It was not a good hotel. We were in Knoxville for a dressy event so we planned to iron our clothes there. They had no iron or ironing board in the room. Fortunately we brought a steamer. They didn't even have hangers so I ran to Dollar General and got some. I didn't ask about an iron at the front desk but I did ask about hangers. The reply was "Sorry, we don't have those." The furniture was beat up with dents and dings everywhere. The walls weren't much better. The room wasn't filthy but could have been cleaner. There was a used Qtip on the air conditioner. Also the air conditioner had no markings on the dials so you had to guess to get it to do what you want. Also there was a musty smell. The sheets were thin, worn and slightly stained in a spot. The towels were thin and unraveling. The bed runner had cigarette holes. On the bright side, the fridge worked well, the bed was okay and breakfast was fine. Breakfast consisted of yogurt, honey buns, muffins, coffee, tea, cocoa and juices.

It was not a good hotel. We were in Knoxville for a dressy event so we planned to iron our clothes there. They had no iron or ironing board in the room. Fortunately we brought a steamer. They didn't even have hangers so I ran to Dollar General and got some. I didn't ask about an iron at the front desk but I did ask about hangers. The reply was "Sorry, we don't have those." The furniture was beat up with dents and dings everywhere. The walls weren't much better. The room wasn't filthy but could have been cleaner. There was a used Qtip on the air conditioner. Also the air conditioner had no markings on the dials so you had to guess to get it to do what you want. Also there was a musty smell. The sheets were thin, worn and slightly stained in a spot. The towels were thin and unraveling. The bed runner had cigarette holes. On the bright side, the fridge worked well, the bed was okay and breakfast was fine. Breakfast consisted of yogurt, honey buns, muffins, coffee, tea, cocoa and juices.

Worst place I have ever stayed! TV did not work and nobody came like they said they would. Bathtub shower handle and spout fell off so couldn't take a shower next morning. Feel like someone owes me something but desk said it wasn't their problem because I booked thru a third party.

Worst place I have ever stayed! TV did not work and nobody came like they said they would. Bathtub shower handle and spout fell off so couldn't take a shower next morning. Feel like someone owes me something but desk said it wasn't their problem because I booked thru a third party.

We checked in late at night and when we got to our room it was disgusting. Bugs everywhere, sheets not clean, pieces of ceiling had fallen into the tub. We immediately left and went to the comfort suites across the intersection which was an amazing stay.

We checked in late at night and when we got to our room it was disgusting. Bugs everywhere, sheets not clean, pieces of ceiling had fallen into the tub. We immediately left and went to the comfort suites across the intersection which was an amazing stay.

Some furnishings were well worn. Refrigerator was handy. Bathroom was the roomiest ever!

Some furnishings were well worn. Refrigerator was handy. Bathroom was the roomiest ever!