Room was tidy but not completely clean. Air conditioning was loud when it would come on

I have tried to cancel this reservation over a half dozen times to no avail. The hotel was horrific. The pool had no water in it and the bathrooms were not in working condition. We immediately cancelled at the hotel. However, I was told to call Expedia and cancel. I tried multiple times and was constantly hung up on by a man named Paul. I was given a second number to call and cancel. Only to find myself talking to a recording and was also hung up on after being on the line for several minutes. Paul, told me he was not with Expedia. He was a third party only to make reservations. However, when I called the number given, he was the one to pick up. The service was horrible and I will never use Expedia for anything again.

I have tried to cancel this reservation over a half dozen times to no avail. The hotel was horrific. The pool had no water in it and the bathrooms were not in working condition. We immediately cancelled at the hotel. However, I was told to call Expedia and cancel. I tried multiple times and was constantly hung up on by a man named Paul. I was given a second number to call and cancel. Only to find myself talking to a recording and was also hung up on after being on the line for several minutes. Paul, told me he was not with Expedia. He was a third party only to make reservations. However, when I called the number given, he was the one to pick up. The service was horrible and I will never use Expedia for anything again.

Ok

Ok

Room was nice. Very hot in the hallways, tub drained extremely slow, ac worked good in the room, bed was not as comfortable as preferred...over all it was a nice stay

Room was nice. Very hot in the hallways, tub drained extremely slow, ac worked good in the room, bed was not as comfortable as preferred...over all it was a nice stay

Not what is advertised. Very old. Spa tub is advertised, but is limited to one room, not for all. We were given the room with the spa tub because we were not happy with there not being one for the hotel. It did not work and was very hard to get in and out. Haven't eaten yet, but appears to be a free breakfast, although advertised as available for a fee. Room was clean but around the building is very run down and not kept up. Pool is not usable at this time.

Not what is advertised. Very old. Spa tub is advertised, but is limited to one room, not for all. We were given the room with the spa tub because we were not happy with there not being one for the hotel. It did not work and was very hard to get in and out. Haven't eaten yet, but appears to be a free breakfast, although advertised as available for a fee. Room was clean but around the building is very run down and not kept up. Pool is not usable at this time.

Convenient and nice

Convenient and nice

Check-in went smoothly. Room was clean. Bed was nice. Hot tub was broken and the pool was still closed. Restaurants were within walking distance. The handicapped accessible room could use another grab bar in the shower and a higher toilet. Also, the bathroom could use an exhaust fan.

Check-in went smoothly. Room was clean. Bed was nice. Hot tub was broken and the pool was still closed. Restaurants were within walking distance. The handicapped accessible room could use another grab bar in the shower and a higher toilet. Also, the bathroom could use an exhaust fan.

Clean room and good breakfast.

Clean room and good breakfast.

Property, clean, but appears to be in transition. There was a painter there as well as 15 or more large cardboard boxes stacked up like a wall in the lobby. I think they were some sort of furniture. Not very welcoming. Check-in and out was easy. Breakfast was lackluster. Only offered decaf coffee. Property is near highway and you do hear the highway noise in the room.

Property, clean, but appears to be in transition. There was a painter there as well as 15 or more large cardboard boxes stacked up like a wall in the lobby. I think they were some sort of furniture. Not very welcoming. Check-in and out was easy. Breakfast was lackluster. Only offered decaf coffee. Property is near highway and you do hear the highway noise in the room.

Property did not provide what is listed under their amenities. No gym. And a roach was in our bathroom.

Property did not provide what is listed under their amenities. No gym. And a roach was in our bathroom.

The staff was very nice, but the cleanliness of the room left a little to be desired.

The staff was very nice, but the cleanliness of the room left a little to be desired.

The property was near the interstate. The Waffle House was right behind the hotel.. I didn't care for the cleanliness of the room. The floor carpet was not clean. It had what seemed to be white paint stains and there was rose petals left on the floor i guess from the prior guests stay. There was dirt particals on the floor too. The bed was rather large and comfortable. Not enough tissue and towels in the room. The vending machines do not work. There is no elevator so it was hard to get luggage up the steps to get to the second floor. Lastly, I had to wait because they couldn't find my itinerary booking. I showed them my confirmation email with the number and where I had paid but i still had to wait until they located my booking. Not mentioned upon booking, I was asked for a $150 cash deposit. So anyone booking, please be aware of a possible deposit.

The property was near the interstate. The Waffle House was right behind the hotel.. I didn't care for the cleanliness of the room. The floor carpet was not clean. It had what seemed to be white paint stains and there was rose petals left on the floor i guess from the prior guests stay. There was dirt particals on the floor too. The bed was rather large and comfortable. Not enough tissue and towels in the room. The vending machines do not work. There is no elevator so it was hard to get luggage up the steps to get to the second floor. Lastly, I had to wait because they couldn't find my itinerary booking. I showed them my confirmation email with the number and where I had paid but i still had to wait until they located my booking. Not mentioned upon booking, I was asked for a $150 cash deposit. So anyone booking, please be aware of a possible deposit.

I booked a room with a jetted tub. It was an extra $35 then the standard 2 queen that was available. I got in late from driving all day and I wanted to take a hot bath. The room I got when I settled in and finally got to fill the tub the drain plug didn’t stay in place and the jetts didn’t work. Nothing turned on. I was able to lay the plug in, in hopes it wouldn’t move from filling the tub. I made it work but when I got in it slowly would drain so I kept having to re-fill so I had water in the tub. It’s disappointing because I was not told when I checked in that the tub was broken. If I knew I would have asked for the standard room to save money. So I basically paid $35 extra for nothing. Won’t be back.

I booked a room with a jetted tub. It was an extra $35 then the standard 2 queen that was available. I got in late from driving all day and I wanted to take a hot bath. The room I got when I settled in and finally got to fill the tub the drain plug didn’t stay in place and the jetts didn’t work. Nothing turned on. I was able to lay the plug in, in hopes it wouldn’t move from filling the tub. I made it work but when I got in it slowly would drain so I kept having to re-fill so I had water in the tub. It’s disappointing because I was not told when I checked in that the tub was broken. If I knew I would have asked for the standard room to save money. So I basically paid $35 extra for nothing. Won’t be back.

I would stay there again

I would stay there again

Safe

Safe

The pool was closed. They let me check in an hour and half early. The room needed some tlc. The ac was not the best. I would say my stay was ok, cant beat the price.

The pool was closed. They let me check in an hour and half early. The room needed some tlc. The ac was not the best. I would say my stay was ok, cant beat the price.

The hotel was clean for the most part. Our room had a musty smell from the air conditioner. I opened some air freshener and that helped. Breakfast was typical but good. Enjoyed our stay, we had a whole softball team there, I did not hear any major complaints. I would stay there again. Pool does not work, this was a disappointment because after playing softball all day the girls would had liked to swim. Front desk was good.