dryers. 37-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
An indoor pool and an outdoor pool are on site.
Along with an indoor pool, this hotel has an outdoor pool and WiFi in public areas. Free on-the-go breakfast and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Housekeeping is available on request.
Garner Phoenix Surprise, an IHG Hotel offers 60 accommodations with coffee/tea makers and hair dryers. 37-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
An indoor pool and an outdoor pool are on site.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavanderia
TV
Mapa de Surprise, AZ
Quartos disponíveis
Standard Room, 1 King Bed, Accessible Bathtub (Mobility)
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Suite, 1 King Bed
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Suite, 1 King Bed, Kitchen
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Standard Room, 1 King Bed
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
RRRR
Avaliações
0.5
Our first day, we arrived to a room with no toilet paper, blankets, or linens. Not only did we have to request these items but were walked to the store room by the staff to pick up these necessities to carry back to our room ourselves. In the several days we stayed, our room was not serviced, cleaned, or stocked once. In addition, there was constant construction being performed, which should not have been an issue, but it started at 7am every day and was directly next to our room. Plus the workers keeping the only elevator open meant that guests were unable to use it and were left waiting for long periods of time or forced to take the stairs from multiple floors up.
1.0
Construction going on throughout the hotel. No breakfast.
0.5
This motel is under major construction should’ve been noted on the reservation page. They also want to charge a $25 pet fee, which was not disclosed prior. Air conditioning didn’t work in the room. TV didn’t work on the room. We asked for a refund and left.
0.5
This motel is under major construction should’ve been noted on the reservation page. They also want to charge a $25 pet fee, which was not disclosed prior. Air conditioning didn’t work in the room. TV didn’t work on the room. We asked for a refund and left.
2.0
This hotel is being renovated. The improved rooms are great except not quite complete. The lighting and seating in our King room was very good. There were no glasses or ice bucket. I got them from the front desk. The Micro wave and refrigerator were not yet installed. No coffee available in the lobby. Really? They couldn't figure out a coffee service? The check in person was wonderful, got us an early check in making our visit to our friends birthday party much easier and more pleasant. Staff were great, I spoke with 3. I believe that this will be an excellent place to stay once the remodel is complete. Breakfast was a bag with an apple, energy bar, apple juice, and a high calorie muffin full of chemical preservatives. I would suggest a small chit to a nearby fast food place instead. At least folks could get a cup of coffe and something hot to eat.
2.0
This hotel is being renovated. The improved rooms are great except not quite complete. The lighting and seating in our King room was very good. There were no glasses or ice bucket. I got them from the front desk. The Micro wave and refrigerator were not yet installed. No coffee available in the lobby. Really? They couldn't figure out a coffee service? The check in person was wonderful, got us an early check in making our visit to our friends birthday party much easier and more pleasant. Staff were great, I spoke with 3. I believe that this will be an excellent place to stay once the remodel is complete. Breakfast was a bag with an apple, energy bar, apple juice, and a high calorie muffin full of chemical preservatives. I would suggest a small chit to a nearby fast food place instead. At least folks could get a cup of coffe and something hot to eat.
1.5
This hotel was under construction due to renovations. Bag breakfast instead of a traditional breakfest. Wish we would hsve known before booking.
1.5
This hotel was under construction due to renovations. Bag breakfast instead of a traditional breakfest. Wish we would hsve known before booking.
2.0
Ive stayed at this hotel before, staff always great as it was for this trip. However, hotel is under renovation and the pool was closed for maintenance. Would have been nice to know that before booking. I would have book another hotel.
2.0
Ive stayed at this hotel before, staff always great as it was for this trip. However, hotel is under renovation and the pool was closed for maintenance. Would have been nice to know that before booking. I would have book another hotel.
1.5
It would have been nice to know the hotel is under construction before booking the stay. It was only one night so we tolerated it. Breakfast advertised when booking but in reality, a "to go" bag was the only option which was disappointing. I know this was due to construction, but had we known all of this in advance, we definitely would have made a different choice.
To add insult to injury, there was no bedspread/comforter on the bed which may have been a good thing in the end. Also, our toilet didn't flush properly and it did stop up. I had to use the men's bathroom -- single stall -- since the women's was locked the whole time. (my husband was in ours) Luckily there was a plunger in the restroom since the toilet stopped up and had to plunge it myself. Took the plunger to our room where I am currently trying to unclog our toilet and avoid throwing up. Yes, I know I could have called staff, but why bother.
Maybe after construction, this may be a nice place but until then, I would definitely discourage staying here unless you are desperate.
1.5
It would have been nice to know the hotel is under construction before booking the stay. It was only one night so we tolerated it. Breakfast advertised when booking but in reality, a "to go" bag was the only option which was disappointing. I know this was due to construction, but had we known all of this in advance, we definitely would have made a different choice.
To add insult to injury, there was no bedspread/comforter on the bed which may have been a good thing in the end. Also, our toilet didn't flush properly and it did stop up. I had to use the men's bathroom -- single stall -- since the women's was locked the whole time. (my husband was in ours) Luckily there was a plunger in the restroom since the toilet stopped up and had to plunge it myself. Took the plunger to our room where I am currently trying to unclog our toilet and avoid throwing up. Yes, I know I could have called staff, but why bother.
Maybe after construction, this may be a nice place but until then, I would definitely discourage staying here unless you are desperate.
4.0
Staff were very friendly and welcoming. Motel is undergoing a big renovation, so dining area was closed, however they did provide a nice bag breakfast.
