Had a bad smell that room spray couldn’t fix and the worst coffee ever

Had a bad smell that room spray couldn’t fix and the worst coffee ever

I normally don’t do reviews the room was dirty not a clean bathroom it needs to be cleaned and repainted I have stay there several times and was always pleased but this time it was bad very bad

I normally don’t do reviews the room was dirty not a clean bathroom it needs to be cleaned and repainted I have stay there several times and was always pleased but this time it was bad very bad

Over all was good. rooms could use a little updating. Never saw employees, only front desk. She was polite but not real friendly. The price was very good. Close to main street. I do stay there every time I go to Gatlinburge.

Over all was good. rooms could use a little updating. Never saw employees, only front desk. She was polite but not real friendly. The price was very good. Close to main street. I do stay there every time I go to Gatlinburge.

I will never stay there again. The room had not been vacuumed, there were fingernail clippings on the floor and other debris. Roaches were on the hallway trash can. I bought bug spray and came back and sprayed them and my whole room. You can view us on camera the first night spraying the trash can. The only things clean were the sheets and towels. The comforter had blood stains on it. This was the worst place I have ever stayed. I wish I had just forfeited my payment and went to another hotel. If it wasn’t so busy there I would have! I would not stay there again if they gave me a free stay!

I will never stay there again. The room had not been vacuumed, there were fingernail clippings on the floor and other debris. Roaches were on the hallway trash can. I bought bug spray and came back and sprayed them and my whole room. You can view us on camera the first night spraying the trash can. The only things clean were the sheets and towels. The comforter had blood stains on it. This was the worst place I have ever stayed. I wish I had just forfeited my payment and went to another hotel. If it wasn’t so busy there I would have! I would not stay there again if they gave me a free stay!

We stayed here 2 different times during this trip. Very conveniently located in the middle of Gatlinburg. The breakfast offering could use some improvement, but, was O.K. we didn't have a microwave or coffee marker in our room, that was kind of Odd for a hotel in the 21st century ! Overall a Great Value for you Buck, will definitely stay here again in the future.....P.S. we even had a visiting Bear in the parking lot below our room at 10:00 pm, Pretty Cool...... Don

The hotel is so close to the strip park and walk, parking is tight but free, breakfast just skip it and go out its little Debbie snacks and bread and cereal. The floor was dirty i used a wash cloth and washed it real quick, the bed was comfortable and the shower was great, i would definitely stay here again

The hotel is so close to the strip park and walk, parking is tight but free, breakfast just skip it and go out its little Debbie snacks and bread and cereal. The floor was dirty i used a wash cloth and washed it real quick, the bed was comfortable and the shower was great, i would definitely stay here again

Wonderful place to stay, last minute reservation on our part, glad we stayed in Gatlinburg, we got a 2 room suite at a Super Great price, Very pleased with our stay. Centrally located in Gatlinburg, close walking distance to everything, yet only 1 block off the Parkway. Will definitely stay again ! Don

Wonderful place to stay, last minute reservation on our part, glad we stayed in Gatlinburg, we got a 2 room suite at a Super Great price, Very pleased with our stay. Centrally located in Gatlinburg, close walking distance to everything, yet only 1 block off the Parkway. Will definitely stay again ! Don

We use this hotel in Gatlinburg because it is not expensive, clean and very friendly people.

We use this hotel in Gatlinburg because it is not expensive, clean and very friendly people.

A bit dated. Fairly clean & comfortable. Breakfast was mostly snacks. Staff was unfriendly.

A bit dated. Fairly clean & comfortable. Breakfast was mostly snacks. Staff was unfriendly.

Was here for Favored Women’s Conference. Even though the reviews for this hotel was not to good I thought would give try because 3 of ladies with me needed to be close to convention center. This hotel needs a MAJOR makeover. Nasty,smelly,things breaking and while drying hair loose power to your room.

Was here for Favored Women’s Conference. Even though the reviews for this hotel was not to good I thought would give try because 3 of ladies with me needed to be close to convention center. This hotel needs a MAJOR makeover. Nasty,smelly,things breaking and while drying hair loose power to your room.

Hotel was great. It wasn’t above average but it was where we needed it and it worked. Could be bigger but beware of bears

Hotel was great. It wasn’t above average but it was where we needed it and it worked. Could be bigger but beware of bears

Its convenient, but carpet is dirty, pillows are old

The stay was great for the price! It does need updated and dusting and the sheets had holes in them. The bed was comfortable otherwise.

The stay was great for the price! It does need updated and dusting and the sheets had holes in them. The bed was comfortable otherwise.

My two rooms I booked for us and friends smelled like pee and very moldy we were going to stay another night but when we went to pay for another room she said it was available and charged me for the room then told me I couldn’t stay as the room was being booked online she wasn’t to friendly

My two rooms I booked for us and friends smelled like pee and very moldy we were going to stay another night but when we went to pay for another room she said it was available and charged me for the room then told me I couldn’t stay as the room was being booked online she wasn’t to friendly

Parking was not the best. Breakfast was very minimal.

Younger front desk unfriendly as on their phones

Is it the nicest and biggest? No. Is it a perfect place to lay your head after a day of walking around Gatlinburg? Yes. Location and price is perfect! Will definitely stay here again.

Bed had white sheets, bathroom had white towels. Shower had nice hot water. Bed was very comfortable. Breakfast wasn’t too bad. Overall the building needs updating. Front end staff needs hospitality training.

Bed had white sheets, bathroom had white towels. Shower had nice hot water. Bed was very comfortable. Breakfast wasn’t too bad. Overall the building needs updating. Front end staff needs hospitality training.

Had a great time and the location couldn’t have been better to the convention center.