We got to the hotel and were informed that none of the tvs worked, however the lobby tv was on. Our first room’s door did not work. The receptionist had to let us in, and then informed us that she would have to let us in everytime we needed to enter the room. Once we got in the room the tv cords were all pulled out. The light fixture in the bathroom was sitting on top of the sink in the bathroom. The bathroom light did not work. I told the receptionist we wanted a different room, she only offered to cancel our reservation. We traveled 7 hours, and were extremely tired and most hotels were booked because of a convention. Canceling the reservation was not an option because we would have nowhere else to go. We were given a room with one king bed, and our original reservation was a room with two queen beds. Being that it was three of us, I stayed with a friend that lived in the city because my family and I would not all fit in the hotel bed. The receptionist was kind and told us that she could only offer a $10 discount but to speak with a manager that could do more about our inconveniences. During my entire stay, I was never able to meet a manager because he never came. At the end of the reservation our discount from the receptionist was not included, and we were charged an extra $50 fee that we were not aware of. I am still waiting to get in contact with a manager. The room we ended up staying in had a dead bug in the shower and foot prints on the chair, also hair in the bed.

We got to the hotel and were informed that none of the tvs worked, however the lobby tv was on. Our first room’s door did not work. The receptionist had to let us in, and then informed us that she would have to let us in everytime we needed to enter the room. Once we got in the room the tv cords were all pulled out. The light fixture in the bathroom was sitting on top of the sink in the bathroom. The bathroom light did not work. I told the receptionist we wanted a different room, she only offered to cancel our reservation. We traveled 7 hours, and were extremely tired and most hotels were booked because of a convention. Canceling the reservation was not an option because we would have nowhere else to go. We were given a room with one king bed, and our original reservation was a room with two queen beds. Being that it was three of us, I stayed with a friend that lived in the city because my family and I would not all fit in the hotel bed. The receptionist was kind and told us that she could only offer a $10 discount but to speak with a manager that could do more about our inconveniences. During my entire stay, I was never able to meet a manager because he never came. At the end of the reservation our discount from the receptionist was not included, and we were charged an extra $50 fee that we were not aware of. I am still waiting to get in contact with a manager. The room we ended up staying in had a dead bug in the shower and foot prints on the chair, also hair in the bed.

The Tv did not work in the first room we were put in. The next room which we were told was the only one available the bathroom light did not work, we requested it to be repaired but it never happened. We were there for 3 nights. We requested coffee but the only had decaf

The Tv did not work in the first room we were put in. The next room which we were told was the only one available the bathroom light did not work, we requested it to be repaired but it never happened. We were there for 3 nights. We requested coffee but the only had decaf

I have stayed a several Marriott hotels and have been very satisfied. This one, not so much. While the staff was friendly and helpful, the building needs some work. The front automatic doors struggled to open and sounded as if they were going to come off the rails. My room had no remote for the TV so I asked the desk and was immediatly handed a remote, but the OK button did not work so I could not enter anything. They then went to unoccupied rooms, found me one that did work, but the internet for the TV was down so none of the apps worked. There was a pleasant smell from a plug in when I walked into the room. It ran out of juice the next day and I realized why it was there. The musky smell of urine and wet dog came wafting to my nose. Luckily, I wasn't spending a lot of time in the room as my day kept me out of it.

I have stayed a several Marriott hotels and have been very satisfied. This one, not so much. While the staff was friendly and helpful, the building needs some work. The front automatic doors struggled to open and sounded as if they were going to come off the rails. My room had no remote for the TV so I asked the desk and was immediatly handed a remote, but the OK button did not work so I could not enter anything. They then went to unoccupied rooms, found me one that did work, but the internet for the TV was down so none of the apps worked. There was a pleasant smell from a plug in when I walked into the room. It ran out of juice the next day and I realized why it was there. The musky smell of urine and wet dog came wafting to my nose. Luckily, I wasn't spending a lot of time in the room as my day kept me out of it.

The property was nice and clean and the staff were very friendly, but our room had a strange musty smell and the carpet felt damp. There was also mold growing on the bathroom ceiling.

The property was nice and clean and the staff were very friendly, but our room had a strange musty smell and the carpet felt damp. There was also mold growing on the bathroom ceiling.