0.5
Construction! Noise! WiFi inop! Ice machine inop! Construction debris all over lobby and in front of elevator! TV did not work! This stuff should be disclosed when a reservation is accepted.
Never again!!’
0.5
Construction! Noise! WiFi inop! Ice machine inop! Construction debris all over lobby and in front of elevator! TV did not work! This stuff should be disclosed when a reservation is accepted.
Never again!!’
5.0
Everyone was friendly and helpful. Lots of fast food within walking distance. Washer, dryer, Vending machine and ice machine. I would definitely stay again.
4.0
They were in the middle of renovations, so parking lot & walkways had various construction debris: wires, screws, etc. Staff was friendly & helpful. Room was clean. The swing guard lock on the door was barely held in by a screw, but the deadbolt lock worked well.
4.0
They were in the middle of renovations, so parking lot & walkways had various construction debris: wires, screws, etc. Staff was friendly & helpful. Room was clean. The swing guard lock on the door was barely held in by a screw, but the deadbolt lock worked well.
3.0
Big containers in the parking lot. Remodeling going on. Breakfast area closed
3.0
Big containers in the parking lot. Remodeling going on. Breakfast area closed
0.5
The room was dirty the head board look like it had blood to that was poorly cleaned freezer was over frosted the microwave had rust and possible mold growth. The bath tub had hair the pool was dirty they say they offer breakfast but they don't.
0.5
The room was dirty the head board look like it had blood to that was poorly cleaned freezer was over frosted the microwave had rust and possible mold growth. The bath tub had hair the pool was dirty they say they offer breakfast but they don't.
5.0
Very nice clean and good staff
5.0
Very nice clean and good staff
4.0
Easy rental. No hidden costs. Good prices
1.5
I understand that they are doing renovations but the room looked like it had not been vacuumed at all - there were stains on the bed sheets - the light fixtures were all missing one light bulb - there was an outlet that didn’t work at all and not enough outlets for charging devices, and the pet fee of $25 per pet per night was the most expensive of any hotel we stayed during our trip especially for a hotel that was so dirty and in such disrepair. But the A/C did work and the shower was nice.
4.0
Easy rental. No hidden costs. Good prices
1.5
I understand that they are doing renovations but the room looked like it had not been vacuumed at all - there were stains on the bed sheets - the light fixtures were all missing one light bulb - there was an outlet that didn’t work at all and not enough outlets for charging devices, and the pet fee of $25 per pet per night was the most expensive of any hotel we stayed during our trip especially for a hotel that was so dirty and in such disrepair. But the A/C did work and the shower was nice.
2.0
There was mold above the shower in room 207 was moved to room 217 and was able to detect mold above that shower as well. Just not as much. There is a moldy smell in these rooms. And the first room had a shower pole that was leaning down, and the curtain would not stay closed. This hotel is definitely in need of some serious upgrading not only for aesthetic but for health reasons.The staff was professional and friendly but for the price they are charging, it definitely needs desperate repair! There are much nicer hotels, right next-door!
2.0
There was mold above the shower in room 207 was moved to room 217 and was able to detect mold above that shower as well. Just not as much. There is a moldy smell in these rooms. And the first room had a shower pole that was leaning down, and the curtain would not stay closed. This hotel is definitely in need of some serious upgrading not only for aesthetic but for health reasons.The staff was professional and friendly but for the price they are charging, it definitely needs desperate repair! There are much nicer hotels, right next-door!
5.0
very accommodating - nice staff!
5.0
very accommodating - nice staff!
1.5
I think when we booked our trip, we should have been advised the hotel was under going renovations.
I do not think we should have to pay full price for a room that was not able to be used morning, because of the noise, or afternoons, because there was no water.
Housekeeping did not ever come in the room during out 11 day stay.
Sharing space with the homeless population is interesting. Breakfast served in a brown paper bag was.... interesting.
Pillows were just awful!
Not enough covering for the bed provided. Lights that did not work. Microwave was a struggle.
1.5
I think when we booked our trip, we should have been advised the hotel was under going renovations.
I do not think we should have to pay full price for a room that was not able to be used morning, because of the noise, or afternoons, because there was no water.
Housekeeping did not ever come in the room during out 11 day stay.
Sharing space with the homeless population is interesting. Breakfast served in a brown paper bag was.... interesting.
Pillows were just awful!
Not enough covering for the bed provided. Lights that did not work. Microwave was a struggle.
5.0
Excellent
5.0
Excellent
3.0
It was okay. No big complaints 😊
3.0
It was okay. No big complaints 😊
2.5
Great front desk service. Maria is awesome! The rooms are clean. Couch had mus match colored cushions and rooms are outdated. The rooms are priced right and because the service we got and it was clean, I'd stay again.
2.5
Great front desk service. Maria is awesome! The rooms are clean. Couch had mus match colored cushions and rooms are outdated. The rooms are priced right and because the service we got and it was clean, I'd stay again.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Surprise?
O preço médio dos aluguéis em Surprise é R$ 1.065 por noite. Esta acomodação é R$ 377 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Garner Phoenix Surprise, an IHG Hotel. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Sim, uma piscina está disponível para uso em Garner Phoenix Surprise, an IHG Hotel. Dê um mergulho!
Garner Phoenix Surprise, an IHG Hotel aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em Garner Phoenix Surprise, an IHG Hotel?
Encontramos 6 comodidades para esta locação. Isso inclui piscina, ar-condicionado, internet/wi-fi, estacionamento e lavanderia.