Door molding has finger prints. Wallpaper is peeling off. Strong musty smell. Rundown and dated.

Was an ok stay, floors were dirty

Was an ok stay, floors were dirty

Low cost place to sleep near Mohegan Sun

Low cost place to sleep near Mohegan Sun

Great stay and great price

Great stay and great price

The room had a strong smell of cigarette smoke. The fluorescent light in the bathroom flickered and took 10 minutes to turn on. The smoke detector had plastic wrap around it. We did not feel safe and didn't stay the night.

The room had a strong smell of cigarette smoke. The fluorescent light in the bathroom flickered and took 10 minutes to turn on. The smoke detector had plastic wrap around it. We did not feel safe and didn't stay the night.

First the good The shower water pressure and hot water were good. It ends there Now the bad No soap in the bathroom or anywhere Bathroom lights took a halfl hour to come on Outlet for the coffee maker and microwave didn’t work. We mage coffee in the bathroom Pungent aroma kept me awake all night not sure if it was in the hvac

First the good The shower water pressure and hot water were good. It ends there Now the bad No soap in the bathroom or anywhere Bathroom lights took a halfl hour to come on Outlet for the coffee maker and microwave didn’t work. We mage coffee in the bathroom Pungent aroma kept me awake all night not sure if it was in the hvac

Do not book this place. Not safe or clean ask to see the room and it smelled like smoke, dirty, loud and unsafe turned around and left

How can I review a place that canceled my reservation the night before so I never got a chance to go to?

Do not book this place. Not safe or clean ask to see the room and it smelled like smoke, dirty, loud and unsafe turned around and left

How can I review a place that canceled my reservation the night before so I never got a chance to go to?

Not at all how it looks online

Not at all how it looks online

Aged property. Room smelled like an ashtray.

Aged property. Room smelled like an ashtray.

We had to go buy cleaning supplies. Dirty ring around toilet. Cigarette ashes and burn marks. People lived in this hotel. Smelt like curry.

We had to go buy cleaning supplies. Dirty ring around toilet. Cigarette ashes and burn marks. People lived in this hotel. Smelt like curry.

Make sure you watch everything at check in, they took a copy of my id and card. When I confronted them, the manager ripped it up in front of my face. They double charged me also and didn’t refund me until again the manager had to called.

Make sure you watch everything at check in, they took a copy of my id and card. When I confronted them, the manager ripped it up in front of my face. They double charged me also and didn’t refund me until again the manager had to called.

Terrible! Photos are very deceiving.what a dump, check in is awful. You have to ring a door bell and wait for the “staff” to come let you in. The sign outside is half lit. The door handle to the room was broken and “staff” had to show us how to jiggle the handle to open the door. The room smelled stale. I almost took the loss and booked another place. Definitely not worth $159!!!! Looks like a flop house. Do not stay here

Terrible! Photos are very deceiving.what a dump, check in is awful. You have to ring a door bell and wait for the “staff” to come let you in. The sign outside is half lit. The door handle to the room was broken and “staff” had to show us how to jiggle the handle to open the door. The room smelled stale. I almost took the loss and booked another place. Definitely not worth $159!!!! Looks like a flop house. Do not stay here

Went ro check in and they didn't keep our rooms that we reserved and smelled like smoke.

Went ro check in and they didn't keep our rooms that we reserved and smelled like smoke.

A cheap place to crash after a day of gaming at the local casino's

A cheap place to crash after a day of gaming at the local casino's

ABSOLUTELY HORRIBLE. Do yourself a favor and do not stay here, even if it’s the last place available. The place is old and poorly run. I checked in and got to my room only to be met with MOLD ALL ON THE WALL AND WINDOW! The room reeked of an air freshener probably due to the room smelling moldy. I wanted to cancel my reservation but he already checked me in so I had to go through hotels.com to get a refund on my non-refundable reservation. I called Rosemont monday 2/12/24 because they had not responded to my refund request made through hotels.com. The manager, I cannot remember his name but of Indian descent, explained there was nothing he could do because I did not cancel within 24hrs prior to my stay. I explained I would not have canceled if the room didn’t have mold in it. All he keeps saying was “thank you, goodbye” “nothing I could do, goodbye” and I kept explaining to him the right thing to do is refund my money due to the mold. He said “there’s nothing I can do, goodbye” “sir how many times do I have to say goodbye” until he finally HUNG UP ON ME! What a rude and disrespectful manager and now I am out $150. I will be pursuing further actions against this place because it is incredibly unhealthy what they are doing

ABSOLUTELY HORRIBLE. Do yourself a favor and do not stay here, even if it’s the last place available. The place is old and poorly run. I checked in and got to my room only to be met with MOLD ALL ON THE WALL AND WINDOW! The room reeked of an air freshener probably due to the room smelling moldy. I wanted to cancel my reservation but he already checked me in so I had to go through hotels.com to get a refund on my non-refundable reservation. I called Rosemont monday 2/12/24 because they had not responded to my refund request made through hotels.com. The manager, I cannot remember his name but of Indian descent, explained there was nothing he could do because I did not cancel within 24hrs prior to my stay. I explained I would not have canceled if the room didn’t have mold in it. All he keeps saying was “thank you, goodbye” “nothing I could do, goodbye” and I kept explaining to him the right thing to do is refund my money due to the mold. He said “there’s nothing I can do, goodbye” “sir how many times do I have to say goodbye” until he finally HUNG UP ON ME! What a rude and disrespectful manager and now I am out $150. I will be pursuing further actions against this place because it is incredibly unhealthy what they are doing

New management is a wonder! Upgrades are happening and it was an excellent stay! My new go-to for every visit!