Unfriendly staff

Unfriendly staff

We did not like the washroom as the bath needs deep cleaning and it was dirty. Breakfast was poor. There was a bad smell outside.

We did not like the washroom as the bath needs deep cleaning and it was dirty. Breakfast was poor. There was a bad smell outside.

There were 15-20 people partying in the gazebo in the parking lot until about 3 in the morning. They were very loud, and we did not sleep well

The front desk guy is very friendly and helpful, the hotel is very clean and sanitary, the transportation is convenient, and it has a five-star rating!

There were 15-20 people partying in the gazebo in the parking lot until about 3 in the morning. They were very loud, and we did not sleep well

The front desk guy is very friendly and helpful, the hotel is very clean and sanitary, the transportation is convenient, and it has a five-star rating!

It was convenient for our purpose. The room was clean, but nothing to rave about. Its an older building and you have to step over the raised threshold, which could be a problem for elderly or anyone using a cane or walker. Not sure if they have wheelchair accessible rooms. I was also required to agree to a refundable $250 cleaning/damage deposit when we checked in! Makes me wonder what kind of problems they have had in the small town of Guelph, ON!

It was convenient for our purpose. The room was clean, but nothing to rave about. Its an older building and you have to step over the raised threshold, which could be a problem for elderly or anyone using a cane or walker. Not sure if they have wheelchair accessible rooms. I was also required to agree to a refundable $250 cleaning/damage deposit when we checked in! Makes me wonder what kind of problems they have had in the small town of Guelph, ON!

The room is very clean. The staff is kind and nice.

The room is very clean. The staff is kind and nice.

So many issues with this hotel. No anti-slip in the shower, broken toilet seat, non of the locks on the door worked. No shampoo or soap in the room.

It was so average hotel, nothing was special for which i could suggest you to go there. Even the ac was too noisy couldn't sleep the breakfast was also so limited even seating space was just 3 tables

It was so average hotel, nothing was special for which i could suggest you to go there. Even the ac was too noisy couldn't sleep the breakfast was also so limited even seating space was just 3 tables

There was no iron to press the clothes

There was no iron to press the clothes

This served our purpose well. Front desk staff was great

This served our purpose well. Front desk staff was great

The girl on the front desk, when we arrived, quickly observed that we are seniors, and , on her own initiative, moved us to a room on the ground floor that had plenty of "grab bars" in the bathroom!

The girl on the front desk, when we arrived, quickly observed that we are seniors, and , on her own initiative, moved us to a room on the ground floor that had plenty of "grab bars" in the bathroom!

Very comfortable room. Allowed pets for $10. Breakfast available earlier than posted upon request.

Very comfortable room. Allowed pets for $10. Breakfast available earlier than posted upon request.

The room was in poor shape musty looking. There was a circular stain on the carpet by the sink, the bathtub had mold in it, the front door barely closed. The bed was nice. The air conditioning was out dated.

The room was in poor shape musty looking. There was a circular stain on the carpet by the sink, the bathtub had mold in it, the front door barely closed. The bed was nice. The air conditioning was out dated.

Room needs a good coat of paint bathroom needs a lot of updating Plumbing not great

Room needs a good coat of paint bathroom needs a lot of updating Plumbing not great

Below Wyndam Standard even for a budget hotel.

Below Wyndam Standard even for a budget hotel.

Please ensure you take a video when you check in. Be aware that the hotel has a high deposit of $250, which might be problematic. In my experience, I stayed for just one night and noticed two pillows on each of two bed. However, the hotel accused me of taking two pillows (one for each bed haha), charging me $70, claiming there should have been three pillows in each bed. They refused to reconsider their decision. This could be due to their negligence or dishonesty. I suggest avoiding this place, but if you must stay here, make sure to take a video before entering your room.

Please ensure you take a video when you check in. Be aware that the hotel has a high deposit of $250, which might be problematic. In my experience, I stayed for just one night and noticed two pillows on each of two bed. However, the hotel accused me of taking two pillows (one for each bed haha), charging me $70, claiming there should have been three pillows in each bed. They refused to reconsider their decision. This could be due to their negligence or dishonesty. I suggest avoiding this place, but if you must stay here, make sure to take a video before entering your room.

Plumbing fixtures are tired looking and need replacing but they work fine. Water temperature and volume good too.