Always pleasant staff clean and tidy hotel

Always pleasant staff clean and tidy hotel

Eight-day beautiful experience in a centrally located hotel on a quiet street with easy walking access to the city attractions. Clean and spacious rooms with friendly staff

Eight-day beautiful experience in a centrally located hotel on a quiet street with easy walking access to the city attractions. Clean and spacious rooms with friendly staff

Fantastic hotel. 3rd time staying there this year.

Fantastic hotel. 3rd time staying there this year.

Put us in a room type we had not booked (twin instead of double). Didn’t tell us this at check in. When we got to the room and call reception to ask to move to the room type we booked were told ‘Oh yes, I forgot to mention that when you checked in, we have not other rooms, but I’m sure you’ll like that one’ Terrible customer experience

Put us in a room type we had not booked (twin instead of double). Didn’t tell us this at check in. When we got to the room and call reception to ask to move to the room type we booked were told ‘Oh yes, I forgot to mention that when you checked in, we have not other rooms, but I’m sure you’ll like that one’ Terrible customer experience

We had a friendly and warm welcome from the receptionist with the room being ready early and exactly as described

We had a friendly and warm welcome from the receptionist with the room being ready early and exactly as described

A Good experience, which started slowly due to being given the wrong room number, but once we got past this, it got progressively better. An interesting and quirky room layout, but with everything you need. Although you could do with somewhere to hang your towel whilst having a shower! Breakfast, which was included, and was very good, with plenty of choice and I'd recommend the full English breakfast! Generally a good stay.

A Good experience, which started slowly due to being given the wrong room number, but once we got past this, it got progressively better. An interesting and quirky room layout, but with everything you need. Although you could do with somewhere to hang your towel whilst having a shower! Breakfast, which was included, and was very good, with plenty of choice and I'd recommend the full English breakfast! Generally a good stay.

Amazing experience. Everyone there makes you feel very welcome and comfortable during the entirety of the stay. Rooms are clean, spacious, and overall very nice. The food is excellent as well.

Amazing experience. Everyone there makes you feel very welcome and comfortable during the entirety of the stay. Rooms are clean, spacious, and overall very nice. The food is excellent as well.

The hotel was perfectly located, easy to walk around and close to subway stations. We went there for a weekend vacation for our wedding anniversary and the hotel even gifted a bottle of prosecco for our special occasion. Highly reccomended, will definitely revisit soon.

The hotel was perfectly located, easy to walk around and close to subway stations. We went there for a weekend vacation for our wedding anniversary and the hotel even gifted a bottle of prosecco for our special occasion. Highly reccomended, will definitely revisit soon.

Check in very slow as attendant was new employee on her own as the experienced agent kept stepping away. Had a problem taking a cc deposit then getting my room key ready. She really should not have been left on her own. On 2 of the 5 mornings despite the privacy sign outside the cleaner without knocking opening our door then apologies as she left.i asked for room away from lift and room was behind d lift which was fine but it was right next door to cleaner storage area so we were awoken early every morning as they went back and forth to this storage area. Finally on last there there was event taking place in room near reception (pool table room) - as a result there was lot of voice noise from 8am I assume outside entrance to hotel as attendees arrived and chatted

The hotel doesn't deserve the 5 stars: - You hear everything from the neighbors. - No privacy in the room as the toilet and shower are only separated by a glass and curtain. Not recommended with family. - Beds that are way too small - No storage space - Small things like toothbrushes/cotton pads etc are missing - Service is very slow All in all would not recommend it for this price and quality.

Check in very slow as attendant was new employee on her own as the experienced agent kept stepping away. Had a problem taking a cc deposit then getting my room key ready. She really should not have been left on her own. On 2 of the 5 mornings despite the privacy sign outside the cleaner without knocking opening our door then apologies as she left.i asked for room away from lift and room was behind d lift which was fine but it was right next door to cleaner storage area so we were awoken early every morning as they went back and forth to this storage area. Finally on last there there was event taking place in room near reception (pool table room) - as a result there was lot of voice noise from 8am I assume outside entrance to hotel as attendees arrived and chatted

The hotel doesn't deserve the 5 stars: - You hear everything from the neighbors. - No privacy in the room as the toilet and shower are only separated by a glass and curtain. Not recommended with family. - Beds that are way too small - No storage space - Small things like toothbrushes/cotton pads etc are missing - Service is very slow All in all would not recommend it for this price and quality.

Poor service. Poor room Insulation. Insufficient storage in room

This is an ideal hotel for business and personal travel. Wonderful staff and very clean.

Lovely Stay!

Great customer service.

Good but older property.

I had never heard of the Sanderson but decided to give them a try, and was very glad I did. The interiors are very fun, and unexpected. The bed was comfy, and the tub in the deluxe king (why I booked the room) was great and perfect after long runs and walks. The staff was friendly and prompt. The gym even had a Pilates machine. Wifi was super fast, and it’s an easy walk to the Tube.

I had never heard of the Sanderson but decided to give them a try, and was very glad I did. The interiors are very fun, and unexpected. The bed was comfy, and the tub in the deluxe king (why I booked the room) was great and perfect after long runs and walks. The staff was friendly and prompt. The gym even had a Pilates machine. Wifi was super fast, and it’s an easy walk to the Tube.

The hotel is sad and tired looking. Definitely not five star standard - perhaps it was once but today it is in desperate need of refurbishment.

The hotel is sad and tired looking. Definitely not five star standard - perhaps it was once but today it is in desperate need of refurbishment.

The Sanderson is a wonderful private oasis nestled within bustling London streets perfect for dining, shopping and entertainment. Beautifully designed, lovely rooms and very kind and thoughtful staff. Highly recommend staying for business or leisure trips.

A nice quirky design hotel with a good balcony in the suite rooms. Nice bar and good breakfast.

A nice quirky design hotel with a good balcony in the suite rooms. Nice bar and good breakfast.