Strange smell in the hallways, but otherwise a fine stay.

Spotty wifi, some lights in the room didn’t work, the key for the door didn’t work even after several resets, there were no other rooms available to change to, sparse breakfast.

Spotty wifi, some lights in the room didn’t work, the key for the door didn’t work even after several resets, there were no other rooms available to change to, sparse breakfast.

Staff wouldn't allow for early check-in when needed.

Staff wouldn't allow for early check-in when needed.

Reserved a single queen studio but when I got to hotel they had booked all the single queen studios, had to settle for 2 double beds. Not a big deal but didn’t seem right, if I reserved a single queen I should get a queen not have to settle for 2 double beds. All other aspects of stay were great. Friendly staff and great comfort.

Reserved a single queen studio but when I got to hotel they had booked all the single queen studios, had to settle for 2 double beds. Not a big deal but didn’t seem right, if I reserved a single queen I should get a queen not have to settle for 2 double beds. All other aspects of stay were great. Friendly staff and great comfort.

First room they put us in, the door didn’t open. Back to get working key card. Then the bathroom light didn’t work well, and wasn’t set up- no soap etc. Back again and got room switched to across the

This place is trash

This place is trash

Excellent Hotel!!!

Excellent Hotel!!!

Roaches and super dirty broken stove in second room broken refrigerator in the first one. Hall way rug was something out a nightmare. Woman at the front desk was rude and even tried to tell me to move my car out the handicap parking which is for my son. I would have left if my house wasn’t getting lead removed. Never again

Roaches and super dirty broken stove in second room broken refrigerator in the first one. Hall way rug was something out a nightmare. Woman at the front desk was rude and even tried to tell me to move my car out the handicap parking which is for my son. I would have left if my house wasn’t getting lead removed. Never again

Nice

Nice

Absolutely do not recommend!

Absolutely do not recommend!

Very close to the highway for travel to my job

Very close to the highway for travel to my job

The room was full of roaches—some dead, some alive. Probably 10-20 total. We told the front desk immediately that we couldn’t stay there and needed to leave for our kids’ safety. They apologized and said the manager would need to issue my refund the next morning. I left a note with my number, called once the next day, tried again through hotels.com this morning—no response.

The room was full of roaches—some dead, some alive. Probably 10-20 total. We told the front desk immediately that we couldn’t stay there and needed to leave for our kids’ safety. They apologized and said the manager would need to issue my refund the next morning. I left a note with my number, called once the next day, tried again through hotels.com this morning—no response.

We would not stay at this hotel ever again nor would we ever recommend this hotel to anyone we know. We had to change rooms three times during check-in because the first two rooms were filthy. The first room (Room 217) had no bedding, food and dirt all over the floors, the kitchen was not cleaned, and the room was facing the back parking lot where there was a car blaring loud music with its windows and doors open in the middle of the afternoon. When we spoke to the front desk about this, we were given Room 218, which was slightly better but the bathroom was not clean, the bathtub tap was stuck and the bathroom door didn't lock. When we spoke to management again, we were given Room 220, which was the best of the three but the carpet had holes in it, the bathroom lock didn't work, the bathtub was rusted and grimy, and we ended up buying our own disinfectant to spray the room to ensure its cleanliness. This was completely different than the photos and reviews online. We felt unsafe and feel cheated based on the money we spent on this hotel stay. Should you wish to see photos for evidence, please contact us directly.

We would not stay at this hotel ever again nor would we ever recommend this hotel to anyone we know. We had to change rooms three times during check-in because the first two rooms were filthy. The first room (Room 217) had no bedding, food and dirt all over the floors, the kitchen was not cleaned, and the room was facing the back parking lot where there was a car blaring loud music with its windows and doors open in the middle of the afternoon. When we spoke to the front desk about this, we were given Room 218, which was slightly better but the bathroom was not clean, the bathtub tap was stuck and the bathroom door didn't lock. When we spoke to management again, we were given Room 220, which was the best of the three but the carpet had holes in it, the bathroom lock didn't work, the bathtub was rusted and grimy, and we ended up buying our own disinfectant to spray the room to ensure its cleanliness. This was completely different than the photos and reviews online. We felt unsafe and feel cheated based on the money we spent on this hotel stay. Should you wish to see photos for evidence, please contact us directly.

THERE WERE ROACHES ON THE COUNTERS, AND KILLED SEVERAL OTHERS THAT CAME UP FROM THE TUB DRAINS. There was a dead roach in the lobby. DO NOT STAY HERE UNLESS YOU WANT TO PAY ALMOST 200 for FILTH!!!!

THERE WERE ROACHES ON THE COUNTERS, AND KILLED SEVERAL OTHERS THAT CAME UP FROM THE TUB DRAINS. There was a dead roach in the lobby. DO NOT STAY HERE UNLESS YOU WANT TO PAY ALMOST 200 for FILTH!!!!

No ice machine. Room was small. Dark and smelly hallways. Vending machines had zero prices and asked for 3.25 per bag. Worst stay I have ever had

No ice machine. Room was small. Dark and smelly hallways. Vending machines had zero prices and asked for 3.25 per bag. Worst stay I have ever had

It’s important to aggregate data when choosing hotels and I regret I didn’t do that here. When I entered the room the first night there was debris on the kitchenette countertop and the refrigerator. The next night I found a cockroach near death on the floor in the middle of the kitchenette. The bathtub spigot was detached from the wall and there were rust stains visible in the gap between the wall and the spigot. I had another night in the property and left one day early rather than stay another night in the room despite having prepaid. Expedia has been great for booking flights. I’ll stick to those going forward.

It’s important to aggregate data when choosing hotels and I regret I didn’t do that here. When I entered the room the first night there was debris on the kitchenette countertop and the refrigerator. The next night I found a cockroach near death on the floor in the middle of the kitchenette. The bathtub spigot was detached from the wall and there were rust stains visible in the gap between the wall and the spigot. I had another night in the property and left one day early rather than stay another night in the room despite having prepaid. Expedia has been great for booking flights. I’ll stick to those going forward.

It was nice quiet all amenities worked happy positive people

We called Hotels.com when we were at the airport in Florida to inform them that our flight was delayed and we would arrive after 1AM. We asked if we would still be able to check in. They told us to call the hotel directly and was informed by the hotel that is wouldn't matter what time we arrived as long as we paid for the room. When we arrived at the hotel we were told that the room was closed due to a no show which meant we were not eligible for a room or our money back. We had to paybfor another room and only because we were tired from our flights. We eventually got our refund but only after causing a fuss and using a few choice words. Don't play with me and my money because God is gonna make sure inget what I deserve. This was the first incident inhad with Hotels.com but I don't think i will be using them or the hotel ever again.