First room had hair all over the bed and the front desk staff didn’t believe me but was given another room after I called the company second room was ok but towels had Stains and beds made a lot of sound with every movement

First room had hair all over the bed and the front desk staff didn’t believe me but was given another room after I called the company second room was ok but towels had Stains and beds made a lot of sound with every movement

Terrible

Terrible

Very quick check in. Rooms very clean. Breakfast selections very good.

Hotel was very nice and had everything I needed. Only one issue and that was breakfast was light, no scrambled eggs or meat here, and the coffee ran out one day and no one was at the front desk to assist.

Very quick check in. Rooms very clean. Breakfast selections very good.

Hotel was very nice and had everything I needed. Only one issue and that was breakfast was light, no scrambled eggs or meat here, and the coffee ran out one day and no one was at the front desk to assist.

Liked the convenience and easy accessibility to shopping. Liked easy parking. Would have liked more frequent removal of towels. However staff Was quick to fix lighting in room.

Liked the convenience and easy accessibility to shopping. Liked easy parking. Would have liked more frequent removal of towels. However staff Was quick to fix lighting in room.

Everything

Everything

Maids did not clean in room daily without dirty towels and garbage

Maids did not clean in room daily without dirty towels and garbage

A small inconspicuous sign in small print is posted in the lobby stating that they will not provide room service unless you request it and the sign is very easy to miss. After going to the desk to ask why our room had not been cleaned for 2 days they pointed over at the end of the counter to the sign and put the blame on me. They should have verbally told guests about the policy rather than expect the guest to search the lobby for such signs. After requesting the cleaning service for the next day we still did not get the room serviced and when I went to the desk to ask why they said the room had been cleaned and they argued with me when I told them no it had not so finally after being there for 4 days we finally had our room cleaned just in time for our checkout. The one agent at the front desks PR was not very good, always on the defense and quick to put blame on the guest.

Property was ok,hallway had a bad smell sometimes, think people were cooking in their room. Disappointed that there was only one accessible rm with a shower not a tub/shiwer combo. And didn’t find out on til after booking it wasn’t available. I have leg issues and a tub/shower is very hard to get in & out of especially without any handrails. Moved me on the 2nd night when the shower room came available. Breakfast was not that good (cereal, made your own pancake, muffins,yogurt and hard boil eggs.). The only real complaint is we were there 7 nights and never saw anyone clean our rm, had to go to front desk to get new towels.

A small inconspicuous sign in small print is posted in the lobby stating that they will not provide room service unless you request it and the sign is very easy to miss. After going to the desk to ask why our room had not been cleaned for 2 days they pointed over at the end of the counter to the sign and put the blame on me. They should have verbally told guests about the policy rather than expect the guest to search the lobby for such signs. After requesting the cleaning service for the next day we still did not get the room serviced and when I went to the desk to ask why they said the room had been cleaned and they argued with me when I told them no it had not so finally after being there for 4 days we finally had our room cleaned just in time for our checkout. The one agent at the front desks PR was not very good, always on the defense and quick to put blame on the guest.

Property was ok,hallway had a bad smell sometimes, think people were cooking in their room. Disappointed that there was only one accessible rm with a shower not a tub/shiwer combo. And didn’t find out on til after booking it wasn’t available. I have leg issues and a tub/shower is very hard to get in & out of especially without any handrails. Moved me on the 2nd night when the shower room came available. Breakfast was not that good (cereal, made your own pancake, muffins,yogurt and hard boil eggs.). The only real complaint is we were there 7 nights and never saw anyone clean our rm, had to go to front desk to get new towels.

It was nice and clean and the staff was great!

It was nice and clean and the staff was great!

Nice place to stay. We'll be back.

Nice place to stay. We'll be back.

Helpful staff. Close to restaurants and quiet.

Helpful staff. Close to restaurants and quiet.

Property was clean and quiet. Rooms were fine. While staff was accomodating for the most part, I didn't feel like customer service was emphasized at this hotel. Breakfast selections are quite limited, but ok for me. Overall, it was a good experience.

Property was clean and quiet. Rooms were fine. While staff was accomodating for the most part, I didn't feel like customer service was emphasized at this hotel. Breakfast selections are quite limited, but ok for me. Overall, it was a good experience.

Staff super nice and clean rooms !

Staff super nice and clean rooms !

Nothing good to say at all.

Nothing good to say at all.

My daughter and I drove in at 3pm, excited to play in the pool and then relax. We got to our room and there was a towel propping the door open along with the window open. The room smelled like smoke and there were stains on the sheets. We tried to tough it out but my daughter had an allergic reaction to the smoke and we had to check out. The front desk acknowledged that it was caused by the smoke.

My daughter and I drove in at 3pm, excited to play in the pool and then relax. We got to our room and there was a towel propping the door open along with the window open. The room smelled like smoke and there were stains on the sheets. We tried to tough it out but my daughter had an allergic reaction to the smoke and we had to check out. The front desk acknowledged that it was caused by the smoke.